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Toshiba A75 S2762 Toshiba Online Users Guide for Satellite A70/A75 - Page 170

Contacting Toshiba, Information about what you were doing when

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170 If Something Goes Wrong If you need further assistance Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. You can access Toshiba on the Internet using any Internet browser by typing support.toshiba.com Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows operating system and all other preloaded software on your choice of media. ❖ Name and version of the program involved in the problem along with its installation media. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273

Section	Page
Satellite® A70/75 Series User’s Guide	1
Contents	28
Introduction	35
This guide	36
Safety icons	37
Other icons used	38
Other documentation	38
Service options	39
Chapter 1: Getting Started	40
Selecting a place to work	40
Creating a computer-friendly environment	40
Keeping yourself comfortable	41
Other precautions	45
Important information on your computer’s cooling fan	47
Setting up your computer	47
Setting up your software	48
Registering your computer with Toshiba	49
Adding external devices	49
Connecting to a power source	50
Charging the main battery	52
Using the computer for the first time	53
Opening the display panel	53
Your computer’s features and specifications	54
Turning on the power	55
Using the TouchPad™	55
Control buttons	56
Disabling or enabling the TouchPad	56
Installing additional memory (optional)	57
Removing a memory module	61
Using an external keyboard	62
Connecting a mouse	62
Connecting a printer	62
Setting up a printer	64
Using external display devices	67
Directing the display output when you turn on the computer	67
Adjusting the quality of the external display	68
Turning off the computer	69
Closing the display panel	70
Caring for your computer	70
Cleaning the computer	70
Moving the computer	71
Using a computer lock	71
Chapter 2: Learning the Basics	73
Computing tips	73
Using the keyboard	75
Character keys	75
Ctrl, Fn, and Alt keys	76
Function keys	76
Windows® special keys	76
Overlay keys	77
Starting a program	79
Starting a program from the Start menu	79
Starting a program from Windows ® Explorer	80
Starting a program from the Run dialog box	81
Saving your work	82
Printing your work	84
Backing up your files	85
Restoring your work	85
Using the DVD-ROM or multi-function drive	86
Drive components and control buttons	87
DVD-ROM or multi-function drive components	87
CD/DVD control and Music CD buttons	88
Inserting a disc	89
Playing an audio CD	91
Playing CDs using Auto-Run	93
Creating a CD	93
Viewing the contents of a CD or DVD	94
Removing a disc with the computer on	94
Removing a disc with the computer off	95
Caring for CD and DVD discs	95
Powering down the computer	96
Using Turn Off or Shut down	97
Hibernation command	98
Stand By command	99
Turning off more quickly	99
Starting again after Turn Off	100
Using Hibernation	101
Starting again from Hibernation mode	102
Using Stand by	103
Going into Stand by mode more quickly	103
Starting again from Stand by	104
Toshiba’s online resources	104
Chapter 3: Mobile Computing	105
Toshiba’s energy-saver design	105
Running the computer on battery power	105
Battery Notice	106
Power management	106
Using additional batteries	107
Charging the batteries	107
Charging the main battery	108
Charging the RTC battery	109
Monitoring battery power	110
Determining remaining battery power	110
Conserving battery power	111
What to do when the battery runs low	112
Setting battery alarms	113
Changing the main battery	114
Removing the battery from the computer	114
Taking care of your battery	116
Safety precautions	116
Maximizing battery life	117
Disposing of used batteries safely	118
Traveling tips	119
Chapter 4: Exploring Your Options	120
Exploring the desktop	120
Finding your way around the desktop	121
Setting up for communications	123
Connecting the modem to a telephone line	125
Connecting your computer to a network	127
An overview of using the Internet	129
The Internet	129
The World Wide Web	129
Internet Service Providers	130
Connecting to the Internet	130
Surfing the Internet	131
Internet features	131
Uploading and downloading files from the Internet	132
Exploring video features	132
Changing the display properties setting	133
Display settings hot key	133
Exploring audio features	134
Recording sounds	134
Using a microphone	134
Adjusting recording settings	135
Using external speakers or headphones	136
Using the i.LINK® port	137
Using PC Cards	137
PC Card supporting software	138
Inserting PC Cards	138
Removing PC Cards	139
Hot swapping	140
Using the Media Card Reader	141
Inserting a Card in the Media Card Reader	141
Removing a Card from the Media Card Reader	142
Chapter 5: If Something Goes Wrong	143
Problems when you turn on the computer	146
The Windows® operating system is not working	147
Using Startup options to fix problems	147
Internet problems	148
The Windows® XP operating system can help you	149
Resolving a hardware conflict	149
A plan of action	150
Resolving hardware conflicts on your own	150
Fixing a problem with Device Manager	152
Memory module problems	154
Power and the batteries	154
Keyboard problems	156
Display problems	156
Disk drive problems	159
DVD-ROM or multi-function drive problems	160
Sound system problems	162
PC Card problems	162
Printer problems	166
Modem problems	167
Develop good computing habits	168
If you need further assistance	169
Before you call	169
Contacting Toshiba	170
Other Toshiba Internet Web sites	171
Toshiba’s worldwide offices	171
Appendix A: Hot Keys	173
Instant password security	173
Without a password	173
With a password	173
Maintaining security when the battery is not fully charged	174
Sound	175
Power usage mode	175
Stand by mode	176
Hibernation mode	177
Display modes	178
Enabling a wireless device	179
Disabling or enabling the TouchPad	179
Keyboard hot keys	179
Appendix B: Power Cable Connectors	180
Appendix C: Using ConfigFree™ with your Toshiba Computer	181
Getting Started	182
Starting ConfigFree	182
ConfigFree Utilities	183
Connectivity Doctor	183
Search for Wireless Devices	186
Profile Settings	188
Quick Connect	190
Using the Automatic Switch	193
Semi-Automatic Switch Feature	194
Glossary	195