Sony ERS-7 Users Guide: basic (primary manual) - Page 96

Troubleshooting, Check this first

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Troubleshooting If you experience any difficulties, use this troubleshooting guide to check for possible causes before contacting AIBO Customer Link (customer service). For problems when using AIBO EYES feature and "AIBO Photo Album", also refer to the troubleshooting section of the "User's Guide (PC·Network)" for the AIBO robot ERS-7 (PDF). Should the problem persist, contact AIBO Customer Link (customer service). (See the front matter for details on AIBO Customer Link.) Go through "Check this first" Use Clinic mode Check this first Symptom The AIBO® Entertainment Robot does not move even when you press the pause button. • Cause c Remedy (see page) • The battery* is not inserted. c Insert the battery in the AIBO robot. Then press the pause button again to end Pause mode. • The battery* power is low. c Recharge the battery or replace the battery with a charged one. When you press the pause button, the operation light alternately flashes green and orange, and a warning sound is emitted. • The temperature of the battery is abnormally high. c Wait until the battery* cools down. * Only use a battery specifically designed for the AIBO® Entertainment Robot ERS-7. 96

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96
Troubleshooting
If you experience any difficulties, use this troubleshooting guide to check for possible causes
before contacting AIBO Customer Link (customer service). For problems when using AIBO
EYES feature and “AIBO Photo Album”, also refer to the troubleshooting section of the
“User’s Guide (PC·Network)” for the AIBO robot ERS-7 (PDF). Should the problem persist,
contact AIBO Customer Link (customer service). (See the front matter for details on AIBO
Customer Link.)
Check this first
Symptom
• Cause
c
Remedy (see page)
The AIBO
®
Entertainment
Robot does not move even
when you press the pause
button.
•
The battery
*
is not inserted.
c
Insert the battery in the AIBO robot. Then press the pause
button again to end Pause mode.
•
The battery
*
power is low.
c
Recharge the battery or replace the battery with a charged one.
When you press the pause
button, the operation light
alternately flashes green and
orange, and a warning sound
is emitted.
•
The temperature of the battery is abnormally high.
c
Wait until the battery
*
cools down.
*
Only use a battery specifically designed for the AIBO
®
Entertainment Robot ERS-7.
Go through “Check this first”
Use Clinic mode