Sony NW-E99 Operating Instructions - Page 40

To delete abnormal data from the built-in flash memory, If CANNOT PLAY, EXPIRED, FILE ERROR

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Page 40 highlights

Troubleshooting Message MG ERROR NO DATA Meaning An unauthorized distribution file is detected for copyright protection. There is no audio files in the builtin flash memory. Remedy Transfer the normal audio file back to the computer and then format your Network Walkman. For details, refer to "To delete abnormal data from the built-in flash memory" on page 40. If there is no audio files in the built-in flash memory, use the SonicStage software to transfer audio files. * This message is displayed for either flash memory. (NW-E99 only) To delete abnormal data from the built-in flash memory If "CANNOT PLAY," "EXPIRED," "FILE ERROR," or "MG ERROR" is displayed, there is a problem with all or part of the data stored in the built-in flash memory. Please follow the procedures below to erase data you cannot play. 1 Connect your Network Walkman to the computer, and start the SonicStage software. 2 If you have already specified the data with problems (such as expired songs), erase the data from the Portable Player window of the SonicStage software. 3 If the problem persists, transfer all data without problems back to the computer using the SonicStage software while your Network Walkman is connected to the computer. 4 Disconnect your Network Walkman from the computer and then format the built-in flash memory using the FORMAT menu (page 34). 40

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40
To delete abnormal data from the built-in flash memory
If “CANNOT PLAY,” “EXPIRED,” “FILE ERROR,” or “MG ERROR” is displayed, there is a
problem with all or part of the data stored in the built-in flash memory.
Please follow the procedures below to erase data you cannot play.
1
Connect your Network Walkman to the computer, and start the SonicStage software.
2
If you have already specified the data with problems (such as expired songs), erase the data
from the Portable Player window of the SonicStage software.
3
If the problem persists, transfer all data without problems back to the computer using the
SonicStage software while your Network Walkman is connected to the computer.
4
Disconnect your Network Walkman from the computer and then format the built-in flash
memory using the FORMAT menu (page 34).
Message
MG ERROR
NO DATA
* This message is displayed for either flash memory. (NW-E99 only)
Meaning
An unauthorized distribution file is
detected for copyright protection.
There is no audio files in the built-
in flash memory.
Remedy
Transfer the normal audio file back to the
computer and then format your Network
Walkman. For details, refer to “To delete
abnormal data from the built-in flash
memory” on page 40.
If there is no audio files in the built-in
flash memory, use the SonicStage
software to transfer audio files.
Troubleshooting