Toshiba Portege X20W-D PRT13U-04H004 Portege X20W-D Series Users Guide English - Page 103

Wireless LAN, Bluetooth®, Face recognition sensor, TOSHIBA support, Before you call

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Page 103 highlights

Wireless LAN Problem Cannot access Wireless LAN Procedure Make sure that the wireless communication function of the computer is on. If problems persist, contact your LAN administrator. Bluetooth® Problem Cannot access Bluetooth® device Procedure Check to ensure that the wireless communication function of the computer is on. Check to ensure that the Bluetooth® Manager application is running on the computer and that power to the external Bluetooth® device is turned on. Check to ensure that no optional Bluetooth® Adaptor is installed in the computer. The built-in Bluetooth® hardware cannot operate simultaneously with another Bluetooth® controller. If you are still unable to resolve the problem, contact TOSHIBA Support. Face recognition sensor Problem Cannot sign in to Windows by Face recognition. Procedure Sign in to Windows by PIN, etc. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: User's Manual 6-15

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Wireless LAN
Problem
Procedure
Cannot access
Wireless LAN
Make sure that the wireless communication
function of the computer is on.
If problems persist, contact your LAN
administrator.
Bluetooth
®
Problem
Procedure
Cannot access
Bluetooth
®
device
Check to ensure that the wireless communication
function of the computer is on.
Check to ensure that the Bluetooth
®
Manager
application is running on the computer and that
power to the external Bluetooth
®
device is turned
on.
Check to ensure that no optional Bluetooth
®
Adaptor is installed in the computer. The built-in
Bluetooth
®
hardware cannot operate
simultaneously with another Bluetooth
®
controller.
If you are still unable to resolve the problem,
contact TOSHIBA Support.
Face recognition sensor
Problem
Procedure
Cannot sign in to
Windows by Face
recognition.
Sign in to Windows by PIN, etc.
TOSHIBA support
If you require any additional help using your computer or if you are having
problems operating the computer, you might need to contact TOSHIBA for
additional technical assistance.
Before you call
Some problems you experience might be related to software or the
operating system so it is important that you investigate other sources of
assistance first. Before contacting TOSHIBA, try the following:
User's Manual
6-15