Sony BDP-S1 Operating Instructions (for firmware version 2.0 or higher) - Page 55

The picture does not fill the screen, even though the aspect ratio is set in "TV Type" under "Video Setup." , The aspect ratio of the disc is fixed on your BD/DVD. See page 45. Sound There is no sound. , The disc is dirty or flawed. , Re-connect the connecting cord securely. , The connecting cord is damaged. , The player is connected to the wrong input jack on the amplifier (receiver) (page 13). , The amplifier (receiver) input is not correctly set. , The player is in pause mode or in Slow-motion Play mode. , The player is in scan mode. , If the audio signal does not come through the DIGITAL OUT (OPTICAL or COAXIAL)/HDMI OUT jack, check the audio settings (page 47). , The equipment connected to the HDMI OUT jack does not conform to the audio signal format, in this case set "Audio (HDMI)" in "Audio Setup" to "PCM" (page 47). The sound is not output correctly. , Check the "Audio Output Mode" in "Speakers" Setup (page 51) if the AUDIO OUT (L/R) jacks or the 5.1CH OUPUT jacks are used for audio connection. No sound is output from the HDMI OUT jack , Try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then reconnect the HDMI cord. , The HDMI OUT jack is connected to a DVI device (DVI jacks do not accept audio signals). The sound volume is low. , The sound volume is low on some BDs/DVDs. The sound volume may improve if you adjust the "Audio Control" setting in "A/V Control" (page 28). Operation The remote does not function. , The batteries in the remote are weak (page 17). , There are obstacles between the remote and the player. , The distance between the remote and the player is too far. , The remote is not pointed at the remote sensor on the player. The disc does not play. , The disc is turned over. Insert the disc with the playback side facing down. , The disc is skewed. , The player cannot play certain discs (page 7). , The region code on the BD/DVD does not match the player. , Moisture has condensed inside the player (page 4). , The player cannot play a recorded disc that is not correctly finalized (page 7). , The file on the DATA DVD contains characters other than numbers and English alphabet. The audio track file cannot be played (page 36). , The DATA DVD is not recorded in the MP3 format that conforms to UDF (Universal Disk Format). , The audio track file does not have the extension ".MP3." , The data is not formatted properly even though it has the extension ".MP3." , The data is not MPEG-1 Audio Layer III data. , The player cannot play audio tracks in mp3PRO format. , Characters other than numbers and English alphabet are contained in the file name. The photo file cannot be played (page 40). , The disc is dirty or flawed. , The DATA DVD is not recorded in a JPEG format that conforms to UDF (Universal Disk Format). , The file has an extension other than ".JPEG" or ".JPG." , The image is larger than 4096 (width) × 4096 (height) in normal mode. (Some progressive JPEG files cannot be displayed even if the file size is within this specified capacity.) , The image does not fit the screen (the image is reduced). , The photo file format dose not conform to DCF* (page 41). * "Design rule for Camera File system": Image standards for digital cameras regulated by JEITA (Japan Electronics and Information Technology Industries Association). , Characters other than numbers and English alphabet are contained in the file name. The file name is not correctly displayed. , The player can only display numbers and alphabet. Other characters may be displayed differently. , Depending on the writing software used, the input characters may be displayed differently. The disc does not start playing from the beginning. , Random Play or Repeat Play is selected (page 26). , Resume play mode is on (page 21). The player starts playing the disc automatically. , The disc features an auto playback function. Playback stops automatically. , While playing discs with an auto pause signal, the player stops playback at the auto pause signal. Some functions such as Stop, Search, Slowmotion Play, Repeat Play, or Random Play cannot be performed. , Depending on the disc, you may not be able to do some of the operations above. Refer to the operating manual that comes with the disc. The language for the soundtrack cannot be changed. , Try using the BD's or DVD's menu instead of the direct selection button on the remote (page 22). , Multilingual tracks are not recorded on the BD/DVD being played. , The BD/DVD prohibits the changing of the language for the sound track. ,continued 55 Troubleshooting Additional Information