Sony WH-CH520 Help Guide - Page 77
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Help Guide Wireless Stereo Headset WH-CH520 Making a video call on your computer When you make a video call on your computer, you can talk wirelessly from your headset. 1 Connect the headset to your computer via Bluetooth connection. 2 Launch the video calling application on your computer. 3 Check the settings* of the video calling application. When you make a video call on your computer, select calling connections (HFP/HSP) and not music playback connections (A2DP). If you select music playback connections, a video call may not be available. On the speaker settings, select calling connections [Headset (WH-CH520 Hands-Free)]**. ([Headphones (WHCH520 Stereo)]** is for music playback connections.) On the microphone settings, select calling connections [Headset (WH-CH520 Hands-Free)]**. Depending on the video calling application you are using, calling connections [Headset (WH-CH520 HandsFree)]** or music playback connections [Headphones (WH-CH520 Stereo)]** may not be selectable on the speaker or microphone settings, and only [WH-CH520] may be displayed. If this is the case, select [WHCH520]. As for frequently asked questions and answers, refer to the customer support website. * Depending on the video calling application you are using, this function may not be available. ** Names may vary according to the computer or the video calling application you are using. Hint When the settings of the video calling application cannot be checked or calling connections [Headset (WH-CH520 Hands-Free)] cannot be selected, select [Headset (WH-CH520 Hands-Free)] on the settings of your computer to make connections. See "Connecting to a paired computer (Windows 11)", "Connecting to a paired computer (Windows 10)" or "Connecting to a paired computer (Mac)". Note Depending on the computer or application you are using, the headset may not work properly during a video call. This may be improved by restarting the computer. Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with a computer (Windows® 11) Pairing and connecting with a computer (Windows 10) Pairing and connecting with a computer (Mac) Connecting to a paired computer (Windows 11) Connecting to a paired computer (Windows 10) Connecting to a paired computer (Mac) 77