Sub-Zero BI-42UFD Built-In Use & Care Guide - Page 17

TROUBLESHOOTING Troubleshooting ICE PRODUCTION No ice. • Verify indicator appears in control panel display. • Verify ice maker has been on for at least 24 hours. • Verify freezer temperature near 0°F. • Verify ice container is properly installed. • Verify ice maker arm in down position. • Verify water is being supplied to unit. • Verify water filter has been replaced within the last 12 months and installed properly. • Verify water filter has been removed if a reverse osmosis filtration system is being utilized. • Verify indicator is not flashing. If flashing, touch MAX ICE and ICE MAKER on the control panel simultaneously. ODOR • Unit should be cleaned before using for the first time. This will clear any odors that may have been trapped during shipping. • Replace air purification cartridge. • Clean unit and shelving thoroughly. • Uncovered food could create odor which may require cleaning. • Remove and clean drain pan located behind kickplate, and reinstall. Blue or green ice. • Possible copper supply line corrosion. Contact plumber to clean or replace. Black flecks in cubes. • Stop use and contact Sub-Zero factory certified service. Bad taste. • Defrost freezer and clean with soap and water. • Place coffee grounds or charcoal briquettes in freezer to absorb odor. Hollow cubes. • Clean condenser. Contact Sub-Zero factory certified service if unresolved. subzero.com | 17