Sony XBR-65X850C Help Guide - Page 132

No picture from a connected device., You cannot select a connected device in the Home, Menu

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The TV does not output picture and/or sound from the MHL device. (MHL supported models only) An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR Blaster compatible models only) Some media files in the USB device or server are not displayed. The TV cannot be found by a Wi-Fi Direct device. Operation cuts out, or a device does not work. What kind of devices can be connected using the Screen mirroring function? The TV cannot connect to a Miracast device or Screen mirroring compatible device. Video or sound sometimes cuts out. Some paid content cannot be played. [150] Troubleshooting | Connected devices No picture from a connected device. Turn the connected device on. Check the cable connection between the device and TV. Press the INPUT button to display the list of inputs, then select the desired input Correctly insert the USB device. Make sure that the USB device has been properly formatted. Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the video files being played. If the connected device is connected to HDMI IN 2 or 3, connect it to HDMI IN 1 or 4. Change the HDMI signal format of the HDMI input that does not display a picture to standard format. Press the HOME button, then select [Settings] - [External inputs] - [HDMI signal format]. Related topics Using the TV with Other Devices [151] Troubleshooting | Connected devices You cannot select a connected device in the Home Menu. Check the cable connection. 124

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The TV does not output picture and/or sound from the
MHL
device. (
MHL
supported models only)
An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR
Blaster compatible models only)
Some media files in the USB device or server are not displayed.
The TV cannot be found by a
Wi-Fi Direct
device.
Operation cuts out, or a device does not work.
What kind of devices can be connected using the Screen mirroring function?
The TV cannot connect to a Miracast device or Screen mirroring compatible device.
Video or sound sometimes cuts out.
Some paid content cannot be played.
[150] Troubleshooting | Connected devices
No picture from a connected device.
Turn the connected device on.
Check the cable connection between the device and TV.
Press the INPUT button to display the list of inputs, then select the desired input
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB
device features or the video files being played.
If the connected device is connected to HDMI IN 2 or 3, connect it to HDMI IN 1 or 4.
Change the HDMI signal format of the HDMI input that does not display a picture to standard
format. Press the HOME button, then select [Settings] — [External inputs] — [HDMI signal format].
Related topics
Using the TV with Other Devices
[151] Troubleshooting | Connected devices
You cannot select a connected device in the Home
Menu.
Check the cable connection.
124