Sony SPP-S2730 Operating Instructions - Page 75

Troubleshooting

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Troubleshooting If you've experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. General Making calls Symptom Remedy The base phone does not operate properly. • Make sure the AC-T46 Sony AC power adaptor is connected to the base phone and an AC outlet. Do not use the AC-T127 Sony AC power adaptor with the base phone. You hear five short error beeps when you press (TALK). • Make sure you have set up the base phone correctly (page 11). • Move the cordless handset closer to the base phone. • Make sure the base phone or another cordless handset is not making intercom call or outside call. • Make sure another cordless handset is not checking the Caller ID list, etc. You hear no dial tone. • Make sure the telephone line cord is securely connected to the telephone outlet. • Make sure the battery is fully charged (page 14). The phone does not connect at all, even though the number you dial is correct. • Make sure the dialing mode is set correctly (page 16). The phone does not redial correctly. • Make sure the dialed number is really the one you want to dial. You cannot hear anything from • During phone conversation, press (VOL +) on the base the speakerphone. phone to increase the speakerphone volume. Even by pressing (EZ ACCESS), • Make sure that the registered call number is correct. the desired call is not being made. EZ Access function Receiving calls The cordless handset does not ring. The base phone does not ring. • Set the ringer volume on the cordless handset to high or low. (page 40, 41) • The battery may be weak. Charge the battery for more than 12 hours (page 14). • Make sure you have set up the base phone correctly (page 11). • Move the cordless handset closer to the base phone, and confirm a dial tone is heard by pressing (TALK) on the cordless handset. • Press (VOL +) on the base phone to increase the ringer volume. • Make sure the telephone line cord is securely connected to the telephone outlet. Additional Information continued Additional Information 75US

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Additional Information
75
US
Additional Information
Symptom
The base phone does not
operate properly.
You hear five short error
beeps when you press
(TALK)
.
You hear no dial tone.
The phone does not connect at
all, even though the number
you dial is correct.
The phone does not redial
correctly.
You cannot hear anything from
the speakerphone.
Even by pressing
(EZ°ACCESS)
,
the desired call is not being
made.
The cordless handset does not
ring.
The base phone does not ring.
Remedy
•
Make sure the AC-T46 Sony AC power adaptor is
connected to the base phone and an AC outlet. Do not
use the AC-T127 Sony AC power adaptor with the
base phone.
•
Make sure you have set up the base phone correctly
(page 11).
•
Move the cordless handset closer to the base phone.
•
Make sure the base phone or another cordless handset
is not making intercom call or outside call.
•
Make sure another cordless handset is not checking
the Caller ID list, etc.
•
Make sure the telephone line cord is securely
connected to the telephone outlet.
•
Make sure the battery is fully charged (page 14).
•
Make sure the dialing mode is set correctly (page 16).
•
Make sure the dialed number is really the one you
want to dial.
•
During phone conversation, press
(VOL°+)
on the base
phone to increase the speakerphone volume.
•
Make sure that the registered call number is correct.
•
Set the ringer volume on the cordless handset to high
or low. (page 40, 41)
•
The battery may be weak. Charge the battery for more
than 12 hours (page 14).
•
Make sure you have set up the base phone correctly
(page 11).
•
Move the cordless handset closer to the base phone,
and confirm a dial tone is heard by pressing
(TALK)
on the cordless handset.
• Press
(VOL°+)
on the base phone to increase the ringer
volume.
•
Make sure the telephone line cord is securely
connected to the telephone outlet.
Troubleshooting
If you’ve experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Making calls
Receiving calls
EZ Access
function
General
continued
continued