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Using Support Central

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VAIO Slimtop™ LCD Computer User Guide Using Support Central The Support Central feature uses Internet resources to help you fix your software. Support Central searches the Internet for answers to your questions, additional information from knowledge base systems, and the latest software updates for your protected software. Support Central also lets you contact live support agents for additional help. 1 Connect to the Internet. 2 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome page appears. ✍ You must have Internet access to use Support Central. Support Central: Welcome page 3 Click Enter Portal to begin using Support Central. First-time users will be asked to register with Support Central. 90

Section	Page
VAIO Slimtop™ LCD Computer User Guide	1
PCV-LX810/PCV-LX910	1
NOTICE	3
Owner’s Record	3
Safety Information and Caution	4
Regulatory Information	6
FCC Part 68	7
Telephone Consumer Protection Act of 1991 (UnitedStates)	8
Telephone Consumer Guidelines (Canada)	8
DISPOSAL OF LITHIUM BATTERY	8
INDUSTRY CANADA NOTICE	9
AVIS DE L’INDUSTRIE CANADA	9
Contents	11
Welcome 13	11
VAIO® Action Setup 39	11
Configuring your VAIO Slimtop™ LCD Computer 45	11
VAIO® AV Applications 49	11
System, Application and Driver Recovery CD(s) 79	12
Using the VAIO Support Agent 83	12
Troubleshooting 95	12
Specifications PCV-LX810/PCV-LX910 117	12
Welcome	13
Choosing an Ergonomic Location for Your Computer	13
Stable work surface	13
Ventilation	13
Placement of the keyboard, mouse, and other input devices	13
Furniture and posture	13
Viewing angle of the display	13
Lighting	14
Front Panel Overview	14
Locating Controls and Ports	15
Front Panel (PCV-LX810/PCV-LX910)	15
Front Panel (PCV-LX810/PCV-LX910) (cont.)	16
Back Panel Overview	17
Locating Ports	17
Back Panel (PCV-LX810/PCV-LX910)	17
Sony Pen Tablet Overview (PCV-LX910)	19
Sony Pen Tablet and accessories (PCV-LX910)	19
LCD Display/Sony Pen Tablet Display	20
LCD display/Sony Pen Tablet display (Shown in an upright position)	20
Adjusting the LCD display/Sony Pen Tablet display	21
1 Holding both sides of the display, push the display panel out and up.	21
Adjusting the viewing angle for the LCD display (PCV-LX810)	21
Adjusting viewing angle for the Pen Tablet display (PCV-LX910)	21
Using the VAIO Pen (PCV-LX910)	22
VAIO Pen	22
Pointing	23
Clicking	23
Double clicking	23
Dragging	23
To replace the Pen tip	23
1 Clasp the worn pen tip with the pen tip removing tool and pull it straight out of the VAIO Pen ...	24
2 Slide the flat end of a new pen tip straight into the barrel, pushing the tip firmly until it s...	24
Replacing the pen tip (PCV-LX910)	24
Configuring the VAIO Pen	24
To change the pen tip, eraser and upper/lower switch functions	24
1 From the Start menu, point to Settings, and then click on Control Panel.	24
2 Click on Sony Tablet. The Sony Tablet Properties window appears.	24
3 From the Tool Buttons tab, click the drop-down list for the pen function you wish to change. Se...	25
Sony Tablet Properties main window (PCV-LX910)	25
To calibrate your pen to your tablet screen	26
1 From the Sony Tablet Properties screen, click on the Calibration tab.	26
2 Click on the “Calibrate...” button. Follow the onscreen instructions to align your pen’s cursor...	26
Calibration Tab (PCV-LX910)	27
3 Click Apply. The onscreen cursor location is adjusted to correspond to the pen tip.	27
To adjust the pen tip pressure and feel	27
1 From the Sony Tablet Properties screen, click on the Tip Feel tab.	27
2 Test the pen tip feel by drawing lines in the “Draw here” Test area. The lines are drawn with t...	27
3 Check the pen’s clicking pressure by tapping on the Click button in the Test area. If you tap m...	27
Tip Feel Tab (PCV-LX910)	28
4 Adjust the pen tip pressure feel by sliding the measurement to a desired level. The pressure se...	28
5 Click on the More Options button if you wish to make a more in-depth adjustment to the pen tip ...	28
6 Click Apply. The new tip pressure feel settings are applied to the pen.	28
To adjust the pen’s double-click speed and distance	29
1 From the Sony Tablet Properties screen, click on the Double-Click tab.	29
2 To allow the Sony Tablet software to automatically adjust the double-click speed and distance, ...	29
Double-click Tab (PCV-LX910)	29
3 Automatically set both the double-click speed and distance by tapping twice on the in the “Auto...	29
4 You can manually change “Set Double-Click Distance” to a distance between 1-25 pixels by clicki...	29
5 You may test your double-click speed and distance settings by tapping twice on in the Test area...	29
6 Click Apply. The new double-click speed and distance settings are applied to the pen.	30
To adjust the eraser pressure and feel	30
1 From the Sony Table Properties screen, click on the Eraser Feel tab.	30
2 To check the current erase pressure feel, erase the phrase “Erase this text” in the Test area. ...	30
3 Test the eraser feel by erasing in the “Erase here” Test area. The erased area changes color wh...	30
Eraser Feel Tab (PCV-LX910)	30
4 Adjust the eraser pressure feel by sliding the measurement to a desired position. The pressure ...	30
5 Click on the More Options button if you wish to make a more in-depth adjustment to the eraser p...	30
6 Click Apply. The new eraser pressure feel settings are applied to the pen.	30
Configuring the Pop-up menu	31
Pop-up Menu Tab (PCV-LX910)	31
Customizing the pen settings for specific software applications	32
To add an application to the custom settings list	32
1 From the Sony Tablet Properties window, click on the “Add Application to List...” button. The “...	32
2 Click OK.	32
To create custom settings for an application	32
1 Select a software application from the “Applications with Customized Tool Settings” list.	32
2 Customize the pen settings for each software application according to the software’s features. ...	32
3 Click Apply.	32
To remove an application from the custom settings list	32
1 Click on the Remove menu, click on “Custom Settings for Application”, and then select the appli...	32
2 Click OK.	32
Using Memory Stick® Media	33
Inserting the MemoryStick Media (PCV-LX810/PCV-LX910)	33
To protect data on MemoryStick media from accidental changes	33
Locking the MemoryStick Media	34
To change the way the computer responds when a MemoryStick media is inserted	34
Using PC Cards	35
To insert a PC card	35
1 Slide front panel cover in the direction of arrow as shown in picture, to openthe front panel.	35
Opening the front panel (PCV-LX810/PCV-LX910)	35
2 Insert the PC card into the PC card slot until it clicks into position.	36
Inserting a PC card (PCV-LX810/PCV-LX910)	36
To eject a PC card	36
1 From the Start menu, point to Settings, point to Control Panel, and then click on the PC card i...	36
2 Click the name of the card that you want to eject, and then click Stop.	36
3 When the message “You may safely remove this device” appears, click OK.	36
4 Push the PC card eject button on the front panel of the system unit. You may need to extend the...	37
Ejecting a PC card (PCV-LX810/PCV-LX910)	37
5 When the PC card ejects from the PC card slot, remove it by holding the edges and pulling it ou...	37
VAIO® Action Setup	39
To access VAIO Action Setup Help:	39
1 Click Start, point to Programs, and then point to VAIO Action Setup.	39
2 Click VAIO Action Setup Help.	39
Programmable Power Keys	39
To change the settings of the PPKs	40
1 From the Start menu, point to Programs, point to VAIO Action Setup, and then click VAIO Action ...	40
2 Click the PPK you want to change.	40
3 From the Select Application dialog box, click the option for the desired function. The correspo...	40
4 The Confirmation Application Name window appears and displays the application you have selected...	40
5 The Input Application Name window appears. You can type a new name and description, if desired....	40
Internal Timer	40
Presetting i.LINK® devices	41
To preset your i.LINK device to perform a desired function	41
1 From the Start menu, point to Programs, point to VAIO Action Setup, and then click on VAIO Acti...	41
2 Click i.LINK.	41
3 Click the Advanced Setting tab.	41
4 Click the Enable i.LINK launcher function checkbox and click Apply.	41
5 Connect the device to your computer with your i.LINK cable.	41
6 Turn on the device.	41
7 Click OK.	41
8 To modify the device name, click the current device name in the list box and click Modify devic...	41
9 Type the desired name and click Apply.	41
10 To assign an application, click Modify.	41
11 Select the desired application and click Next.	41
12 Click Next to confirm the application name.	42
13 Click Finish to complete this step.	42
Changing the Window Design of Sony Software	42
To change the window design	42
1 From the Start menu, point to Settings, and then click on Control Panel.	42
2 Click UI Design Selector.	42
3 Click << or >> and select the desired design.	42
4 Click Apply.	42
5 The “UI Design Selector” window design changes. The window design for your Sony software will m...	42
6 To try another selection, click << or >> and then click OK.	42
7 The UI Design Selector closes and the Sony software window design displays.	42
Changing Designs of VAIO Wallpaper	42
AutoAlert™ E-mail Notification System	43
AutoAlert E-mail Notification System Software Restrictions	43
If you use software that requires use of a phone line	43
If you are using the timer to download e-mail automatically	44
If you are using Microsoft® Outlook® Express	44
1 Start Outlook Express.	44
2 Click Tools, and then select Options.	44
3 From the drop-down box, select “Connect even when working offline.”	44
4 Click OK.	44
5 Click Send/Receive.	44
Configuring your VAIO Slimtop™ LCD Computer	45
Hard Disk Drive Partition	45
Defragmenting your Hard Disk Drive	45
To defragment your hard disk drive	45
1 Deactivate your screen saver, if applicable.	45
2 From the Start menu, point to Programs, point to Accessories, point to System Tools, and then c...	45
3 Run Disk Defragmenter.	45
i.LINK® (IEEE1394) Compatibility	46
To connect an i.LINK (IEEE1394) device	47
Connecting an i.LINK (IEEE1394) device (PCV-LX810/PCV-LX910)	47
Enabling Ethernet	48
To enable the Ethernet connection	48
1 Right-click My Computer on the desktop and select Properties.	48
2 Click the Device Manager tab.	48
3 Select “SiS 900 PCI Fast Ethernet Adapter” under the Network Adapters category.	48
4 Click Properties.	48
5 Click Enable Device and then click OK.	48
6 Click Close.	48
VAIO® AV Applications	49
DVgate™	49
Sony Electronics, Inc.	49
Media Bar™ DVD Player	49
Sony Electronics, Inc.	49
MovieShaker™	49
Sony Electronics, Inc.	49
OpenMG™ Jukebox	49
Sony Electronics, Inc.	49
PictureGear™	49
Sony Electronics, Inc.	49
Smart Capture	50
Sony Electronics, Inc.	50
VisualFlow™	50
Sony Electronics, Inc.	50
MovieShaker™	51
Main Window	51
Importing Images and Sound Clips	51
1 Click (File Import) or (DV Import).	51
2 Find the file you want to add.	51
3 Select the file.	51
4 Click Open. The file is added to the Clip tray.	51
Create a Movie using Shaker	51
1 Click the Shaker tab.	52
2 Select a mood by clicking a face in the Shaker tray.	52
Shaker tray	52
3 Click . A 30-second scene is automatically generated and saved to the Product tray.	52
4 To preview, switch the Work Panel to Product tray mode and press play.	52
Editing Clips and Scenes	53
Working Panel	53
Adding effects to a scene or a clip	53
1 Double-click the clip or scene to move it to the Working Panel.	53
2 Select the Effects tab from the Editing tray.	53
3 Drag the Effect you want to add from the Effects tray to the Effects palette on the Working Panel.	53
4 See Help for instructions on adjusting effect duration and replaying clips and scenes.	53
Saving a Movie	54
1 Verify that the clip(s) you want to save is on the Product tray. See Help for more details on s...	54
2 Click Export.	54
3 Select the format in which you want the document to be saved.	54
4 Click Next.	54
5 Locate the folder to which you want the file saved.	54
6 Name the file.	54
7 Click Save.	54
PictureGear™	55
Managing Your Pictures	55
1 Click the Folder tab and browse to locate your pictures.	55
2 Select the pictures you want to have in a collection.	55
3 From Collection menu, select Create New Collection.	55
4 Enter a name for the collection and then click OK.	55
Creating a Photo Album	55
1 Select the pictures you want to use to make an album.	55
2 From the Utilities menu, select Album Maker.	55
3 Choose the type of Album you want and click OK.	55
4 Now add more pictures, frames, text, and effects.	55
5 When you are finished, select Create Album in File menu or click the Create Album icon on the t...	55
6 Designate the folder where you want to save the Album.	55
7 Enter the Target Album name, select Thumbnails and click OK.	55
8 The new album can be viewed using most Internet browsers.	55
Using Panorama Maker	56
1 Gather the source images into the same folder or collection.	56
2 Select the images you want to use.	56
3 From the Utilities menu select Panorama Maker.	56
4 Select the correct lens and click OK. (If 35mm lens is selected, the prompt does not appear. To...	56
5 Click the panoramic icon, near the bottom of the window.	56
6 Click Full Stitch.	56
Making Still and Panoramic Images from MPEG	56
1 Select the MPEG file.	56
2 From the Movie/Sound menu, select Scene Break Down.	56
3 Then select Movie Stitch, to create a panoramic picture.	56
OpenMG™ Jukebox 2.0	57
Electronic Music Distribution (EMD) Services	57
Starting OpenMG Jukebox 2.0	58
1 From the Start button on the Windows taskbar, point to Programs, point to OpenMG Jukebox, and t...	58
2 When you have registered with CDDB, the “Set OpenMG Jukebox as the Application for playing Audi...	58
3 Click OK. The OpenMG Jukebox window appears.	58
OpenMG Jukebox main window	59
Recording a CD	60
1 Insert an audio CD into your system’s CD-RW/DVD-ROM drive.	60
2 Click the CD tab.	60
3 Use the drop-down lists to select the Bit Rate, CD drive, and Record To destination.	60
CD tab window	60
4 You can select specific tracks on your CD by removing the checkmark from the tracks you don’t w...	60
5 Click Rec to Jukebox to begin recording. When the recording is finished, the new playlist appea...	60
Transferring Songs (Check-in/Check-out)	61
Check-out	61
1 Connect the external device or insert the media into your computer.	61
2 Click on the Check-in/Out tab to display the Check-in/Out tab window. Your computer automatical...	61
Check-In/Out tab window	61
3 Select the playlist that has the song that you want to check out. The songs in the playlist are...	62
4 From the Playlist view panel, select the song to be checked out. To check out more than one son...	62
5 Click (Out), or drag the song to the desired position in the song list of the external device o...	62
Check-in	62
1 Connect the external device or insert the media into your computer	62
2 Click on the Check-in/Out tab to display the Check-in/Out tab window. Your computer automatical...	62
3 Select the song to be checked in from the song list of the external device or media. To check i...	62
4 Click (In), or drag the song(s) to the Playlist view panel. If you want to check in all of the ...	62
Additional Features	63
OpenMG Jukebox Tutorial	63
OpenMG Jukebox Backup Tool	63
Import audio files in various formats	63
Manage imported songs on the Playlist	63
Simple mode	63
Smart Capture	64
Smart Capture main window	64
Using Still mode	65
1 From the Start button, point to Programs, point to Smart Capture, and then click on Smart Captu...	65
2 Connect your compatible i.LINK digital camera or camcorder to your computer with an i.LINK cabl...	65
3 Check that the Mode dial is set to Still. Click on the Mode dial to switch between Still mode a...	65
4 Click on the Options button to view the available options for your still image capture. The Sti...	66
Still Image Options window	66
Capturing Mode	66
Image Size	66
Image Quality	66
Destination	66
5 Click on the Effects button to select a special image effect. The Effect Setting window appears...	66
Effect Setting window	67
Capturing a picture in Still mode	68
1 Use your digital camera or camcorder to locate the image you want to capture. When you see the ...	68
Still Viewer window	68
2 Click on the arrows or drag the scroll bar to view the pictures. As each image is captured, it ...	68
Managing pictures in Still mode	68
Delete	68
Upload	68
Mail	69
Save	69
Using Net Movie mode	69
1 From the Start button on the Windows taskbar, point to Programs, point to Smart Capture, and th...	69
2 Connect your compatible i.LINK digital camcorder to your computer with an i.LINK cable. An imag...	69
3 Verify that the Mode dial is set to Net Movie. Click on the Mode dial to switch between Still m...	69
4 Click on the Options button to view the available options for your movie capture. The Recording...	70
Recording Options window	70
Format	70
Destination	70
Capture Button	70
5 Click on the Effects button to select a special image effect. The Effect Setting window appears...	70
Capturing a movie in Net Movie mode	71
1 Use your digital camcorder to locate the view(s) you want to capture. When you see the desired ...	71
2 Click on the Capture button when you have finished recording your movie and the first frame of ...	71
Movie Player window	71
3 You can review your movie from the Movie Player window by using the play, pause and stop button...	71
Managing your movie in Net Movie mode	72
Delete	72
Upload	72
Mail	72
Save	72
Using ImageStationSM	72
Uploading with Movie Player	72
1 Click on the Upload Button in Movie Player. The Compression Settings when Uploading window appe...	72
Compression Settings when Uploading window	73
2 Select the compression rate and press the Start Compression button. The ImageStation Login wind...	73
Uploading with Still Viewer	73
1 Click on the Upload button in Still Viewer. The ImageStation Login window appears.	73
ImageStation Login window	74
2 For first time users, the ImageStation registration wizard guides you through the initial regis...	74
Image Uploader window	74
3 From the Still Viewer or Movie Player window, click on the Upload button to transfer your pictu...	74
4 Go to http://www.imagestation.com to view your uploaded pictures or movies. Follow the onscreen...	74
VisualFlow™	75
To use VisualFlow	75
1 From the Start menu, point to Programs, point to VisualFlow, and then click on VisualFlow.	75
2 Click on an icon in the View section on the main toolbar to select a display layout.	75
3 Click on an icon in the Sort section on the main toolbar to select a sorting method.	75
4 Placing your cursor on the left end of the main toolbar activates the current Memory Stick prop...	75
5 Placing your cursor on the right end of the main toolbar activates a secondary toolbar with mor...	75
6 Click on an image to show a normal view centered on the screen.	75
7 The movie file starts playback when the view is enlarged. Click again on the movie files to res...	75
DVgate™	76
Connecting a digital video camera recorder	76
Using DVgate software with a digital video camera recorder	76
Using DVgate to record AVI files to tape	77
DVgate plug-in for Adobe Premiere® software	77
Installing the DVgate plug-in	77
1 Click Start in the Windows taskbar and select Run.	77
2 Click Browse to navigate to your C: drive.	77
3 Select Program Files, select Sony, select Dvgate, select Premiere Plug-in, and then select 5.1.	77
4 Select Setup.exe and click OK. The installation wizard dialog box appears. Follow the on-screen...	77
1 Click Start in the Windows taskbar and select Run.	78
2 Click Browse to navigate to your C: drive.	78
3 Select Program Files, select Sony, select Dvgate, select Premiere Plug-in, and then select 6.0.	78
4 Select Setup.exe and click OK. The installation wizard dialog box appears. Follow the on-screen...	78
System, Application and Driver Recovery CD(s)	79
System Recovery CD(s)	79
Sony Electronics, Inc.	79
Application Recovery CD(s)	79
Sony Electronics, Inc.	79
Driver Recovery CD	79
Sony Electronics, Inc.	79
Using the System Recovery CD(s)	79
Full Restore with Format	79
To use the System Recovery CD(s)	80
1 Insert the Sony System Recovery CD in the CD-RW/DVD Combo drive.	80
2 Shut down your computer.	80
3 Wait 30 seconds and turn on your computer.	80
4 Type the letter “O” to signify you have read and accepted the Microsoft End- User License Agree...	80
5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove...	80
Using the Application Recovery CD(s)	80
To use the Application Recovery CD(s)	81
1 Turn on your computer. If your computer is already on, close all applications.	81
2 When the Windows desktop appears, insert the Application Recovery CD in the CD-RW/DVD Combo dri...	81
3 When the Application Recovery menu appears, follow the on-screen instructions to complete the r...	81
Using the Driver Recovery CD	81
To reinstall drivers with the Driver Recovery CD	82
1 Turn on your computer. If your computer is already on, close all applications.	82
2 When the Windows desktop appears, insert the Driver Recovery CD in the CD-RW/DVD Combo drive. U...	82
Using the VAIO Support Agent	83
VAIO Support Agent main window	83
Using the Quick Fix Wizard	84
1 From the VAIO Support Agent main window, click the Quick Fix Wizard button.	84
2 The Welcome window appears. Click Next.	84
3 Select the “Diagnose and fix my software” option and select the item you want VAIO Support Agen...	84
4 Select the affected software title from the drop-down list and then select the date/time that i...	84
Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box	85
5 Click Next to continue. Follow the instructions on the screen.	85
Using Common Solutions	86
1 Click the Common Solutions button. The Common Solutions dialog box appears.	86
2 Double-click on the desired category to expand and view available SupportActions.	86
Common Solutions dialog box (1st level)	86
3 Click the resize arrows next to the SupportAction categories to expand or collapse the categories.	87
Common Solutions dialog box (2nd level)	87
4 Select the appropriate SupportAction from the list.	87
5 Click Run or double-click the desired SupportAction. The available SupportActions are shown in ...	87
About Automatic Updates	87
Agent Status Update	88
Update Notification	88
1 From the VAIO Support Agent main screen, select Tools and then select Properties. The VAIO Supp...	89
2 Select one of three options to customize the automatic update feature.	89
3 Click OK.	89
VAIO Support Agent Properties	89
Event Notification	89
Using Support Central	90
1 Connect to the Internet.	90
2 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag...	90
Support Central: Welcome page	90
3 Click Enter Portal to begin using Support Central. First-time users will be asked to register w...	90
Support Central: Registration page	91
Support Central: Current Issues page	92
Support Central: Support Wizard page	93
Software Applications protected by VAIO Support Agent	94
Utilities	94
Applications	94
Troubleshooting	95
Topics	95
Topic: My computer does not start.	95
Topic: My files are corrupted or deleted. I want to recover applications that came with my computer.	95
Topic: My drivers are corrupted or deleted. I want to recover drivers that came with my computer.	95
Topic: My computer or software program stops responding.	96
1 Press Ctrl+Alt+Delete to close the application that has stopped responding	96
2 In the Close Program dialog box, scroll down until you locate the message “Not responding” next...	96
3 Select this application and click End Task. Windows attempts to close the application. If the a...	96
4 Select End Task again.	96
1 Save any unsaved work, if possible.	96
2 Press Alt+F4.	96
3 Select Restart.	96
4 Click OK.	96
Topic: Why does Windows® operating system stop responding during shutdown?	96
1 From the Start menu, select Help. Microsoft Help and Support appears.	96
2 Click on Troubleshooting and navigate to the subject(s) for which you want information.	96
3 When you find the appropriate information, close the Help and Support.	97
Topic: My CD-RW/DVD Combo drive tray does not open.	97
1 Make sure the computer is turned on.	97
2 Press the Eject button on the drive.	97
1 Click the My Computer icon on the Windows® desktop.	97
2 Right-click the CD-RW/DVD Combo drive icon.	97
3 Select the Eject option from the pop-up menu.	97
Topic: I cannot play a DVD or CD.	97
Topic: When I click an application icon, the message “You must insert the application CD into you...	97
Topic: Why doesn't my CD-RW/DVD Combo drive record at the highest speed?	97
1 From the Start menu, select Programs, select Adaptec Easy CD Creator 4, and then click CreateCD.	98
2 Click Audio, then click Audio CD.	98
3 From the Tools menu, click CD Drive Properties. The CD Drive Properties dialog box appears.	98
4 From the Write Speed drop-down list, select a lower setting.	98
5 Click Close.	98
Topic: How do I change the video resolution of my display?	98
1 From the Start menu, select Settings and then select Control Panel.	98
2 Click the Display icon and select the Settings tab.	98
3 Move the Display area slider to change the resolution.	98
4 Click OK.	98
Topic: The cursor on my Sony Pen Tablet display does not move or moves in an unpredictable manner...	98
Topic: Why doesn’t my mouse resume operation as my input device when I stop using the VAIO pen? (...	98
Topic: I cannot draw or erase on the Sony Pen Tablet display with my VAIOpen. (PCV-LX910)	99
Topic: My VAIO Pen does not respond correctly when my computer returns to normal mode from standb...	99
Topic: Why is there no sound in any application?	99
Topic: My modem connection is slow.	100
Topic: My modem does not work.	100
1 Click the My Computer icon on your desktop.	101
2 Click Control Panel.	101
3 Click Modems.	101
4 Click the Diagnostics tab.	101
5 Select COM3.	101
6 Click More Info.	101
Topic: How do I change my modem to rotary or Touch-Tone dialing?	101
1 Click My Computer on your desktop.	101
2 Click Control Panel and then click Modems.	101
3 Click Dialing Properties.	101
4 Select the Tone dial or Pulse dial option next to “Dial using.”	101
5 Click OK.	101
Topic: My microphone does not work.	101
Topic: My microphone is too sensitive to background noise.	101
1 Right-click the speaker icon (Volume) in the lower-right Windows® task tray.	101
2 Click Open Volume Controls.	101
3 In the Options menu, select Properties.	102
4 Change the setting for “Adjust volume for” from Playback to Recording, then click OK.	102
5 Decrease the microphone level.	102
6 If available, click the Advanced button under Microphone Balance.	102
7 Deselect the check box for 1 Microphone Boost, then click the Close button.	102
8 Close the Recording Control window.	102
Topic: My mouse does not work.	102
1 Turn off your computer and turn the mouse upside down.	102
2 Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers ...	102
3 Turn the mouse upright, and drop the mouse ball into your hand.	102
4 Using a piece of tape, remove any dust or dirt on the mouse ball and inside the mouse ball socket.	102
5 Return the mouse ball to the socket, and replace the mouse ball cover. Secure the cover by turn...	102
Topic: My mouse needs to be set up for left-hand use.	102
1 Click My Computer on your desktop.	102
2 Click Control Panel and then click Mouse.	102