Sony KDL-46SL140 Operating Instructions - Page 43

Other Information Condition Suddenly the picture gets smaller. "Black box" on screen. Black bands appear at the top and bottom of the screen. Certain programs on DVD or other digital sources display a loss of detail, especially during fast-motion or dark scenes. Remote control does not operate. Some digital cable channels are not being displayed. Lost password. How to reset the TV to factory settings. Explanation/Solution ❑ The picture gets smaller during the commercials, this is due to the method the provider broadcasts their contents. When HD content channels switch to SD definition content (commercials), the picture may be small with a black border. ❑ Auto Wide will not expand the picture during these content changes since the content information is regulated by the channel signal provider. You can manually change the Wide Mode if you prefer (page 23). This setting will remain in effect until you change the channel or input or manually change the Wide Mode again. ❑ You have selected a text option and no text is available (page 38). To turn off this feature, set the Closed Captions option to Off. If you were trying to select closed captioning, select CC1 instead of Text1-4. ❑ Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD (or contact your program provider). ❑ Programs in 4:3 aspect ratio will have bands on left and right sides of the screen. To select full size see page 32. ❑ Programs broadcasted in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster. ❑ Auto Wide will not expand the picture when the black bands on the sides of the screen are added by the broadcaster. You can manually change the Wide Mode to Wide Zoom or Zoom to fill the screen, which will remain in affect until you change the channel or input or manually change the Wide Mode again. ❑ The compression used by certain digital broadcasts and DVDs may cause your TV's screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. This is due to your TV's large screen and ability to show very fine detail, and is normal for certain digitally recorded programs. ❑ Check the polarity of the batteries or replace the batteries. ❑ Point the remote control at the remote control sensor of the TV. ❑ Fluorescent lamps can interfere with your remote control operation; try turning off the fluorescent lamps. ❑ Keep the remote control sensor area clear from obstacles. ❑ Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. ❑ The digital cable channel may be set to Hidden in the Show/Hide Channels setting (page 34). ❑ Select the Parental Lock menu, then enter the following master password: 4357. The master password clears your previous password and allows you to enter a new password (page 35). ❑ Turn on the TV. While holding down V on the remote control, press POWER on the TV. Release the V button. ❑ Select OK on the Product Support option under Setup menu (page 39). WARNING: The reset will clear all of your customized settings including the Parental Lock setting. 43