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Sony PCG-V505ACK User Guide - Page 25

Frequently asked questions, these steps - driver

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Frequently asked questions Why doesn't my modem work?  Make sure the telephone cable is securely plugged into the Modem jack on the computer and the wall jack. See To connect a telephone cable for more information.  Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.  Make sure the telephone number the program is dialing is correct.  Make sure the program you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.)  If you are still experiencing problems, use the supplied Application Recovery CD(s) to reinstall the modem driver software. See Using the Application Recovery CDs for more information. Why is my modem connection slow? Your computer is equipped with a V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow these steps:  Ask your telephone company to verify your telephone line is free of any line noise.  If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems.  If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.  If you have a second telephone line, try connecting the modem to that line. Page 25

Section	Page
Welcome	1
Powering Your Computer	2
Using AC Power	3
Connecting the AC adapter	4
Turning on the computer	5
Using the Battery	6
Inserting a battery	7
Removing a battery	8
Locating battery information	9
Charging a battery	11
Notes on batteries	12
Frequently asked questions	13
Conserving Battery Power	14
Using power saving modes	15
Using PowerPanel utility	16
Frequently asked questions	19
Internet and Network Connections	20
Internet Connections	21
Setting up a dial-up Internet connection	22
Setting up an Ethernet Internet connection	23
Customizing your Internet connection	24
Frequently asked questions	25
Network Connections	26
Using Ethernet connections	27
Using wireless network connections (selected models only)	29
Checking your network connection status	31
Frequently asked questions	32
CDs and DVDs	33
Inserting and Ejecting CDs or DVDs	34
Copying and Playing CDs	36
Playing CDs	37
Copying files to a CD-RW or CD-R	38
Playing DVDs	39
Playing DVDs on your computer	40
Frequently asked questions	41
Printer Connections	44
Printing With Your Computer	45
Connecting a printer	46
Disconnecting a printer	48
Frequently asked questions	49
Computer Features	50
Using the Touch Pad	51
Describing the touch pad	52
Customizing the touch pad	53
Frequently asked questions	54
Using Memory Stick Media	55
Selecting Memory Stick media	56
Inserting Memory Stick media	57
Viewing the contents	58
Write-protecting Memory Stick media	59
Formatting Memory Stick media	60
Removing Memory Stick media	61
Frequently asked questions	62
Changing the Window Design of Sony Programs	63
Mice and Keyboards	64
Using the Keyboard	65
Key descriptions	66
Combinations and functions with the Windows key	67
Indicator Lights	68
Combinations and functions with the Fn key	69
Connecting External Mice and Keyboards	70
Connecting a mouse or keyboard	71
Disconnecting a mouse or keyboard	72
Frequently asked questions	73
Floppy Disks and PC Cards	74
Using the Floppy Disk Drive	75
Inserting and removing floppy disks	76
Protecting floppy disks	77
Frequently asked questions	78
Using PC Cards	79
Inserting PC Cards	80
Removing PC Cards	81
Frequently asked questions	82
Port Replicators	83
Locating Ports and Jacks	84
Connecting a Port Replicator	85
Connecting a Flat-Panel Display	87
Disconnecting a Port Replicator	88
Audio and Video Connections	89
Using i.LINK Digital-Video Recorders	90
Connecting an i.LINK digital video recorder	91
Disconnecting the i.LINK digital video recorder	92
Using a digital video camera recorder	93
Frequently asked questions	94
Using Computer Monitors and Projectors	95
Connecting a computer monitor	96
Connecting a multimedia monitor or projector	97
Selecting a display	98
Disconnecting a computer monitor or projector	100
Using Speakers	101
Connecting speakers	102
Disconnecting speakers	103
Adjusting the volume	104
Enabling the audio feature	105
Frequently asked questions	106
Using Microphones	107
Connecting a microphone	108
Disconnecting a microphone	109
Using a microphone to record sound	110
Frequently asked questions	111
Preinstalled Programs	112
Programs On Your Computer	113
Program overview	114
Frequently asked questions	120
DVgate Program Notes	121
Recording images to a digital video device	122
Adjusting image resolution	123
Saving to your hard disk	124
Program Support Information	125
Memory Upgrades	129
Precautions and procedures	130
Removing and installing memory modules	131
Confirming added memory capacity	133
Using the Application Recovery and System Recovery CDs	134
Application and System Recovery CDs	135
Using Your Recovery CDs	136
Using the Application Recovery CDs	137
Using the System Recovery CDs	139
Troubleshooting	141
Troubleshooting Your Computer (Windows XP)	142
Troubleshooting Your Computer (Windows 2000)	145

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Frequently asked questions

Why doesn't my modem work?



Make sure the telephone cable is securely plugged into the Modem jack on the computer and the wall jack. See

connect a telephone cable

for more information.



Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.



Make sure the telephone number the program is dialing is correct.



Make sure the program you are using is compatible with the computer's modem. (All preinstalled Sony programs are

compatible.)



If you are still experiencing problems, use the supplied Application Recovery CD(s) to reinstall the modem driver

software. See

Using the Application Recovery CDs

for more information.

Why is my modem connection slow?

Your computer is equipped with a V.90 compatible modem. Many factors may influence modem connection speed, including

telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your

modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow

these steps:



Ask your telephone company to verify your telephone line is free of any line noise.



If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is

compatible with fax modems.



If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems.



If you have a second telephone line, try connecting the modem to that line.

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