Sony RM-VL710 Operating Instructions - Page 36

For the customers in the U.S.A, Troubleshooting continued - remote control manual

Page 36 highlights

Troubleshooting (continued) Symptom Remedy The SET indicator falshes • Learning has not succeeded. See "For accurate Learning" five times during the (page 17) and try the Learning procedure again (page 14). Learning procedure. • There are no available buttons for "learning". Clear infrequently used Learned functions (page 20), then carry out learning operations. A Component Select • The component codes cannot be set. See the supplied button flashes five times "Component Code Numbers" and try setting the component during setting. codes again (page 8). The SET indicator falshes • A selected Component Select button or another button to be twice during the set has any remote control signals programmed by Learning Learning procedure. function (page 14). Clear the "learned" signals (page 20) or select another button which has no "learned" signals, and try setting again. All Component Select buttons flash twice. • The Hold function is on. Unlock the Hold function (page 32). After programming the • A Learning function has already been set on the Component Power-On command of a Select button. If a Learning function has been set (page 14), component, pressing that you can program the Power-On function on the Component Component Select button Select button (page 25) but the Power-On setting will not does not function work until you clear the "learned" function. Erase the correctly. "learned" function after the setting the Power-On function. This function is for the Sony components only. The system Control function or Control Program function does not work properly. • When you program a System Control function or Control Program function, make sure to follow the correct steps (pages 26, 29). • Change the direction the remote commander is aimed. If the problem persists, position the programmed components closer together. • If the remote control receivers of the components are too far apart, or if something is blocking the signals between them, some of the components may not operate in sequence even after you press the programmed button. If some of the components do not operate correctly because of the above or any other reason, position the components back to the way they were before you set the System Control function or Control Program function. Failure to do this can result in incorrect operation when you use these functions again. • Some components may not always be powered on by the System Control function or Control Program function. This is because the power of the component turns on and off alternately when receiving the power on/off signal. In this case, check the operating component's power on/off state before using the system control function. • If you change the AV brands' component code number (page 8) set on a Component Select button that has been programmed for a series of commands by the Control Program function, the new signal will be transmitted when you press the corresponding Component Select button. • The intervals between steps may be too short. Depending on the components, you may need to insert an interval between consecutive controls. You can insert an interval by changing the order of pressing the buttons. (You can insert an interval between steps when programming the Component Select button.) • If a SYSTEM CONTROL button or a Component Select button has already "learned" a remote control signal (page 14), you can program a System Control function (System Control Macro) or a Control Program function (Component Macro), but the function will not work until you clear the Leaned Function. To clear the Learned function, see "Changing or erasing the function of a "learned" button" on page 20. For the customers in the U.S.A Customer Support Information After you have read through this manual, if you still cannot get the Remote Commander to work properly, call the Sony Customer Support Helpline at 1-800-822-2217. 36

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36
Symptom
The SET indicator falshes
five times during the
Learning procedure.
A Component Select
button flashes five times
during setting.
The SET indicator falshes
twice during the
Learning procedure.
All Component Select
buttons flash twice.
After programming the
Power-On command of a
component, pressing that
Component Select button
does not function
correctly.
The system Control
function or Control
Program function does
not work properly.
Remedy
• Learning has not succeeded. See “For accurate Learning”
(page 17) and try the Learning procedure again (page 14).
• There are no available buttons for “learning”. Clear
infrequently used Learned functions (page 20), then carry out
learning operations.
• The component codes cannot be set. See the supplied
“Component Code Numbers” and try setting the component
codes again (page 8).
• A selected Component Select button or another button to be
set has any remote control signals programmed by Learning
function (page 14).
Clear the “learned” signals (page 20) or
select another button which has no “learned” signals, and try
setting again.
• The Hold function is on. Unlock the Hold function (page 32).
• A Learning function has already been set on the Component
Select button. If a Learning function has been set (page 14),
you can program the Power-On function on the Component
Select button (page 25) but the Power-On setting will not
work until you clear the “learned” function. Erase the
“learned” function after the setting the Power-On function.
This function is for the Sony components only.
• When you program a System Control function or Control
Program function, make sure to follow the correct steps
(pages 26, 29).
• Change the direction the remote commander is aimed. If the
problem persists, position the programmed components
closer together.
• If the remote control receivers of the components are too far
apart, or if something is blocking the signals between them,
some of the components may not operate in sequence even
after you press the programmed button. If some of the
components do not operate correctly because of the above or
any other reason, position the components back to the way
they were before you set the System Control function or
Control Program function. Failure to do this can result in
incorrect operation when you use these functions again.
• Some components may not always be powered on by the
System Control function or Control Program function. This is
because the power of the component turns on and off
alternately when receiving the power on/off signal. In this
case, check the operating component‘s power on/off state
before using the system control function.
• If you change the AV brands‘ component code number (page
8) set on a Component Select button that has been
programmed for a series of commands by the Control
Program function, the new signal will be transmitted when
you press the corresponding Component Select button.
• The intervals between steps may be too short. Depending on
the components, you may need to insert an interval between
consecutive controls. You can insert an interval by changing
the order of pressing the buttons. (You can insert an interval
between steps when programming the Component Select
button.)
• If a SYSTEM CONTROL button or a Component Select button
has already “learned” a remote control signal (page 14), you
can program a System Control function (System Control
Macro) or a Control Program function (Component Macro),
but the function will not work until you clear the Leaned
Function. To clear the Learned function, see “Changing or
erasing the function of a “learned” button” on page 20.
For the customers in the U.S.A
Customer Support Information
After you have read through this manual, if you still cannot get the Remote
Commander to work properly, call the Sony Customer Support Helpline
at 1-800-822-2217.
Troubleshooting (continued)