Home » Thermador Manuals » Cooktops » Thermador CIT304YB » Manual Viewer

Thermador CIT304YB Instructions for Use - Page 17

Troubleshooting

Add to My Manuals
Save this manual to your list of manuals

Page 17 highlights

Troubleshooting en-us Troubleshooting 8 Troubleshooting Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminating issues before contacting Customer Service. This may avoid unnecessary repair costs. WARNING Improper repairs are dangerous. ▶ Only authorized service providers should repair the appliance. ▶ If the appliance has an issue, call Customer Support. WARNING Improper repairs are dangerous. ▶ Repairs to the appliance should only be performed by authorized service providers. ▶ Only original spare parts may be used to repair the appliance. Issue Cause and troubleshooting None The power supply has been disconnected. ▶ Check whether the lighting in your kitchen or other appliances in the room are working. The appliance has not been connected as shown in the circuit diagram. 1. Disconnect the appliance from the power supply. 2. Make sure the appliance has been connected as shown in the circuit diagram. There is an electronics fault ▶ If the fault cannot be eliminated, call Customer Service. All displays flash Controls are wet or objects are lying on top of them. ▶ Dry the controls or remove the object. is flashing in the cooking zone displays. There is an electronics fault ▶ Briefly cover the control panel with your hand to acknowledge the fault. The electronics have overheated. The corresponding cooking zone has been switched off. 1. Wait until the electronics have cooled down sufficiently. 2. Touch any control element. a When error message disappears, the electronics have cooled down sufficiently. You can continue to cook. The electronics have overheated. All cooking zones have switched off. 1. Wait until the electronics have cooled down sufficiently. 2. Touch any control element. a When error message disappears, the electronics have cooled down sufficiently. You can continue to cook. and the power level flash alter- There is hot cookware near the control panel. The electronics are at risk of over- nately. A signal tone sounds. heating. ▶ Remove the cookware from the control panel. a You can continue to cook. and audible signal There is hot cookware near the control panel. The cooking zone has switched off to protect the electronics. 1. Remove the cookware from the control panel. 2. Wait a few seconds. 3. Touch any control element. a When error message disappears, the electronics have cooled down sufficiently. You can continue to cook. / The cooking zone has overheated. It has switched off to protect the work surface. 1. Wait until the electronics have cooled down sufficiently. 2. Switch the cooking zone back on. a You can continue to cook. + / heating and cooking zones not The cooking zone has been operating continuously for an extended period of time without interaction. The automatic time limitation has been triggered. ▶ Touch any control element. a You can set the cooking zone and continue to cook. / The supply voltage is incorrect. It is outside the normal operating range. ▶ Contact your electrical utility provider. 17

Section	Page
	1
en-us	2
Table of contents	2
1 IMPORTANT SAFETY INSTRUCTIONS	3
1.1 Safety definitions	3
1.2 General information	3
1.3 Intended use	3
1.4 Restriction on user group	3
1.5 Safe use	3
1.6 Child safety	6
1.7 Electromagnetic interference	6
1.8 Proper installation and maintenance	6
1.9 State of California Proposition 65 Warnings	7
2 Preventing material damage	8
2.1 Overview of the most common types of damage	8
3 Environmental protection and energy-saving	8
3.1 Disposal of packaging	8
3.2 Saving energy	8
4 Induction cooking	8
4.1 Advantages of induction cooking	8
4.2 Cookware	9
4.2.1 Unsuitable cookware	9
4.2.2 Composition of the cookware base	9
4.2.3 No cookware/cookware of an unsuitable size	9
4.2.4 Empty cookware or cookware with a thin base	9
4.2.5 Cookware detection	9
5 Familiarizing yourself with your appliance	9
5.1 Control panel	9
5.1.1 Touch keys	10
5.1.2 Displays	10
5.2 Residual heat indicator	10
5.3 Cooking zones	10
6 Operation	10
6.1 Turning the cooktop on	10
6.2 Turning the cooktop off	10
6.3 Cooking zone settings	11
6.3.1 Setting the power level	11
6.3.2 Changing the power level	11
6.3.3 Turning the cooking zone off	11
6.4 Recommended cooking settings	11
6.4.1 Cooking charts	11
6.5 Kitchen timer	12
6.5.1 Setting the Kitchen timer	12
6.5.2 Changing or canceling the kitchen timer	12
6.6 PowerBoost®	12
6.6.1 Restrictions for using the PowerBoost® function	12
6.6.2 Activating PowerBoost®	12
6.6.3 Deactivating PowerBoost®	12
6.7 Panel lock	13
6.7.1 Activating the panel lock	13
6.7.2 Deactivating the panel lock	13
6.7.3 Automatic panel lock	13
6.8 Wipe protection	13
6.8.1 Activating wipe protection	13
6.8.2 Deactivating wipe protection	13
6.9 Basic settings	13
6.9.1 Basic settings overview	13
6.9.2 Changing the basic settings	13
6.10 PowerManager function	14
7 Cleaning and maintenance	14
7.1 Cleaning agents	14
7.2 Cleaning the glass ceramic cooktop	14
7.3 Cleaning recommendations	15
7.4 Maintenance	16
8 Troubleshooting	17
8.1 Additional information	18
8.2 Testing cookware suitability	18
8.2.1 Possible Results for Cookware Suitability Test	18
9 FAQs	19
9.1 Using the appliance	19
9.2 Noises	19
9.3 Items of cookware	19
9.4 Cleaning	20
10 Disposal	20
10.1 Disposal of your old appliance	20
11 Customer service	20
11.1 Model number (E-Nr.) and production number (FD)	20
11.2 Rating plate location	20
12 STATEMENT OF LIMITED PRODUCT WARRANTY	20
12.1 What this warranty covers & Who it applies to	20
12.2 How long the warranty lasts	21
12.3 Repair/replace as your exclusive remedy	21
12.4 Out of warranty product	21
12.5 Warranty exclusions	21
12.6 Obtaining warranty service	22
fr-ca	23
Table des matières	23
1 IMPORTANTES CONSIGNES DE SÉCURITÉ	24
1.1 Définitions des termes de sécurité	24
1.2 Indications générales	24
1.3 Utilisation prévue	24
1.4 Restriction sur le groupe d'utilisateurs	24
1.5 Utilisation sécuritaire	24
1.6 Sécurité des enfants	28
1.7 Interférence électromagnétique	28
1.8 Installation et entretien appropriés	28
1.9 Mises en garde conformément à la proposition 65 de l'État de Californie	29
2 Prévenir les dommages matériels	30
2.1 Vue d'ensemble des types de dommages les plus courants	30
3 Protection de l'environnement et économies	30
3.1 Mise au rebut de l’emballage	30
3.2 Économiser de l’énergie	30
4 Cuisson par induction	31
4.1 Avantages de la cuisson par induction	31
4.2 Récipients	31
4.2.1 Récipients inappropriés	31
4.2.2 Propriétés du fond du récipient	31
4.2.3 Absence de récipient ou taille inadaptée	31
4.2.4 Récipients vides ou à fond mince	31
4.2.5 Détection du récipient	32
5 Description de l'appareil	32
5.1 Panneau de commande	32
5.1.1 Touches tactiles	32
5.1.2 Écrans	32
5.2 Témoin de chaleur résiduelle	32
5.3 Zones de cuisson	33
6 Fonctionnement	33
6.1 Mise en marche de la table de cuisson	33
6.2 Mise à l'arrêt de la table de cuisson	33
6.3 Paramètres de la zone de cuisson	33
6.3.1 Réglage du niveau de puissance	33
6.3.2 Modification du niveau de puissance	33
6.3.3 Éteindre la zone de cuisson	34
6.4 Paramètres de cuisson recommandés	34
6.4.1 Tableaux de cuisson	34
6.5 Kitchen timer	34
6.5.1 Réglage du Kitchen timer	35
6.5.2 Changer ou annuler la minuterie de cuisine	35
6.6 PowerBoost®	35
6.6.1 Restrictions d'utilisation de la fonction PowerBoost®	35
6.6.2 Activation de PowerBoost®	35
6.6.3 Désactivation de PowerBoost®	35
6.7 Verrouillage du panneau	35
6.7.1 Activation du panneau de verrouillage	35
6.7.2 Désactivation du panneau de verrouillage	35
6.7.3 Verrouillage automatique du panneau	35
6.8 Protection essuyageProtection essuyage	35
6.8.1 Activer la protection contre les lingettes	35
6.8.2 Désactiver la protection contre les lingettes	35
6.9 Réglages de base	36
6.9.1 Présentation des paramètres de base	36
6.9.2 Modification des réglages de base	36
6.10 Fonction PowerManager	37
7 Nettoyage et entretien	37
7.1 Produits de nettoyage	37
7.2 Nettoyage de la table de cuisson vitrocéramique	37
7.3 Recommandations en matière de nettoyage	37
7.4 Entretien	39
8 Dépannage	40
8.1 Renseignements supplémentaires	41
8.2 Test de l'adéquation des ustensiles de cuisine	41
8.2.1 Résultats possibles du test d'aptitude des ustensiles de cuisine	41
9 FAQ	42
9.1 Utilisation de l’appareil	42
9.2 Bruits	42
9.3 Ustensile de cuisine	42
9.4 Nettoyage	43
10 Élimination	43
10.1 Éliminer un appareil usagé	43
11 Service à la clientèle	43
11.1 Numéro de modèle (E-Nr.) et numéro de fabrication (FD)	43
11.2 Emplacement de la plaque signalétique	43
12 ÉNONCÉ DE LA GARANTIE LIMITÉE DU PRODUIT	43
12.1 Couverture de la garantie limitée	43
12.2 Durée de la garantie	44
12.3 Réparation ou remplacement : votre recours exclusif	44
12.4 Produit hors garantie	44
12.5 Exclusions de garantie	44

Match case Limit results 1 per page

Troubleshooting

en-us

8 Troubleshooting

You can eliminate minor issues on your appliance your-

self. Please read the information on eliminating issues be-

fore contacting Customer Service. This may avoid unnec-

essary repair costs.

WARNING

Improper repairs are dangerous.

▶

Only authorized service providers should repair the ap-

pliance.

▶

If the appliance has an issue, call Customer Support.

WARNING

Improper repairs are dangerous.

▶

Repairs to the appliance should only be performed by

authorized service providers.

▶

Only original spare parts may be used to repair the ap-

pliance.

Issue

Cause and troubleshooting

None

The power supply has been disconnected.

▶

Check whether the lighting in your kitchen or other appliances in the room are

working.

The appliance has not been connected as shown in the circuit diagram.

Disconnect the appliance from the power supply.

Make sure the appliance has been connected as shown in the circuit diagram.

There is an electronics fault

▶

If the fault cannot be eliminated, call Customer Service.

All displays flash

Controls are wet or objects are lying on top of them.

▶

Dry the controls or remove the object.

is flashing in the cooking zone

displays.

There is an electronics fault

▶

Briefly cover the control panel with your hand to acknowledge the fault.

The electronics have overheated. The corresponding cooking zone has been

switched off.

Wait until the electronics have cooled down sufficiently.

Touch any control element.

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

The electronics have overheated. All cooking zones have switched off.

Wait until the electronics have cooled down sufficiently.

Touch any control element.

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

and the power level flash alter-

nately. A signal tone sounds.

There is hot cookware near the control panel. The electronics are at risk of over-

heating.

▶

Remove the cookware from the control panel.

You can continue to cook.

and audible signal

There is hot cookware near the control panel. The cooking zone has switched off to

protect the electronics.

Remove the cookware from the control panel.

Wait a few seconds.

Touch any control element.

When error message disappears, the electronics have cooled down sufficiently.

You can continue to cook.

The cooking zone has overheated. It has switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently.

Switch the cooking zone back on.

You can continue to cook.

and cooking zones not

heating

The cooking zone has been operating continuously for an extended period of time

without interaction. The automatic time limitation has been triggered.

▶

Touch any control element.

You can set the cooking zone and continue to cook.

The supply voltage is incorrect. It is outside the normal operating range.

▶

Contact your electrical utility provider.