Sony KDF-37H1000 Operating Instructions - Page 42
Troubleshooting, Cable, Auto Program, Channel, Sleep Timer, Duration, Timer, INPUT, External Inputs
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Troubleshooting If you have questions, service needs, or require technical assistance related to the use of your Sony TV, please visit our website or call one of the following numbers: http://www.sony.com/tvsupport 1-800-222-SONY(7669) for US Support 1-877-899-SONY(7669) for Canadian Support Condition No picture Cannot receive any channels TV is locked to one channel Cannot receive or select channels The TV turns off automatically No picture from some video sources Poor picture The quality of the images is not as good as what I saw at the store Double images or ghosts Only snow and noise appear on the screen Dotted lines or stripes No color/Dark picture/Color is not correct/The picture is too bright Noisy picture Explanation/Solution • Make sure the power cord is connected securely. • Turn on the power of the TV. • Check antenna/cable connections. • Make sure the Cable setting is correct for your TV signal source. • Perform Auto Program to add receivable channels that are not present in the TV's memory (see pages 19 and 33). • Perform Auto Program to add receivable channels that are not present in the TV's memory (see pages 19 and 33). • To receive or select cable channels, make sure that Cable in the Channel settings is set to On (see page 33). To receive or select UHF channels over an antenna, make sure Cable is set to Off. • Check if Sleep Timer is activated, or confirm the Duration setting of Timer (see page 28). • Check the connection between the optional video equipment and the TV. • Press INPUT on the remote control (see page 25). • Press HOME on the remote control. Select your desired input from the External Inputs list. • Picture quality depends on the signal content. See Quick Setup Guide (supplied) to display the best possible picture for that signal. • Check antenna/cable connections. • Check the antenna location and direction. • Check if the antenna is broken or bent. • Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) • Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers. • If using 300 ohm twin lead, move the excess lead away from the TV or try using 75 ohm coaxial cable instead. • Press PICTURE to select the desired Picture Mode (see page 23). • Adjust the Picture Mode options in the Picture settings (see page 28). • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • To avoid TV interference, make sure to use an undamaged antenna cable. 42