Sony PEG-SJ22 Troubleshooting Q&A - Page 18

You cannot cancel the HotSync, operation midway, You cannot synchronize data of some applications when

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For particular problems about the HotSync® operation, refer to the following. You cannot cancel the HotSync® operation midway B You may not be able to cancel the HotSync® operation even by tapping Cancel during the first few seconds of the HotSync® operation via the USB connection. Try again after a while. B If you cannot cancel even by tapping Cancel, perform a soft reset of your CLIÉ handheld. b For details, refer to "Basic Operations of your Sony CLIÉ™ handheld: Restarting your Sony CLIÉ™ handheld" in "Read This First (Operating Instructions)." You cannot synchronize data of some applications when performing the HotSync® operation B The user name for the Palm™ Desktop for CLIÉ software does not match the one for your CLIÉ handheld. In the Palm™ Desktop for CLIÉ software, select the same user name as your CLIÉ handheld user name. B The applications are not set to synchronize files. Click the HotSync Manager shortcut menu in the Windows task tray on the desktop screen of your computer and select Custom. Make sure that all the applications are set to synchronize files. B The software of a third party that performs backup or synchronization is installed in your computer or your CLIÉ handheld. You may not be able to synchronize all applications in the Palm™ Desktop for CLIÉ software side. B The memory space in your CLIÉ handheld is insufficient. Delete the unnecessary data and perform the HotSync® operation again. 18

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18
For particular problems about the HotSync
®
operation, refer
to the following.
You cannot cancel the HotSync
®
operation midway
B
You may not be able to cancel the HotSync
®
operation even by tapping
Cancel
during the first few seconds of the HotSync
®
operation via the
USB connection. Try again after a while.
B
If you cannot cancel even by tapping
Cancel
, perform a soft reset of your
CLIÉ handheld.
b
For details, refer to “Basic Operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ™ handheld” in “Read This First (Operating
Instructions).”
You cannot synchronize data of some applications when
performing the HotSync
®
operation
B
The user name for the Palm™ Desktop for CLIÉ software does not match
the one for your CLIÉ handheld.
In the Palm™ Desktop for CLIÉ software, select the same user name as
your CLIÉ handheld user name.
B
The applications are not set to synchronize files.
Click the
HotSync Manager shortcut
menu in the Windows task tray
on the desktop screen of your computer and select
Custom
. Make sure
that all the applications are set to synchronize files.
B
The software of a third party that performs backup or synchronization is
installed in your computer or your CLIÉ handheld.
You may not be able to synchronize all applications in the Palm™ Desktop
for CLIÉ software side.
B
The memory space in your CLIÉ handheld is insufficient.
Delete the unnecessary data and perform the HotSync
®
operation again.