TP-Link TD-W8961N TD-W8961N V1 User Guide 1910010964 - Page 78

TD-W8961N 300Mbps Wireless N ADSL2+ Modem Router User Guide Appendix C: Technical Support Technical Support  For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq  To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download  For all other technical support, please contact us by using the following details: Global Singapore Tel: +86 755 2650 4400 Tel: +65 6284 0493 Fee: Depending on rate of different carriers, IDD. Fee: Depending on rate of different carriers. E-mail: [email protected] E-mail: [email protected] Service time: 24hrs, 7 days a week Service time: 24hrs, 7 days a week USA/Canada UK Toll Free: +1 866 225 8139 Tel: +44 (0) 845 147 0017 E-mail: [email protected](USA) Fee: Landline: 1p-10.5p/min, depending on the [email protected](Canada) time of day. Mobile: 15p-40p/min, depending on Service time: 24hrs, 7 days a week your mobile network. Turkey Tel: 0850 7244 488 (Turkish Service) E-mail: [email protected] Service time: 24hrs, 7 days a week Fee: Depending on rate of different carriers. Italy E-mail: [email protected] Tel: +39 023 051 9020 Service time: 09:00 to 21:00, 7 days a week Fee: Depending on rate of different carriers. Ukraine Tel: 0800 505 508 Fee: Free for Landline; Mobile: Depending on E-mail: [email protected] Service time: Monday to Friday, 09:00 to 13:00; 14:00 to 18:00 rate of different carriers Malaysia E-mail: [email protected] Toll Free: 1300 88 875 465 Service time: Monday to Friday, 10:00 to 22:00 Email: [email protected] Brazil Service time: 24hrs, 7 days a week Toll Free: 0800 608 9799 (Portuguese Service) Poland E-mail: [email protected] Tel: +48 (0) 801 080 618 Service time: Monday to Friday, 09:00 to 20:00; +48 223 606 363 (if calls from mobile phone) Saturday, 09:00 to 15:00 Fee: Depending on rate of different carriers. Indonesia Tel: (+62) 021 6386 1936 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or GMT+2 (DST) E-mail: [email protected] France Service time: Sunday to Friday, 09:00 to 12:00, Tel: 0820 800 860 (French service) 13:00 to 18:00 *Except public holidays Fee: 0.118 EUR/min from France Australia/New Zealand Email: [email protected] Tel: NZ 0800 87 5465 (Toll Free) Service time: Monday to Friday, 09:00 to 18:00 AU 1300 87 5465 (Depending on 1300 policy.) *Except French Bank holidays E-mail: [email protected] (Australia) Switzerland [email protected] (New Zealand) Tel: +41 (0) 848 800 998 (German Service) Service time: 24hrs, 7 days a week Fee: 4-8 Rp/min, depending on rate of different Germany/Austria Tel: +49 1805 875 465 (German Service) +49 1805 TPLINK +43 820 820 360 time. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+1 or GMT+2 (DST) Fee: Landline from Germany: 0.14EUR/min. Russian Federation Landline from Austria: 0.20EUR/min. Tel: 8 (499) 754 5560 (Moscow NO.) E-mail: [email protected] 8 (800) 250 5560 (Toll-free within RF) Service time: Monday to Friday, 09:00 to 12:30 E-mail: [email protected] and 13:30 to 18:00. GMT+1 or GMT+2 (DST in Service time: From 09:00 to 21:00 (Moscow Germany) *Except bank holidays in Hesse time)*Except weekends and holidays in RF 70