Sharp LC-58Q7330U Quick Start Guide 58Q7330 - Page 21

Quick problem-solving tips (continued) SOUND OR PICTURE ISSUES Your sound or picture is blurry or cuts out POSSIBLE SOLUTIONS • If you are using an external antenna, check the connections for a snug and tight fit. • Adjust or reposition the antenna placement. You see horizontal/vertical stripes on the picture, or it is shaking CONNECTIVITY ISSUES You cannot connect to your wireless network • Turn off and/or remove any electrical appliance that may be nearby the TV panel. • Insert the TV power cord into another electrical outlet. POSSIBLE SOLUTIONS • Make sure you have selected the correct wireless network name on the Choose your network screen. • Make sure that you entered the correct wireless password for your network (passwords are case sensitive). • If you have turned off SSID broadcasting on your wireless router, add your network by selecting Private Network. • To check if it is a password problem, temporarily disable security on the wireless router. • If you are not getting 3 or more signal strength bars above the wireless network icon, adjust the position of the TV (if possible) or the wireless router. Even a few inches in one direction or another may help. REMOTE CONTROL ISSUES Your remote control is not responding to button presses POSSIBLE SOLUTIONS • Check that the TV is still on. • Check that the batteries are good and are inserted properly. • Check that there are no obstacles between the remote control and the front of the TV. • Try moving closer to the TV. If the LED on the TV flashes when you press any of the buttons on the remote control, the issue is not with the remote control. 18