Sony SPP-S2430 Operating Instructions - Page 72
Troubleshooting
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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Making calls Long Distance Saver function Symptom Remedy You hear five short error beeps when you press (TALK). • Make sure you have set up the base phone correctly (page 8). • Move the cordless handset closer to the base phone. You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 11). The phone does not connect at • Make sure the dialing mode is set correctly (page 10). all, even though the number you dial is correct. The phone does not redial correctly. • Make sure the dialed number is really the one you want to dial. You cannot hear anything from • During phone conversation, press (VOLUME)(+) on the speakerphone. the base phone to increase the speakerphone volume. (LONG DIST. SAVER) does not • Make sure that the Long Distance Saver function is set function. to "ACTIVE" (page 20). Even by pressing • Make sure that the registered access number is correct (LONG DIST. SAVER), the long and if the service provider needs any registration distance call is not being made. beforehand. The cordless handset does not ring. • Set the RING switch on the cordless handset to ON. • The battery may be weak. Charge the battery for more than 12 hours (page 11). • Make sure you have set up the base phone correctly (page 8). • Move the cordless handset closer to the base phone, and confirm a dial tone is heard by pressing (TALK) on the cordless handset. The base phone does not ring. • Press (VOLUME)(+) on the base phone to increase the ringer volume. • Make sure the telephone line cord is securely connected to the telephone outlet. Receiving calls 72US Additional Information