Sony SRS-XB01 Help Guide - Page 55

No sound/Distorted sound/Humming or noise in the speaker output/No voice from, callers

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Help Guide Wireless Speaker SRS-XB01 No sound/Distorted sound/Humming or noise in the speaker output/No voice from callers Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device. Check that the connected device is playing. Make sure the audio cable is disconnected from the AUDIO IN jack during playback in BLUETOOTH mode. Make sure the audio cable is firmly connected to the AUDIO IN jack during playback in AUDIO IN mode. If you are connecting a computer to the speaker, make sure the audio output setting of the computer is set for a BLUETOOTH device. Check that the speaker has established BLUETOOTH connection with the BLUETOOTH device. Pair the speaker and the BLUETOOTH device again. If the connected device has an equalizer function, set it to off. Keep the speaker away from a microwave oven, Wi-Fi, etc. Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the BLUETOOTH device. When the speaker is connected to a device with a built-in radio or tuner via a BLUETOOTH connection, noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts. When listening to music, select an A2DP BLUETOOTH connection by operating the BLUETOOTH device. When receiving/making a phone call, select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device. When receiving/making a phone call, check that output of the BLUETOOTH device is set for the speaker. Related Topic Pairing and connecting with BLUETOOTH® devices Listening to music of a device via BLUETOOTH connection About the indicators Receiving a call Making a call 4-742-784-11(1) Copyright 2018 Sony Corporation 55

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Help Guide
Wireless Speaker
SRS-XB01
No sound/Distorted sound/Humming or noise in the speaker output/No voice from
callers
Check that both the speaker and the connected device are turned on.
Turn up the volume of the speaker and the connected device.
Check that the connected device is playing.
Make sure the audio cable is disconnected from the AUDIO IN jack during playback in BLUETOOTH mode.
Make sure the audio cable is firmly connected to the AUDIO IN jack during playback in AUDIO IN mode.
If you are connecting a computer to the speaker, make sure the audio output setting of the computer is set for a
BLUETOOTH device.
Check that the speaker has established BLUETOOTH connection with the BLUETOOTH device.
Pair the speaker and the BLUETOOTH device again.
If the connected device has an equalizer function, set it to off.
Keep the speaker away from a microwave oven, Wi-Fi, etc.
Bring the speaker and the BLUETOOTH device closer together. Remove any obstacles between the speaker and the
BLUETOOTH device.
When the speaker is connected to a device with a built-in radio or tuner via a BLUETOOTH connection, noise may
occur in broadcasts.
Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts.
When listening to music, select an A2DP BLUETOOTH connection by operating the BLUETOOTH device.
When receiving/making a phone call, select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH
device.
When receiving/making a phone call, check that output of the BLUETOOTH device is set for the speaker.
Related Topic
Pairing and connecting with BLUETOOTH
®
devices
Listening to music of a device via BLUETOOTH connection
About the indicators
Receiving a call
Making a call
4-742-784-11(1) Copyright 2018 Sony Corporation
55