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USB Sleep and Charge, TOSHIBA Recovery Media Creator

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Index 187 tips for computing 65 Toast notifications 68, 90 Toshiba online resources 72 registering computer Toshiba Web site 44 worldwide offices 159 TOSHIBA Application Installer 114 Toshiba Dual Pointing Device 55 TOSHIBA Function Keys functions 161 TOSHIBA Recovery Media Creator 113 touch screen navigation 69 touchpad troubleshooting 131 using 55 traveling tips 84 troubleshoot Internet connection, verify hardware 147 troubleshoot Internet connection, verify network status 146 troubleshoot Internet connection, verify TCP/IP 148 troubleshooting 134 AC power light is blinking 123 battery light is blinking 123 bookmarked site not found 126 computer will not start 122 contacting Toshiba 158 corrupted/damaged data files 137 data/entire system backup 155 display error message 135 display problems screen is blank 134 error message, warning resume failure 122 Error-checking 135 external display problems 135 external monitor 134 good computing habits 152 hard disk drive is slow 136 installing hardware/software 155 keyboard 128 missing files/trouble accessing a drive 135 power and batteries 127 printer 143 restore points 153 screen does not look correct/ flickers 134 slow Internet connection 126 sound 139 touchpad 131 trouble running programs 137 URL address not found 126 USB Sleep and Charge cannot use 157 USB Wakeup function does not work 157 Web Camera 137 Windows operating system not working 124 wireless networking 144 troubleshooting keyboard clean the keyboard 130 latest keyboard driver 130 power cycle 128 system restore 130 uninstall/reinstall driver 129 troubleshooting network adapter uninstall/reinstall driver 147 troubleshooting sound check and set default speakers 140 latest sound driver 142 system restore 142 uninstall/reinstall driver 141

Section	Page
Portégé® Z30-C Series User’s Guide	1
Contents	19
Introduction	26
This guide	28
Safety icons	29
Other icons used	29
Your computer’s features and specifications	30
Documentation	30
Service options	30
Chapter 1: Getting Started	31
Selecting a place to work	31
Setting up a work environment	31
Keeping yourself comfortable	32
Computer user comfort recommendations	32
Good Working Posture	32
Using the notebook with an external keyboard, mouse or monitor	33
Typing style	34
Taking breaks and varying tasks	35
Mobile computing tips	35
Transporting the notebook	35
Seeking additional help	36
Check list	36
Precautions	37
Important information on your computer’s cooling fan	39
Setting up your computer	39
Adding memory	40
Connecting to a power source	40
Charging the main battery	42
Using the computer for the first time	42
Initial setup	42
Using the Start menu	43
Registering your computer with Toshiba	44
To Shut down your computer	44
To Restart your computer	45
To place your computer in Sleep mode	45
Adding optional external devices	46
Recovering the Internal Storage Drive	46
Creating a recovery drive using Toshiba Recovery Media Creator	47
Restoring from recovery media created by Toshiba Recovery Media Creator	50
Recovering from the Internal Storage Drive	51
Reset your PC	52
Installing drivers and applications	54
Using the TOSHIBA Dual Pointing Device	55
Using the touchpad	55
Adjusting touchpad settings	58
Disabling or enabling the touchpad	59
Connecting an external device	59
Using external display devices	60
Selecting video cables	60
Connecting an HDMI-compatible television or display device	60
Connecting an external monitor or projector	61
Directing the display output when you turn on the computer	61
Adjusting the quality of the external display	62
Customizing your computer’s settings	62
Caring for your computer	63
Cleaning the computer	63
Moving the computer	63
Using a computer lock	64
Chapter 2: Learning the Basics	65
Computing tips	65
Using the keyboard	67
Function keys	67
Special Windows keys	67
Overlay keys	68
Backlit keyboard	69
Touch screen	69
Touch screen navigation	69
Mouse properties	70
Starting an app	71
Saving your work	72
Backing up your work	72
Toshiba’s online resources	72
Chapter 3: Mobile Computing	73
Toshiba’s energy-saver design	73
Running the computer on battery power	73
Battery Notice	74
Power management	75
Charging batteries	75
Charging the RTC battery	76
Monitoring battery power	77
Determining remaining battery power	78
What to do when the main battery runs low	79
Setting battery notifications	79
Conserving battery power	80
Power Plans	81
Using the eco power plan	82
Changing the main battery	83
Taking care of your battery	83
Safety precautions	83
Maintaining your battery	84
Disposing of your computer	84
Traveling tips	84
Chapter 4: Exploring Your Computer’s Features	86
Exploring the desktop	86
Finding your way around the desktop	87
Windows Store	91
Setting up for communications	91
Connecting your computer to a network	93
Exploring audio features	93
Recording sounds	93
Using external speakers or headphones	94
Using the Web Camera	95
Using the Smart Card Slot	96
Using the Memory card reader	96
Inserting memory media	97
Removing memory media	97
Using the Expansion port	98
Chapter 5: Utilities	100
eco Utility	101
Password Utility	102
Using a supervisor password	102
Using a user password	104
Deleting a user password	106
System Settings	107
Sleep Utilities	109
USB Sleep and Charge	109
Enabling/Disabling USB Sleep and Charge	111
Power supply mode settings	111
TOSHIBA Recovery Media Creator	113
Service Station	113
TOSHIBA Application Installer	114
PC Health Monitor	115
Display Utility	116
Fingerprint Authentication Utility	117
Fingerprint utility limitations	117
Using the Fingerprint Authentication Utility	117
Fingerprint Logon	118
Care and maintenance of your fingerprint reader	118
Fingerprint reader limitations	120
Chapter 6: If Something Goes Wrong	121
Problems that are easy to fix	121
Problems when you turn on the computer	122
The Windows operating system is not working	124
Using Startup options to fix problems	124
Internet problems	126
Power and the batteries	127
Keyboard help	128
Perform a complete power cycle	128
Uninstall the keyboard driver	129
Download the latest keyboard driver	130
Perform a system restore	130
Clean the keyboard	130
Touchpad help	131
Disable then enable the touchpad	131
Install an external mouse	131
Perform a complete power cycle	131
Uninstall the touchpad driver	132
Download the latest touchpad driver	133
Perform a system restore	133
Adjust the touchpad properties	133
Display problems	134
Disk or storage drive problems	135
Error-checking	135
Web Camera help	137
Testing your internal Web Camera	137
Uninstall the Web Camera driver	137
Perform a system restore	138
Check for problems with third party applications	139
System Recovery	139
Sound help	139
Use the Sound troubleshooter	139
Check and set default speakers	140
Uninstall the audio driver	141
Download the latest sound driver	142
Perform a system restore	142
Printer problems	143
Wireless networking problems	144
Connecting to the Internet	145
Using a wireless connection	146
Troubleshooting an Internet connection – Verify network status	146
Troubleshooting an Internet connection – Verify hardware	147
Uninstall the network adapter driver	147
Troubleshooting an Internet connection – How to verify TCP/IP	148
Downloading drivers and updates	150
Using Toshiba Service Station	150
Manually download and install drivers and updates	150
How to determine the correct drivers to download	151
Develop good computing habits	152
Data and system configuration backup in the Windows operating system	153
Additional help	158
If you need further assistance	158
Contacting Toshiba	158
Other Toshiba Internet Web sites	159
Toshiba’s worldwide offices	159
Appendix A: TOSHIBA Function Keys	161
Functions	161
Volume Mute	162
Lock (Instant security)	162
Power plan	162
Sleep mode	162
Hibernation mode	163
Output (Display switch)	163
Display brightness	164
Disabling or enabling wireless devices	164
Disabling or enabling the touchpad	164
Disabling or enabling the cursor control overlay	165
Disabling or enabling the numeric overlay	165
Disabling or enabling the scroll lock	165
Keyboard backlight	165
Zoom In/Out	165
Volume control	166
Zoom (Display resolution)	166
Cortana	166
Appendix B: Power Cord/Cable Connectors	167
Glossary	168
A	170
B	170
C	172
D	173
E	174
F	175
G	175
H	175
I	176
K	176
L	176
M	177
N	178
O	178
P	178
R	179
S	180
T	181
U	181
W	181

Match case Limit results 1 per page

187

Index

tips

for computing 65

Toast notifications 68, 90

Toshiba

online resources 72

registering computer

Toshiba Web site 44

worldwide offices 159

TOSHIBA Application Installer 114

Toshiba Dual Pointing Device 55

TOSHIBA Function Keys

functions 161

TOSHIBA Recovery Media Creator

113

touch screen navigation 69

touchpad

troubleshooting 131

using 55

traveling tips 84

troubleshoot Internet connection,

verify hardware 147

troubleshoot Internet connection,

verify network status 146

troubleshoot Internet connection,

verify TCP/IP 148

troubleshooting 134

AC power light is blinking 123

battery light is blinking 123

bookmarked site not found

126

computer will not start 122

contacting Toshiba 158

corrupted/damaged data files

137

data/entire system backup

155

display error message 135

display problems

screen is blank 134

error message, warning

resume failure 122

Error-checking 135

external display problems 135

external monitor 134

good computing habits 152

hard disk drive is slow 136

installing hardware/software

155

keyboard 128

missing files/trouble accessing

a drive 135

power and batteries 127

printer 143

restore points 153

screen does not look correct/

flickers 134

slow Internet connection 126

sound 139

touchpad 131

trouble running programs 137

URL address not found 126

USB Sleep and Charge

cannot use 157

USB Wakeup function

does not work 157

Web Camera 137

Windows operating system not

working 124

wireless networking 144

troubleshooting keyboard

clean the keyboard 130

latest keyboard driver 130

power cycle 128

system restore 130

uninstall/reinstall driver 129

troubleshooting network adapter

uninstall/reinstall driver 147

troubleshooting sound

check and set default speakers

140

latest sound driver 142

system restore 142

uninstall/reinstall driver 141