Sharp MX-B401 MX-B401 Operation Manual Suite - Page 677

TROUBLESHOOTING Problem Smudges appear on printed output. Toner does not adhere well or creases appear in the paper. Print quality is poor. Part of the image is cut off. Point to check Are you using paper that is not within the specifications? Are you printing on pre-punched paper? Is the laser unit, the main charger, or the PT charger dirty? Does a message appear indicating the need for maintenance? Are you using paper that is not within the specifications? Did you set the correct paper type? Is the paper loaded so that printing takes place on the reverse side? Is "Toner Save Mode" enabled? Has the correct paper size been set? Was the original placed in the correct position? Solution Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. For details, contact your dealer or nearest SHARP Service Department. If the printed image overlaps the punch holes, smudges may appear on the reverse side of the paper following one-sided printing, or on both sides following two-sided printing. Take care that the image does not overlap the punch holes. If these units are dirty, smudges appear upon print results. Clean these units periodically. For cleaning, see "Maintenance & Safety Guide". Contact your dealer or nearest SHARP Service Department as soon as possible. Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. For details, contact your dealer or nearest SHARP Service Department. Set the correct paper type in the tray settings. Make sure that the following has not occurred: • Heavy paper is being used, but a paper type other than heavy paper is selected in the tray settings. (The image may disappear if rubbed.) • Paper other than heavy paper is being used, but heavy paper is selected in the tray settings. (This may cause creases and misfeeds.) ➞ System Settings > "Paper Tray Settings" > "Tray Settings" If printing takes place on the wrong side of label sheets or transparency film, the toner may not adhere well and a clear image may not be obtained. When "Toner Save Mode" is enabled, printing takes place using less toner and thus the print result is lighter. Check with your administrator. If you are using a special size, be sure to specify the paper size. If the size of paper loaded in a tray was changed, be sure to check the paper size setting. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" If you are using the document glass, be sure to place the original in the left center of the document glass. ☞ 1. BEFORE USING THE MACHINE "PLACING THE ORIGINAL ON THE DOCUMENT GLASS" (page 1-36) 8-34 Contents