Sony MC-P10 Operating Instructions - Page 25

Getting Help This section describes how to get help and support from Sony, as well as troubleshooting tips for your Music Clip Player. About Sony's Support Options Sony provides several support options for your Music Clip Player. When you have questions about your Music Clip Player and the software, check these options for answers: Ì This guide explains how to use your Music Clip Player. Ì The Sony Music Clip Player support Web site (http://www.sony.com/musicclipsupport) provides the latest information on your Music Clip Player. On this Web site, you will find: • Frequently asked questions • An electronic version of the Operating Instructions • Help files • Installation information • Software updates Ì The Sony e-mail support service answers your questions by electronic mail. Just send your question in an e-mail message, and a customer service representative will send you a reply. To send a question to Sony e-mail support, address the message to [email protected]. Ì The Sony fax-back service provides you with answers to commonly asked questions. You can use this automated service to request a list of available topics and then select the topics that you want to receive. To contact the Sony fax-back service, call 1-888-4SONYPC (1-888-476-6972). Ì The Sony Sales and Marketing Support number offers information about your Music Clip Player and other Sony products that work with your computer. To contact Sony Sales and Marketing Support, call 1888-4SONYPC (1-888-476-6972). 25