Sony PCV-LX810 VAIO Computer User Guide (primary manual) - Page 96
Topic: My computer or software program stops responding., Topic: Why does Windows® operating system
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VAIO Slimtop™ LCD Computer User Guide Topic: My computer or software program stops responding. 1 Press Ctrl+Alt+Delete to close the application that has stopped responding 2 In the Close Program dialog box, scroll down until you locate the message "Not responding" next to an application. 3 Select this application and click End Task. Windows attempts to close the application. If the attempt is unsuccessful, a second dialog box appears. 4 Select End Task again. ❑ If you are unable to "unlock" the application, repeat the above steps but select Shut Down when the Close Program dialog box appears. ❑ If the above steps fail to "unlock" your computer, try the following steps: 1 Save any unsaved work, if possible. 2 Press Alt+F4. 3 Select Restart. 4 Click OK. ❑ If you cannot restart as described in the preceding steps, you can restart the computer by pressing Ctrl+Alt+Delete or by pressing the power switch for more than six seconds. ✍ Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made to files that are currently open. ❑ Contact the software publisher or designated provider for technical support. See the contact information in this manual. Topic: Why does Windows® operating system stop responding during shutdown? The Windows® operating system may not shut down properly for many reasons, including incompatible or conflicting drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help. 1 From the Start menu, select Help. Microsoft Help and Support appears. 2 Click on Troubleshooting and navigate to the subject(s) for which you want information. 96
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