Sony DRBT140Q Operating Instructions - Page 23

Troubleshooting If you run into any problems using this unit, use the following checklist and read the product support information on our website. Should any problem persist, consult your nearest Sony dealer. Common The unit is not turned on. , Charge the battery of the unit. , The unit is not turned on while charging. Unplug the unit from AC power adaptor and then turn on the unit. Pairing cannot be done. , Bring this unit and the Bluetooth device closer together. Cannot make the Bluetooth connection. , Check that this unit is turned on. , Check that the Bluetooth connecting device is turned on and the Bluetooth function is on. , Connection with the Bluetooth device may not be memorized on this unit. Make the Bluetooth connection from the Bluetooth device to this unit soon after pairing is complete. , This unit or Bluetooth connecting device is in sleep mode. , The Bluetooth connection is terminated. Make the Bluetooth connection again (when listening to music: see page 14, when calling: see page 17). The correspondence distance is short. (Sound skips.) , If a device that generates electromagnetic radiation, such as a wireless LAN, other Bluetooth device(s), or a microwave oven is nearby, move away from such sources. , Point the antenna of this unit (page 21) towards the Bluetooth device. Make sure no obstacles block the communication. The unit does not operate properly. , Reset the unit. Pairing information is not deleted by this operation. Insert a small pin, etc., into the hole of the RESET button, and push until you feel a click. Distorted sound , Ensure that this unit is not receiving interference from a wireless LAN, other 2.4 GHz wireless device, or microwave oven. 23 US