Sub-Zero IT-30CIID Integrated Use & Care Guide - Page 16

TROUBLESHOOTING Troubleshooting UNIT OPERATION No lights or cooling. t Verify power is on. t Verify electrical power to unit and home circuit breaker is on. No lights in refrigerator or freezer. t Door/drawer may have been left ajar which has disabled lights to eliminate excess heat. If lights are out, close door/drawer for one hour. If lights are still out, contact Sub-Zero factory certified service. t LED interior lighting must be replaced by Sub-Zero factory certified service. Frost, condensation or ice build up inside unit. t Verify condenser is clean. t Verify door/drawer is closing properly. t Verify door/drawer has not been left ajar. t Verify door/drawer gasket does not have rips or tears. If it does, contact Sub-Zero factory certified service. t If icing is heavy, turn unit off and use a hair dryer to melt ice. Hair dryer should be set on low and kept moving at all times. Once ice has melted, wipe up water with a cloth or paper towel. High temperatures, unit runs excessively or unit giving off too much heat. t Verify condenser is clean. t Verify door/drawer is closing properly. t Verify door/drawer has not been left ajar. t Increased ambient temperatures may cause compres- sors to run longer. t If temperature display shows 38° and 0°, but is not cooling, unit may be in showroom mode. Contact Sub-Zero Customer Care at 800-222-7820. No water from dispenser. t Wait one hour, then try dispenser again. Contact Sub-Zero Customer Care at 800-222-7820 if unresolved. 16 | Sub-Zero Customer Care 800.222.7820