Sony DSC-W830 Help Guide (Printable PDF) - Page 245

Set [USB Connect Setting] to [Mass Storage]., DSC-W830, Your computer does not recognize the camera

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Help Guide Troubleshooting Digital Still Camera DSC-W830 Your computer does not recognize the camera Set [USB Connect Setting] to [Mass Storage]. Use the dedicated USB cable (supplied). Disconnect the dedicated USB cable from both the computer and the camera, and connect it again firmly. Disconnect all equipment other than the camera, keyboard and mouse from the USB connectors of your computer. Connect the camera directly to your computer without passing through a USB hub or other device. Set [USB Power Supply] to [Off]. Your computer may recognize the camera. Related Topic USB Connect Setting Notes on use 4 - 488 - 056 - 11(1) Copyright 2014 Sony Corporation 245

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Digital Still Camera
DSC-W830
Your computer does not recognize the camera
Set [USB Connect Setting] to [Mass Storage].
Use the dedicated USB cable (supplied).
Disconnect the dedicated USB cable from both the computer and the camera, and connect it again firmly.
Disconnect all equipment other than the camera, keyboard and mouse from the USB connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other device.
Set [USB Power Supply] to [Off]. Your computer may recognize the camera.
Related Topic
USB Connect Setting
Notes on use
4-488-056-11(1)
Copyright 2014 Sony Corporation
Help Guide
Troubleshooting
245