Thermador UCVP36XS Instructions for Use - Page 11

TROUBLESHOOTING You can often easily eliminate problems that may occur on your own. Before calling customer service, take into account the following information. WARNING RISK OF ELECTRIC SHOCK Improper repairs are dangerous. Only an authorized servicer may perform repairs and may replace damaged wiring. Unplug the appliance or switch power off at the service panel if the appliance needs servicing. Call an authorized servicer. Toubleshooting Tips: • If the downdraft stops working, check the power cord and the connections to the electrical boxes, a connection may have come loose. • If the downdraft unit stops working or the unit malfunctions, unplug the unit, wait 30 seconds, and plug it back in to reset. • If gas burners click or go out on low when the downdraft is operating, check that the blower and ductwork below are properly sealed. • If the front cover rattles, slide it left or right. The tolerance is to allow for heating and simple removal. • If an obstruction is placed into the unit, the safety mechanism will activate. Remove the obstruction and the unit should reset. If not, lift up on the unit and release. Page 11