Sony PCV-J200 VAIO User Guide (primary manual) - Page 61
VAIO Support Agent
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VAIO Support Agent VAIO Support Agent VAIO Support Agent helps you repair your own software problems without the assistance of a support analyst. VAIO Support Agent's advanced diagnostic technology identifies and tracks characteristics of your software applications, Internet configuration, and operating system components. These diagnostics protect and store information in a retrievable format that allows you to restore your software to a previous working state. The software and operating system items you can fix are those identified by Sony as protected by VAIO Support Agent. VAIO Support Agent has three features to help you fix your software problems: Quick Fix Wizard, Common Solutions, and Support Central. This section briefly describes these three features. VAIO Support Agent main window 61