Sony SRS-XB01 Help Guide - Page 51

Help Guide Wireless Speaker SRS-XB01 What can I do to solve a problem? If the speaker does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide and try any corrective actions listed. Charge the speaker. You may be able to resolve some issues by charging the built-in battery. Push the RESET button of the speaker. See Using the RESET button for more information. Initialize the speaker. This operation restores the settings such as volume, etc. to the factory default settings, and deletes all pairing information. See Initializing the speaker for more information. Look up information on the issue on the customer support website. Access the following support home pages to get support information about your speaker: For customers in the USA: http://esupport.sony.com/US For customers in Canada: http://esupport.sony.com/CA/ For customers in European countries: http://www.sony.eu/support For customers in Latin America: http://www.sony-latin.com/ For customers in other countries/regions: http://www.sony-asia.com/section/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Using the RESET button Initializing the speaker 4-742-784-11(1) Copyright 2018 Sony Corporation 51