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Toshiba Qosmio X500 PQX33C-03L00N Users Manual Canada; English - Page 181

LCD panel, Solid State drive, Recovery Media Creator, Problem, Procedure, Fn + F5

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Troubleshooting LCD panel Apparent LCD problems may be related to the computer's setup. Problem Procedure No display Press hot keys Fn + F5 to change the display priority, to make sure it is not set for an external monitor. Problems above remain Refer to your software's documentation to unresolved or other determine if the software is causing the difficulty. problems occur Run the diagnostic test. Contact your dealer if the problems continue. Solid State drive Problem Procedure Computer does not boot There may be a problem with your operating from hard disk drive system files. Refer to your operating system documentation. Recovery Media Creator Problem Procedure The Recovery Media You will see this message if you have previously Creator can not be chosen to remove the partition and are trying to launched because there create "Recovery Media". When there is no is no recovery partition. recovery partition, the Recovery Media Creator cannot make Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. Simply follow the instructions in "Restoring the preinstall software from your creating Recovery Media" section in this manual. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact your dealer. 9-8 User's Manual

Section	Page
Copyright	2
Disclaimer	2
Trademarks	3
FCC information	4
FCC notice “Declaration of Conformity Information”	4
FCC conditions	4
Contact	4
EU Conformity Statement	5
VCCI Class B Information	5
Important Safety Information for Computers with TV tuner	5
Modem warning notice	6
Conformity Statement	6
Network Compatibility Statement	6
Japan regulations	7
Pursuant to FCC CFR 47, Part 68:	8
Instructions for IC CS-03 certified equipment	9
Notes for Users in Australia and New Zealand	10
Following information is only for EU-member states:	13
ENERGY STAR® Program	14
Optical disc drive safety instructions	15
Panasonic	15
BD Combo UJ141/BD-R/RE UJ240 with Labelflash™	15
Hitach-LG Data Storage	16
DVD Super Multi GT20N/GT20F with Labelflash™	16
TOSHIBA SAMSUNG STORAGE TECHNOLOGY	17
DVD Super Multi TS-L633C/TS-L633Y	17
Panasonic	18
DVD Super Multi UJ890AD/UJ890ED with Labelflash™	18
International Precautions	19
General Precautions	21
Provide adequate ventilation	21
Creating a computer-friendly environment	21
Stress injury	22
Heat injury	22
Pressure or impact damage	22
ExpressCard overheating	23
Mobile phones	23
Instruction Manual for Safety and Comfort	23
Table of Contents	24
Preface	30
Manual contents	30
Conventions	31
Abbreviations	31
Icons	31
Keys	31
Key operation	32
Display	32
Messages	32
Terminology	32
Chapter 1	33
Introduction	33
Equipment checklist	33
Hardware	33
Software	34
Features	35
Special features	44
TOSHIBA Value Added Package	46
Utilities and Applications	48
Options	51
Chapter 2	52
The Grand Tour	52
Front with the display closed	52
Left side	54
Right side	56
Backside	58
Underside	59
Front with the display open	61
Optical Disc Drive	64
Region codes for BD drive and media	64
Writable discs	64
CDs	64
DVDs	64
BDs	64
BD-R/RE drive	65
BD Combo drive	66
DVD Super Multi drive	67
AC adaptor	68
Remote controller	69
Using the remote controller	72
Installing/Removing batteries	74
Placing the slim size remote controller	76
Chapter 3	77
Getting Started	77
Connecting the AC adaptor	78
Opening the display	80
Turning on the power	81
Windows setup	81
Turning off the power	82
Shut Down mode (Boot mode)	82
Sleep Mode	82
Hibernation Mode	84
Restarting the computer	85
System Recovery Options	85
System Recovery Options	86
Create Optical Recovery Discs	86
Restoring the preinstalled software from the Recovery HDD	87
Restoring the preinstalled software from Recovery Media	88
Chapter 4	89
Operating Basics	89
Using the TouchPad	89
Touch Pad Gesture	90
Using the fingerprint sensor	91
How to swipe the finger	92
Points to note about the fingerprint sensor	93
How to delete the fingerprint data	94
Fingerprint sensor limitations	94
Points to note about the fingerprint utility	95
Set up procedure	95
Windows logon via fingerprint authentication	96
Fingerprint system boot authentication	96
Fingerprint Single Sign-On feature	97
USB Sleep and Charge function	98
Starting the USB Sleep and Charge Utility	99
Using the Web Camera	100
Using the software	101
Using the microphone	102
Using the TOSHIBA Face Recognition	102
Disclaimer	103
How to register the Face Recognition Data	103
How to Delete the Face Recognition Data	104
How to launch the help file	105
Windows Logon via TOSHIBA Face Recognition	105
Using the optical disc drive	105
Loading discs	106
Removing discs	110
Writing CD/DVD/BDs	111
Important message	111
Before writing or rewriting with the BD-R/RE drive	111
Before writing or rewriting with the BD Combo drive	113
Before writing or rewriting with the DVD Super Multi drive	114
When writing or rewriting	117
Disclaimer (DVD Super Multi drive or BD-R/RE drive)	117
Data Verification	118
How to learn more about TOSHIBA Disc Creator	118
Video	118
When using Corel DVD MovieFactory® for TOSHIBA:	118
How to make a Labelflash DVD	118
How to make a DVD-Video	119
How to learn more about Corel MovieFactory	119
Important information for use	119
TOSHIBA DVD Player	121
Using WinDVD BD for TOSHIBA	123
Media care	125
CD/DVD/BD	125
Modem	125
Region selection	126
Properties menu	126
Settings	126
Modem Selection	127
Dialing Properties	127
Connecting	127
Disconnecting	128
Using the FM tuner	128
Wireless communications	129
Wireless LAN	129
Security	130
Bluetooth Stack for Windows by TOSHIBA (depends on the model you purchased)	130
Wireless communication switch	131
Wireless activity LED	131
LAN	131
LAN cable types	131
Connecting LAN cable	132
Disconnecting LAN cable	132
Cleaning the computer	132
Moving the computer	133
Using the Hard Disk Drive (HDD) Protection	133
TOSHIBA HDD Protection Properties	134
Details	135
Chapter 5	136
The Keyboard	136
Typewriter keys	136
F1 ... F12 function keys	137
Soft keys: Fn key combinations	137
Emulating keys on enhanced keyboard	137
Hot keys	138
Fn Sticky key (Depends on the model you purchased)	139
Windows special keys	140
Generating ASCII characters	140
Chapter 6	141
Power and Power-Up Modes	141
Power conditions	141
Power indicators	142
Battery indicator	142
Power indicator	142
Battery types	143
Battery pack	143
Real Time Clock battery	144
Care and use of the battery pack	146
Charging the batteries	146
Monitoring battery capacity	148
Maximizing battery operating time	148
Retaining data with power off	149
Extending battery life	149
Replacing the battery pack	150
Removing the battery pack	150
Installing the battery pack	151
Starting the computer by password	152
Power-up modes	153
Hot keys	153
Panel power off/on	153
System Auto Off	153
Chapter 7	154
HW Setup	154
Accessing HW Setup	154
HW Setup Window	154
Chapter 8	157
Optional Devices	157
ExpressCard	158
Inserting an ExpressCard	158
Removing an ExpressCard	159
SD/SDHC/MMC/MEMORY STICK / MEMORY STICK PRO/xD Memory cards	160
Installing a memory card	161
Removing a memory card	161
Memory card care	162
Memory expansion	163
Installing a memory module	163
Removing a memory module	166
Additional battery pack	167
Additional AC adaptor	167
External monitor	168
HDMI	168
Setting for display video on HDMI	169
Settings for audio on HDMI	169
i.LINK (IEEE1394)	169
Precautions	170
Connecting	170
Disconnecting	170
eSATA (External Serial ATA)	172
Connecting an eSATA device	172
Disconnecting an eSATA device	173
Security lock	173
Chapter 9	174
Troubleshooting	174
Problem solving process	174
Preliminary checklist	175
Analyzing the problem	175
Hardware and system checklist	176
System start-up	176
Self test	177
Power	177
Disposing of PC and PC batteries	179
Real Time Clock	180
Keyboard	180
LCD panel	181
Solid State drive	181
Recovery Media Creator	181
Hard disk drive	182
BD drive	182
Pointing device	183
USB	185
USB Sleep and Charge function	186
Memory expansion	187
Sound system	188
Monitor	188
Modem	188
LAN	189
Wireless LAN	189
Fingerprint sensor	190
ExpressCard	190
Using Windows® XP Mode on your Windows® 7 computer (available on certain models)	191
TOSHIBA support	191
Before you call	191
Where to write	192
Appendix A	193
Specifications	193
Environmental Requirements	193
Built-in Modem	193
Appendix B	195
Display Controller	195
Display controller	195
Appendix C	196
Wireless LAN	196
Card Specifications	196
Radio Characteristics	197
Supported Frequency Sub-bands	198
Wireless IEEE 802.11 Channels Sets (Revision B, G and draft N)	198
Appendix D	199
AC Power Cord and Connectors	199
Certification agencies	199
Appendix E	201
Disclaimers	201
CPU	201
64-Bit Computing	202
Memory (Main System)	202
Battery Life	202
HDD drive capacity	203
LCD	203
Graphics Processor Unit (\	203
Wireless LAN	203
USB Sleep & Charge	203
External HDD Capacity	204
Non-applicable Icons	204
Copy Protection	204
LCD Brightness and Eye Stain	204
TV Tuner	204
Safety Use for TV Tuner	204
Appendix F	205
TOSHIBA PC Health Monitor	205
Starting the TOSHIBA PC Health Monitor	206
Glossary	207