Sony PEG-S300 Operating Instructions (primary manual) - Page 178
Getting Help, About Sony’s support options
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Getting Help This section describes how to get help and support from Sony. About Sony's support options Sony provides several support options for your Sony handheld. When you have questions about your Sony handheld and its related software, check these options for answers: ❒ This guide explains how to use your Sony handheld. ❒ The Sony handheld support Web site (http://www.sony.com/peg/support/) provides the latest information on your Sony handheld. On this Web site, you will find: • Frequently Asked Questions (FAQs) • An electronic version of the Operating Instructions • Installation information • Software updates • On-line knowledge base ❒ The Sony e-mail support service answers your questions by electronic mail. Just send your question, and a customer service representative will send you a reply. To send a question to Sony e-mail support, use the e-mail form at (http://www.sony.com/peg/support/). ❒ The Sony fax-back service provides you with answers to commonly asked questions. You can use this automated service to request a list of available -topics and then select the topics that you want to receive. To contact the Sony fax-back service, call 1-877-760-SONY (extension 7669) . ❒ The Sony Customer Information Services Center offers information about your Sony handheld and other Sony products that work with your computer. To contact Sony Customer Information Services Center, call 1-877-760-SONY (extension 7669) . 178