Sony DRX820U Operating Instructions - Page 29

Miscellaneous Technical Support Please consult the above sources before calling with questions about using this product, or with technical questions about the drive or the supplied software. If using telephone or e-mail support, please have the following information available: • Model number: DRX-820U • Serial number • Date and place of purchase • Computer maker and model number • Computer specifications (CPU speed, memory size, OS version, etc.) • Writing software used (version, etc.) Local technical support is only available in the specified sales regions. The customers in these regions should be provided with a warranty card for this product. For contact information, refer to the warranty card. Note that technical support conditions may vary according to the locality, and that charges and/or limited service may apply in some regions. 29