Sony WI-C310 Help Guide - Page 99

Cannot hear a person on a call.

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Help Guide Wireless Stereo Headset WI-C200 / WI-C310 Cannot hear a person on a call. Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the connected device and the volume of the headset if they are too low. Check the audio settings of the Bluetooth device to make sure the sound is output to the headset during a call. Use the Bluetooth device to reestablish the connection. Select HFP or HSP for the profile. While listening to music with the headset, stop playback and press the (call) button to respond to an incoming call. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Making a call 5-004-549-11(1) Copyright 2019 Sony Corporation 99

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Help Guide
Wireless Stereo Headset
WI-C200 / WI-C310
Cannot hear a person on a call.
Check that both the headset and the connected device (i.e., smartphone) are turned on.
Turn up the volume of the connected device and the volume of the headset if they are too low.
Check the audio settings of the Bluetooth device to make sure the sound is output to the headset during a call.
Use the Bluetooth device to reestablish the connection. Select HFP or HSP for the profile.
While listening to music with the headset, stop playback and press the
(call) button to respond to an incoming
call.
Related Topic
How to make a wireless connection to Bluetooth devices
Receiving a call
Making a call
5-004-549-11(1) Copyright 2019 Sony Corporation
99