Sony DCR-SR87 Handycam® Handbook - Page 85

Table of Contents Useful Recording Techniques Troubleshooting Troubleshooting If you run into any problems using your camcorder, use the following list to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.  Overall operations/Easy Handycam operation p. 85  Batteries/power sources p. 86  LCD screen p. 86  "Memory Stick PRO Duo" media p. 87  Recording p. 87  Playback p. 88  Playing back images stored on "Memory Stick PRO Duo" media on other devices p. 89  Editing movies/photos on your camcorder p. 89  Connecting/Dubbing to other devices......... p. 89  Functions that cannot be used simultaneously p. 89 Notes before sending your camcorder for repair  Your camcorder may be required to initialize or change the current hard disk of your camcorder, depending on the problem. In the event of this, the data stored on the hard disk will be deleted. Be sure to save the data on the internal hard disk on other media (backup) before sending your camcorder for repair (p. 53, see Operating Guide too). We will not compensate you for any loss of hard disk data.  During repair, we may check a minimum amount of data stored on the hard disk in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data. Overall operations/Easy Handycam operation The power does not turn on.  Attach a charged battery pack to the camcorder (p. 16).  The plug of the AC Adaptor has been disconnected from the wall outlet (wall socket). Connect it to the wall outlet (wall socket) (p. 16). The camcorder does not operate even when the power is set to on.  It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction.  Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press RESET (p. 8) using a pointed object. (If you press RESET, all settings, including the clock setting, are reset.)  The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.  The temperature of your camcorder is extremely low. Leave your camcorder with the power of your camcorder on. Turn off your camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on your camcorder. Buttons do not work.  During Easy Handycam operation, the playback zoom (p. 40) function is not available. The (OPTION) button is not displayed.  The OPTION MENU cannot be used during Easy Handycam operation. The menu settings have changed automatically.  During Easy Handycam operation, nearly all the menu items will be automatically set to the default settings.  Some menu items, such as [ IMAGE SIZE], retain the settings that were made before Easy Handycam operation. Index 85