Sony KDL-46EX710 Setup Guide (Operating Instructions) - Page 16

Additional Information, Troubleshooting, STANDBY, POWER - pictures of

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Additional Information Troubleshooting The TV will indicate any problems with the STANDBY indicator flashing in red. When the STANDBY indicator is flashing The self-diagnosis function is activated. 1 Count how many times the STANDBY indicator flashes between each three second break. For example, the indicator may flash three times, go off for three seconds, then flash again three times. 2 Press POWER on the TV to turn it off, disconnect the AC power cord, and inform your dealer or Sony service center of how the indicator flashes (number of flashes). When the STANDBY indicator is not flashing 1 Check the items in the tables below. (Also refer to "Troubleshooting" in the i-Manual.) 2 If the problem persists, contact Sony Customer Support (information provided on the front cover). Condition Explanation/Solution Picture There is no picture (screen • Check the antenna/cable connection. is dark) and no sound. • Connect the TV to the AC power, and press POWER on the TV. • If the STANDBY indicator lights up in red, press POWER on the remote control. Tiny black dots and/or bright dots appear on the screen. • The screen is composed of pixels. Tiny black dots and/or bright dots (pixels) on the screen do not indicate a malfunction. General The TV's power cannot be • Check to see the (z) mark on the ENERGY SAVING SWITCH turned on. is pressed. The TV turns off automatically (the TV enters standby mode). • Check if the Sleep Timer, Timer, or Idle TV Standby is activated. • The Auto Shut-off function may be set to On. If Auto Shut-off is activated and TV receives no signal, the TV will automatically enter standby mode in 15 minutes. Check Auto Shut-off is activated under Eco feature of this TV. The remote does not function. • Replace the batteries. • Your TV may be in SYNC mode. Press SYNC MENU, select TV Control and then select Home (Menu) or Options to control the TV. The "Parental Lock" password has been forgotten. • Enter 4357 for the PIN code. (PIN code 4357 is always accepted.) 16

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16
Troubleshooting
The TV will indicate any problems with the
STANDBY
indicator flashing in red.
When the STANDBY indicator is flashing
The self-diagnosis function is activated.
1
Count how many times the
STANDBY
indicator flashes between each three second
break.
For example, the indicator may flash three times, go off for three seconds, then flash
again three times.
2
Press
POWER
on the TV to turn it off, disconnect the AC power cord, and inform your
dealer or Sony service center of how the indicator flashes (number of flashes).
When the STANDBY indicator is not flashing
1
Check the items in the tables below. (Also refer to “Troubleshooting” in the i-Manual.)
2
If the problem persists, contact Sony Customer Support (information provided on the
front cover).
Condition
Explanation/Solution
Picture
There is no picture (screen
is dark) and no sound.
•
Check the antenna/cable connection.
•
Connect the TV to the AC power, and press
POWER
on the TV.
•
If the
STANDBY
indicator lights up in red, press
POWER
on the
remote control.
Tiny black dots and/or
bright dots appear on the
screen.
•
The screen is composed of pixels. Tiny black dots and/or bright
dots (pixels) on the screen do not indicate a malfunction.
General
The TV’s power cannot be
turned on.
•
Check to see the (
z
) mark on the
ENERGY SAVING SWITCH
is pressed.
The TV turns off
automatically (the TV
enters standby mode).
•
Check if the
Sleep Timer
,
Timer
, or
Idle TV Standby
is
activated.
•
The
Auto Shut-off
function may be set to
On
. If
Auto
Shut-off
is activated and TV receives no signal, the TV will
automatically enter standby mode in 15 minutes. Check
Auto
Shut-off
is activated under
Eco
feature of this TV.
The remote does not
function.
•
Replace the batteries.
•
Your TV may be in SYNC mode. Press
SYNC
MENU
, select
TV
Control
and then select
Home (Menu)
or
Options
to control
the TV.
The “Parental Lock”
password has been
forgotten.
•
Enter 4357 for the PIN code. (PIN code 4357 is always accepted.)
Additional Information