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Troubleshooting

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Help Guide IC Recorder ICD-PX470 Troubleshooting Before taking your IC recorder for repair, check it as follows. Check the items listed in "Troubleshooting." Remove the batteries from the compartment and insert them back in. Some problems may be solved when you remove the batteries from the compartment and insert them back in. Check the Sound Organizer 2 help. For details on the operation of Sound Organizer 2, refer to the Sound Organizer 2 help. Should any problem persist after you have made these checks, consult your nearest Sony dealer. Please access the following support home page to obtain the latest support information about the IC recorder: For customers in Europe: http://support.sony-europe.com/DNA For customers in Latin America: http://www.sony-latin.com/index.crp For customers in the U.S.A.: http://www.sony.com/recordersupport For customers in Canada: http://www.sony.ca/ElectronicsSupport For customers in China: https://service.sony.com.cn For customers in other countries/regions: http://www.sony-asia.com/support Note that recorded files may be deleted during repair services. Related Topic Customer support websites The Sound Organizer 2 window (for Windows only) 4-595-548-31(1) Copyright 2016 Sony Corporation 154

Section	Page
Help Guide IC Recorder ICD-PX470	1
Table Of Contents	9
Parts and controls	14
Using the HOME menu	16
Using the OPTION menu	18
About folders and files	20
While the HOME menu is displayed	22
While recording is in progress or on standby	23
While playback is in progress	25
While the recording information is displayed	27
While the current file information is displayed	28
While the file search categories are displayed	30
Inserting batteries	32
Using the IC recorder with the USB AC adaptor	33
Disconnecting the IC recorder from the USB AC adaptor	34
Turning the power on	35
Turning the power off	36
Inserting a memory card	37
Making the initial settings	39
Placing the IC recorder into the HOLD state (HOLD)	42
Releasing the IC recorder from the HOLD state	43
Maintaining the moderate volume level (European models only)	44
Recording with the built-in microphones	45
About the recording level guide	48
Monitoring the recording audio	49
Additional operations available during recording	50
Changing the file storage destination folder	51
Selecting a recording scene for an individual situation	52
Selecting the recording function (Focused/Wide)	54
Tips for better recording	56
Default settings for the recording scenes of the Scene Select function	59
Recording automatically in response to the input sound volume – the VOR function	60
Recording with an external microphone	62
Recording audio from an external device	63
Recording the playback audio of the IC recorder on an external device	65
Playing a file	66
Selecting a file	68
Additional operations available during playback	69
Reducing noise in the playback audio to make human voices sound clearer – the Clear Voice function	70
Using the transcription playback mode	71
Adjusting the playback speed – the DPC (Digital Pitch Control) function	73
Selecting the playback mode	75
Specifying a segment of a file to play repeatedly (A-B repeat)	77
Continually playing the current file (Button-hold repeat playback)	79
Specifying the playback range in the stored file list	80
Listening to sound with better quality	82
Searching forward/backward (Cue/Review)	83
Locating the desired playback point quickly (Easy Search)	84
Deleting a file	85
Deleting all files in the searched folder or list	87
Deleting a folder	89
Moving a file to a different folder	91
Copying a file to a different folder	93
Creating a folder	94
Adding a track mark	95
Adding track marks automatically	97
Deleting a track mark	98
Deleting all the track marks in the selected file at one time	100
Dividing a file at the current playback point	102
Dividing a file at all the track mark points	104
Protecting a file	106
List of the Settings menu items	107
Selecting the recording mode (REC Mode)	110
Selecting the sensitivity level of the built-in microphones (Built-In Mic Sensitivity)	111
Reducing noise during recording (Recording Filter)	113
Selecting the audio input type and the sensitivity level of the external microphone (Ext. Input Setting)	115
Turning the operation indicator on or off (LED)	117
Selecting the display language (Language)	118
Setting the clock (Date&Time)	119
Selecting the date display format (Date Display Format)	121
Selecting the clock display format (Time Display)	122
Turning the beep sound on or off (Beep)	123
Setting the time period before the IC recorder automatically turns off (Auto Power Off)	124
Resetting all menu settings to the default ones (Reset All Settings)	125
Formatting the memory (Format Built-In Memory/Format SD Card)	126
Checking the remaining recording time (Available Rec. Time)	127
Checking the information about the IC recorder (System Information)	128
Connecting the IC recorder to a computer	129
Disconnecting the IC recorder from the computer	130
Structure of folders and files	132
Copying files from the IC recorder to a computer	134
Copying music files from a computer to the IC recorder	136
Playing music files on the IC recorder that were copied from a computer	137
Using the IC recorder as a USB storage device	138
What you can do with Sound Organizer 2 (for Windows only)	139
System requirements for Sound Organizer 2	141
Installing Sound Organizer 2 (for Windows only)	143
Sound Organizer 2 window (for Windows only)	146
Compatible memory cards	148
System requirements	149
Technical specifications	151
Maximum recording time	154
Maximum playback time/number of music files	155
Battery life	156
Precautions	158
Safety regulations	161
Trademarks	163
Notice for users	164
License	165
Customer support websites	166
Troubleshooting	167
The recorded file is noisy and is hard to understand.	168
The recorded file is noisy and you want to record with less noise.	169
A rustling noise is recorded.	170
A buzzing or humming noise is recorded.	171
Noise is recorded when you use an external microphone (not supplied) for recording.	172
You hear noise when using headphones (not supplied) for playback.	173
The volume of the audio you recorded from an external device is low or you hear squeaking noises when you listen to the audio via the built-in speaker.	174
You hear noise during playback even with the Clear Voice function turned on.	175
The IC recorder does not turn on or pressing any button does not work.	176
The IC recorder does not turn off.	177
The IC recorder automatically turns off.	178
The battery life is short.	179
The IC recorder does not operate correctly.	180
The operation indicator does not light.	181
You cannot record a file.	182
Recording is interrupted.	183
The input audio volume is too loud or not loud enough when you record audio from an external device.	184
The playback volume is low.	185
You hear no sound from the built-in speaker.	186
You hear sound from the built-in speaker even when headphones (not supplied) are connected.	187
Playback speed is too fast or too slow.	188
You cannot divide a file.	189
You cannot move a file.	190
You cannot copy a file to a different folder.	191
The folder or file you created is not displayed.	192
The recording date of a file appears as “----/--/--” or “--:--.”	193
The clock setting is reset.	194
The remaining recording time on the display window is shorter than the one displayed on the computer.	195
The “Memory Full” message appears and you cannot start recording.	196
The “File Full” message appears and you cannot operate the IC recorder.	197
The microSD card is not detected.	198
A folder or file name appears in unreadable characters.	199
Copying a file takes time.	200
The IC recorder is not detected by the computer and you cannot transfer folders/files from the computer.	201
The file you transferred from the computer does not appear on the IC recorder and you cannot play the file.	202
The computer does not start.	203
You cannot install Sound Organizer 2.	204
The IC recorder is not detected by Sound Organizer 2.	205
The playback volume of the computer is low or you hear no audio from the computer.	206
You cannot play or edit stored files.	207
The counter or slider does not operate correctly or you hear noise.	208
Operations slow down as the number of stored files increases.	209
The computer seems to freeze while a file is being saved, added, or deleted.	210
Sound Organizer 2 freezes during start-up.	211
List of messages	212