Symantec 20006136 User Guide - Page 33

Service and Support Solutions About Support If you have Norton SystemWorks, Norton 360, Norton Internet Security, or Norton AntiVirus, you can access Support through the product after it is installed. For all other products, to help you find an answer to your query or issue, we have two support options available. Details of each option are explained in the relevant section. 1 Self Help 1 Contact Support w Support offerings may vary based on the language or product. Self Help The Symantec Web site contains answers to the most common customer questions. From our Web site you can: 1 Find help with your subscription, download, product activation, or other nontechnical issues. 1 Search our knowledge base for help with technical issues, such as installing, configuring, or troubleshooting errors with your Symantec product. 1 Find information about the latest virus threats and removal tools.