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Sony PCV-W510G VAIO User Guide (primary manual) - Page 128

Help and Support Resources, Software Help and Support, Sony Computing Support Web site - price

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Help and Support Resources If the information provided with your VAIO® computer does not provide an immediate solution or you would like to get direct support, try these help and support resources. Software Help and Support The contact and support information for the preinstalled software on your system is located in the online specifications sheet. Software support is free of charge for 90 days after the original date of purchase. Your computer may not be supplied with all of the software discussed in this section, depending on the system configuration you purchased. To view the specific software preinstalled on your computer, see the online specifications sheet. Sony Computing Support Web site Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support Web site. You can access the Web site at http://www.sony.com/pcsupport. The Sony Computing Support Web site provides:  Information about your specific model computer, such as  hardware and software specifications.  upgrade and maintenance procedures.  safety and legal information.  quick solutions to common problems.  An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer's hardware and software features.  Links that enable you to:  quickly find the nearest Sony service center locations.  arrange for repairs or check repair status.  review warranty information.  e-mail your question or comments to the Sony Customer Information Services Center.  check pricing and availability for products, accessories and parts, as well as purchase online.  access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked questions. Sony Customer Information Services Center If other support options do not resolve your issue, you can contact a Sony Support representative directly. Before making a call to the Sony Customer Information Services Center, have this basic information readily available. 1. VAIO® computer system type 2. Model number 3. Serial number1 Example: 4. Operating system Page 128

Section	Page
Welcome	1
Getting Started	2
Unpacking your Computer	3
Planning An Ergonomic Work Space	5
Locating Controls And Ports	6
About the Front Panel	7
About the Side Panels	10
Setting Up Your Computer	13
Connecting a USB Optical Mouse	14
Connecting the Modem Cable	15
To connect the modem cable	16
Connecting the Power Cord	17
Turning on Your Computer	18
Registering your Computer	19
Giga Pocket Personal Video Recorder	20
About Giga Pocket Personal Video Recorder	21
Giga Pocket Personal Video Recorder includes:	22
Setting Up Giga Pocket Personal Video Recorder	23
To set up TV connections	24
To set up additional equipment	28
Setting Up Giga Pocket Software	29
To set up TV viewing	30
Giga Pocket	33
Starting Giga Pocket	34
Using the TV/Recording deck and Playback deck	35
Recording a Video Capsule	36
Using the TV Program Web site	38
Timer Recording Wizard	39
Using the Timer Recording Wizard	40
Timer Recording Manager	44
Using the Timer Recording Manager	45
Viewing your selected program recording schedule	46
Giga Pocket Explorer	47
Recording Video Capsules onto recordable DVD media	49
Exporting Video Capsules	50
Using Network Cabinets	51
CLIÉ Converter	52
Starting CLIÉ Converter	53
Converting Video Capsules	54
Transferring converted video files to a Memory Stick media	55
Glossary	56
Accessing the Giga Pocket Help	57
Internet Electronic Program Guide Service	58
To set up your Internet Electronic Program Guide service	59
Configuring Your VAIO Computer	60
About i.LINK Compatibility	61
Connecting an i.LINK (IEEE 1394) device	62
VAIO Action Setup	63
Shortcut keys	64
Changing the settings of the S keys	65
About the Memory Stick Media Slot	66
About Memory Stick media	67
To insert a Memory Stick media	68
To remove a Memory Stick media	69
Protecting data on Memory Stick media from accidental changes	70
About the PC Card Slot	71
Inserting a PC Card	72
Removing a PC Card	73
Upgrading and Maintaining your VAIO Computer	74
Overview	75
Before upgrading your computer	76
Installing Memory	77
Removing the system unit cover	78
Removing a memory module	79
Installing a memory module	80
Replacing the system unit cover	81
Replacing a Hard Disk Drive	82
About Replacing the original hard disk drive	83
Replacing the Lithium Battery	84
Troubleshooting	85
About VAIO Computer Functions	86
My computer does not start.	87
Why did my computer or software stop responding?	88
Why does the Windows operating system stop responding during shutdown?	89
Why is my system running slowly?	90
How do I change the video resolution of my display?	91
About Giga Pocket Personal Video Recorder	92
Why can't I see an image or an image that is displayed properly when I am using a VCR?	93
Why does my Giga Pocket viewing window or the images played back from a Video Capsule, appear distorted or corrupted?	94
Why does my system seem to slow down when I play a Video Capsule?	95
Why did I get the error message, Event buffer of audio overflow?	96
Why did my on-screen display shift or split?	97
Why did Giga Pocket stop allowing me to create new Video Capsules?	98
About Using the Optical Disc Drive(s)	99
Why doesn't my optical drive tray open?	100
Why can't I play a DVD or CD media?	101
Why isn't my DVD playing properly?	102
About the Mouse and Keyboard	103
Why doesn't my mouse work properly?	104
How do I set up my mouse for left-hand use?	105
Why doesn't my keyboard work properly?	106
About the Modem	107
Why is my modem connection slow?	108
Why doesn't my modem work properly?	109
How do I change my modem to rotary or Touch-tone dialing?	110
About the Speakers	111
Why is there no sound in any application?	112
About Using a Microphone	113
Why doesn't my microphone work properly?	114
Why is my microphone so sensitive to background noise?	115
About Using Peripheral Equipment	116
How do I install a printer?	117
The connected printer does not function properly when the computer resumes from a power saving mode.	118
Notes On Use	119
About the Power Source	120
About Giga Pocket Personal Video Recorder	121
About Disposing of the Lithium Battery	122
About Handling the Computer System	123
About Handling a Monitor (Display)	124
About Recording and Data Storage Media	125
Support Options	126
Immediate Help and Support	127

Match case Limit results 1 per page

Help and Support Resources

If the information provided with your VAIO

computer does not provide an immediate solution or you would like to get direct

support, try these help and support resources.

Software Help and Support

The contact and support information for the preinstalled software on your system is located in the online specifications

sheet. Software support is free of charge for 90 days after the original date of purchase.

Your computer may not be supplied with all of the software discussed in this section, depending on the system

configuration you purchased. To view the specific software preinstalled on your computer, see the online specifications

sheet.

Sony Computing Support Web site

Online help and support are available 24 hours a day, seven days a week, when you visit the Sony Computing Support

Web site. You can access the Web site at

http://www.sony.com/pcsupport

The Sony Computing Support Web site provides:



Information about your specific model computer, such as



hardware and software specifications.



upgrade and maintenance procedures.



safety and legal information.



quick solutions to common problems.



An automated tutorial library that contains interactive, easy-to-understand lessons on using your computer's

hardware and software features.



Links that enable you to:



quickly find the nearest Sony service center locations.



arrange for repairs or check repair status.



review warranty information.



e-mail your question or comments to the Sony Customer Information Services Center.



check pricing and availability for products, accessories and parts, as well as purchase online.



access the Sony Solutions Knowledge Base, a database that contains answers to many frequently asked

questions.

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony Support representative directly.

Before making a call to the Sony Customer Information Services Center, have this basic information readily available.

VAIO

computer system type

Model number

Serial number

Example:

Operating system

Page 128