Sony GDM-5410 Operation Guide - Page 16

Symptom Check these items Picture is ghosting • Eliminate the use of video cable extensions and/or video switch boxes. • Check that all plugs are firmly seated in their sockets. Picture is not centered or sized properly • Press the button (page 7). • Adjust the size (page 10) or centering (page 10). Note that some video modes do not fill the screen to the edges. Edges of the image are curved • Adjust the geometry (page 10). Wavy or elliptical pattern (moire) • Set CANCEL MOIRE to ON and adjust the degree of moire cancellation until the moire is is visible at a minimum (page 11). xProblems caused by the connected computer or other equipment • Change your desktop pattern. Color is not uniform • Degauss the monitor* (page 13). If you place equipment that generates a magnetic field, such as a speaker, near the monitor, or if you change the direction the monitor faces, color may lose uniformity. • Adjust the landing (page 11). White does not look white • Adjust the color temperature (page 12). Letters and lines show red or blue • Adjust the convergence (page 11). shadows at the edges Monitor buttons do not operate ( appears on the screen) • If the control lock is set to ON, set it to OFF (page 13). COLOR RETURN function does not operate • Before using this function, the monitor must be in normal operation mode (green power indicator on) for at least 30 minutes. For more information on using the COLOR CO L OR EASY EXPERT s RGB 5000K 6500K 9300K 5000K CO L OR RE T URN AVA I LABLE A F T ER WARM UP RETURN function, see page 13. • Adjust the computer's power saving settings to keep the monitor in normal operation mode for more than 30 minutes. EN • The monitor may gradually lose its ability to perform this function due to the natural aging of the picture tube. A hum is heard right after the power is turned on • This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is automatically degaussed for two seconds. * If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction. Displaying this monitor's name, serial number, and date of manufacture. While the monitor is receiving a video signal, press and hold the button for more than five seconds to display this monitor's information box. Example b INFORMATION MODEL : GDM 5410 SER NO : 1234567 MANUFACTURED : 1999-52 If the problem persists, call your service representative and give the following information. • Model name: GDM-5410 • Serial number • Name and specifications of your computer and graphics board. 17