Sony SEP-30BT Operating Instructions - Page 26

Troubleshooting (continued) Playing music/motion Symptom Buttons do not work. Playback does not start even if you click the Play button. There is no sound. Noise is generated. Motion is not played. The side lamps light up in red, and the player skips the track you want to listen but plays the next track. Cause/Remedy  The player contains moisture condensation.  Wait for a few hours to let the player dry.  The remaining battery power is low or insufficient.  Charge the battery sufficiently ( page 12)  If nothing happens after you charge the battery sufficiently, press the Reset button to reset the player ( page 49).  Repeat inserting and removing the battery several times.  The Power switch is set to OFF.  Set the Power switch to ON.  The volume may be set to the minimum. Adjust the volume ( page 30).  A device emitting radio sounds, such as a mobile phone, is being used near the player.  When using devices such as mobile phones, keep them away from the player.  The remaining battery power is insufficient.  Charge the battery sufficiently ( page 12)  The assigned motion does not involve movement.  Check the motion data on Rolly Choreographer.  You click the Play-button only once.  Double-click the Play-button.  The music or motion file is damaged. 50 Others Symptom The side lamps light up in red, and motion is not played. The Play-button indicator flashed, and music playback stopped automatically. The Play-button indicator flashed, and motion playback stopped automatically. The left and right shoulders are out of position. The player gets warm. Motion and side lamps do not act according to the motions created using Rolly Choreographer. Cause/Remedy  Movable parts (arms, wheels) have been tucked in or have collided against something.  Free the movable parts from obstacles. When the side lamps go out, double-click the Play button. The player will start playing motion.  The music or motion file is damaged.  If heat is built up in the player, the player stops playback automatically, and enters power-saving mode.  If heat is built up in the player, the player stops playing motion automatically, and continues playing music only.  The shoulders may come out of position depending on the circumstances where the player is used. For a remedy, visit the website below. For customers in the USA: http://www.sony.com/rollysupport For customers in Canada: English http://www.sony.ca/ElectronicsSupport/ French http://fr.sony.ca/ElectronicsSupport/  The player gets warm during operation. This is normal and not cause for concern.  Due to the characteristics of the player, motion and side lamps may act differently from those same motions created using Rolly Choreographer. continued  51