Sony XBR-49X850B i-Manual (Online - Printable PDF) - Page 231
Network/Application Symptoms, Sometimes video streaming quality is poor when, using the wireless LAN.
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i-Manual Print Font Size Basic Operations Parts Description Watching TV Enjoying Movies/Music/Photos Using Internet Services and Applications Watching TV with Friends Far and Near Using Other Devices Using BRAVIA Sync Devices Useful Functions Connecting to the Internet Using Home Network Configuring Various Settings Troubleshooting How to Use Bookmarks Top Page > Troubleshooting > Network/Application Symptoms Network/Application Symptoms Sometimes video streaming quality is poor when using the wireless LAN. Wireless LAN connection fails or radio reception conditions are poor. The TV cannot connect with your wireless router (or access point) at 5GHz. Poor picture on Internet Videos. Certain Internet video content displays a loss of detail. Good picture quality but no sound on Internet video content. Apps are inaccessible. Serious Error 5006 Contact Sony appears when trying to perform [Refresh Internet Content]. Some applications in [Apps] are not available./Disappeared from [All Apps]. The TV cannot access the Internet when IPv6 is set. Sometimes video streaming quality is poor when using the wireless LAN. The wireless network connection quality varies depending on the distance or obstacles (e.g. wall) between the TV and the wireless router (access point), environmental interference, and the quality of the wireless router (access point). In this case, use a wired connection for the Internet, or try the 5GHz band. The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, the TV can only connect to a wireless router (access point) using the 2.4GHz band. Wireless LAN connection fails or radio reception conditions are poor. 225