TRENDnet TV-IP345PI Users Guide - Page 38

to con the camera. What should I do?

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TRENDnet User's Guide 2. The autorun program is unable to detect my camera. What should I do? a. Verify that you have followed all the steps in Section 2: Hardware Installation. b. Disable any software firewall programs such as ZoneAlarm or Norton Internet Security. If you are using Windows 8, 7, Vista or XP, disable the built in firewall. c. Reset the IP Camera d. Run the Autorun program from the CD‐ROM again. 3. I do not have a DHCP server or DHCP is disabled on my network and I am unable to configure the camera. What should I do? a. Go to the TCP/IP settings on your computer and assign a static IP address on your computer's network adapter in the subnet of 192.168.10.x. Since the default IP address of the camera is 192.168.10.30, do not assign a static IP address of 192.168.10.30 on your computer's network adapter. b. Open Internet Explorer and enter http://192.168.10.30 into the address bar. 4. I forgot my password. What should I do? Please follow the steps below to reset to factory default setting a. Remove the power and network cable TV‐IP345PI b. Take the included Reset Wire Cable, plug one side of the wire into "Default" and the other side into "GND" on the terminal block as shown below. c. Connect power to the camera again. It takes around 30 seconds to boot the camera. d. Remove the wire and plug in the network cable after the camera finishes booting. e. Run the Install Camera wizard from the CD‐ROM to login to the camera. © Copyright 2016 TRENDnet. All Rights Reserved. 36

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© Copyright 2016 TRENDnet. All Rights Reserved.
36
TRENDnet User’s Guide
TV
‐
IP345PI
2.
The autorun program is unable to detect my camera. What should I do?
a.
Verify that you have followed all the steps in Section 2: Hardware
Installation.
b.
Disable any software firewall programs such as ZoneAlarm or Norton
Internet Security. If you are using Windows 8, 7, Vista or XP, disable the
built in firewall.
c.
Reset the IP Camera
d.
Run the Autorun program from the CD
‐
ROM again.
3.
I do not have a DHCP server or DHCP is disabled on my network and I am unable
to configure the camera. What should I do?
a.
Go to the TCP/IP settings on your computer and assign a static IP address
on your computer’s network adapter in the subnet of 192.168.10.x. Since
the default IP address of the camera is 192.168.10.30, do not assign a
static IP address of 192.168.10.30 on your computer’s network adapter.
b.
Open Internet Explorer and enter
into the address
bar.
4.
I forgot my password. What should I do?
Please follow the steps below to reset to factory default setting
a.
Remove the power and network cable
b.
Take the included Reset Wire Cable, plug one side of the wire into "Default"
and the other side into "GND" on the terminal block as shown below.
c.
Connect power to the camera again. It takes around 30 seconds to boot the
camera.
d.
Remove the wire and plug in the network cable after the camera finishes
booting.
e.
Run the Install Camera wizard from the CD
‐
ROM to login to the camera.