Symantec 20044017 User Guide - Page 31

Service and Support Solutions 31 Support policy Email Phone Submit your question on our Web site and receive a response by email. Email support has a slower response time when compared to chat or phone. Email support is free. Speak to a support representative in real time. To contact a support representative, please visit the Symantec support Web site at the following URL: www.symantec.com/globalsupport The online support option is displayed first, followed by the contact options where you can select the type of support you prefer. Support policy When Symantec announces that a product will no longer be marketed or sold, telephone support is discontinued six months after the termination announcement. Technical information on these products may still be available through the support Web site at the following address: www.symantec.com/globalsupport Symantec reserves the right to change its support policies at any time without notice. You can view the latest version of the support policy at the following URL: www.symantec.com/supportpolicy