Toshiba Qosmio X775-3DV78 User Guide
Toshiba Qosmio X775-3DV78 Manual
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- Toshiba Qosmio X775-3DV78 | User Guide - Page 1
X770 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site support.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Qosmio X775-3DV78 | User Guide - Page 2
hands after handling. Model: Qosmio® X770 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Qosmio X775-3DV78 | User Guide - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Qosmio X775-3DV78 | User Guide - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at support.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Qosmio X775-3DV78 | User Guide - Page 5
uninterrupted service. If Problems Arise If trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support - Toshiba Qosmio X775-3DV78 | User Guide - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba Qosmio X775-3DV78 | User Guide - Page 7
connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Qosmio X775-3DV78 | User Guide - Page 8
of scientists who continually review and interpret the extensive where the risk of interference to other devices or services is perceived or identified as harmful. If you TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions - Toshiba Qosmio X775-3DV78 | User Guide - Page 9
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Qosmio X775-3DV78 | User Guide - Page 10
/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners - Toshiba Qosmio X775-3DV78 | User Guide - Page 11
assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company - Toshiba Qosmio X775-3DV78 | User Guide - Page 12
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Qosmio X775-3DV78 | User Guide - Page 13
bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03 device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless Devices NOTE - Toshiba Qosmio X775-3DV78 | User Guide - Page 14
is limited, check with your service provider for details on availability and , firmware, and software driver are designed to carefully or be required to assist in providing support to any third parties for such modified level regulatory approval upon receipt and review of test data documenting that - Toshiba Qosmio X775-3DV78 | User Guide - Page 15
and committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are device prior to turning on the equipment. TOSHIBA is not responsible for any radio or - Toshiba Qosmio X775-3DV78 | User Guide - Page 16
user. Regulatory Information The TOSHIBA Wireless WAN Card must be installed and used in strict accordance with the manufacturer's instructions as described in the were met. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Toshiba Qosmio X775-3DV78 | User Guide - Page 17
17 Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de blindage - Toshiba Qosmio X775-3DV78 | User Guide - Page 18
Malaysia Mayotte Montenegro Netherlands Nicaragua Pakistan Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine United Kingdom Vatican Virgin Islands Uruguay Venezuela Zimbabwe Guadeloupe Herzegovina Hungary Indonesia Italy Kenya Lebanon Luxemburg Malta - Toshiba Qosmio X775-3DV78 | User Guide - Page 19
Netherlands New Zealand Nicaragua Norway Oman Panama Papua New Guinea Peru Philippines Portugal Puerto Rico Romania Rwanda Saudi Arabia Senegal Singapore South Africa Sri Lanka Taiwan Tunisia Slovak Republic South Korea Sweden Thailand Turkey - Toshiba Qosmio X775-3DV78 | User Guide - Page 20
20 Uganda Uruguay Vietnam UAE (United Arab Emirates) USA Zimbabwe United Kingdom Venezuela Approved Countries/Regions for the Atheros® Wireless Wi-Fi® Link AR5B95 Series This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment - Toshiba Qosmio X775-3DV78 | User Guide - Page 21
South Korea Sweden Thailand Ukraine USA Yemen Slovenia Spain Switzerland Turkey United Kingdom Venezuela Zimbabwe South Africa Sri Lanka Taiwan UAE (United Arab Emirates) Uruguay Vietnam Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique - Toshiba Qosmio X775-3DV78 | User Guide - Page 22
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Qosmio X775-3DV78 | User Guide - Page 23
India Israel Jordan Kuwait Lebanon Lithuania Malaysia Monaco Netherlands Norway Panama Peru Portugal Romania Singapore South Africa Sri Lanka Taiwan Turkey Uruguay Vietnam Australia Bahrain Bolivia Bulgaria Chile Costa Rica Czech Republic Ecuador Estonia Germany Herzegovina Hungary Indonesia Italy - Toshiba Qosmio X775-3DV78 | User Guide - Page 24
Kuwait Lebanon Luxembourg Malta Morocco Netherlands Oman Papua New Guinea Philippines Puerto Rico Russia Singapore South Africa Sri Lanka Taiwan Tunisia Australia Bahrain Bolivia Bulgaria Chile Costa Rica Czech Republic Ecuador Estonia Ghana Herzegovina Iceland Ireland Jamaica Kazakhstan Kyrgyzstan - Toshiba Qosmio X775-3DV78 | User Guide - Page 25
25 UAE (United Arab Emirates) Uruguay Vietnam Ukraine USA Zimbabwe United Kingdom Venezuela Approved Countries/Regions for the Realtek® RTL8187B This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/ - Toshiba Qosmio X775-3DV78 | User Guide - Page 26
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba Qosmio X775-3DV78 | User Guide - Page 27
within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. - Toshiba Qosmio X775-3DV78 | User Guide - Page 28
the risk of interference to other devices or services is perceived or identified as harmful. If you TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA RSS 210 of Industry Canada. Taiwan Article 14 Article 17 Unless approved, for any model - Toshiba Qosmio X775-3DV78 | User Guide - Page 29
. Optical Disc Drive Safety Instructions This appliance contains a laser service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba - Toshiba Qosmio X775-3DV78 | User Guide - Page 30
INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE, ARISING OUT - Toshiba Qosmio X775-3DV78 | User Guide - Page 31
Qosmio, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba or was obtained from a video provider licensed to provide such video. None of the licenses extend of Toshiba's commitment to preserving the environment, Toshiba supports - Toshiba Qosmio X775-3DV78 | User Guide - Page 32
Introduction 39 This guide 41 Safety icons 42 Other icons used 42 Your computer's features and specifications ....43 Other documentation 43 Service options 43 Chapter to a power source 48 Charging the battery 50 Using the computer for the first time 51 Opening the display panel 51 - Toshiba Qosmio X775-3DV78 | User Guide - Page 33
52 Registering your computer with Toshiba 53 Adding optional external devices 53 internal storage drive operating status 80 Installing drivers and applications 80 Using the touch pad 84 Using external display devices 85 Selecting video cables 85 Connecting an HDMI™-compatible television or - Toshiba Qosmio X775-3DV78 | User Guide - Page 34
34 Contents Adjusting the quality of the external display 88 Turning off the computer 88 Options for turning off the computer 88 Using the Shut down command 90 Using and configuring Hibernation mode .........93 Using and configuring Sleep mode 95 Closing the display panel 98 Customizing your - Toshiba Qosmio X775-3DV78 | User Guide - Page 35
3: Mobile Computing 115 Toshiba's energy-saver design 115 Running the computer on battery power 115 Battery Notice 116 Power management 117 Using additional batteries 117 Charging batteries 117 Charging the battery 118 Charging the RTC battery 118 Monitoring battery power 119 Determining - Toshiba Qosmio X775-3DV78 | User Guide - Page 36
a user password 151 Deleting a user password 152 TOSHIBA Face Recognition Utility 153 TOSHIBA PC Diagnostic Tool Utility 154 TOSHIBA HDD Protection Utility 155 Mouse Utility 156 TOSHIBA Hardware Setup 157 TOSHIBA Sleep Utility 159 Starting the TOSHIBA Sleep Utility 159 USB Sleep and Charge - Toshiba Qosmio X775-3DV78 | User Guide - Page 37
Sleep and Music 162 TOSHIBA Button Support 163 TOSHIBA Accessibility 164 TOSHIBA eco Utility 165 TOSHIBA wireless LAN indicator 166 TOSHIBA Service Station 167 TOSHIBA PC Health Monitor 167 Chapter 6: If Something Goes Wrong 169 Problems that are easy to fix 169 Problems when you turn on - Toshiba Qosmio X775-3DV78 | User Guide - Page 38
38 Contents Contacting Toshiba 194 Other Toshiba Internet Web sites 194 Toshiba's worldwide offices 195 Appendix A: Hot Keys/TOSHIBA Cards 197 Hot Key Cards 197 Using the Hot Key Cards 198 Hot key functions 198 Optical disk drive 199 Volume Mute 200 Lock (Instant - Toshiba Qosmio X775-3DV78 | User Guide - Page 39
most stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer is set to enter the low- Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Qosmio X775-3DV78 | User Guide - Page 40
which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Qosmio X775-3DV78 | User Guide - Page 41
prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide - Toshiba Qosmio X775-3DV78 | User Guide - Page 42
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, - Toshiba Qosmio X775-3DV78 | User Guide - Page 43
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Qosmio X775-3DV78 | User Guide - Page 44
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba Qosmio X775-3DV78 | User Guide - Page 45
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to - Toshiba Qosmio X775-3DV78 | User Guide - Page 46
hot! Avoid prolonged contact to prevent heat injury to skin. Read the "Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop - Toshiba Qosmio X775-3DV78 | User Guide - Page 47
serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE , printer, and memory. Your computer contains a rechargeable battery that needs to be charged before you can use it. To use external power - Toshiba Qosmio X775-3DV78 | User Guide - Page 48
's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability - Toshiba Qosmio X775-3DV78 | User Guide - Page 49
plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's battery light gives you an indication of the battery's current charge: ❖ Glows amber while the battery is being charged (AC adaptor connected) ❖ Glows red - Toshiba Qosmio X775-3DV78 | User Guide - Page 50
the computer plugged in and turned off for more than a few hours at a time. Continuing to charge a fully charged battery can damage the battery. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications - Toshiba Qosmio X775-3DV78 | User Guide - Page 51
the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen will dim and you may not be able to increase the brightness of the screen while on - Toshiba Qosmio X775-3DV78 | User Guide - Page 52
external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives and slots are your computer, the Setup Wizard guides you through steps to set up your software. Follow the on-screen instructions. - Toshiba Qosmio X775-3DV78 | User Guide - Page 53
Warranty. NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 52. After starting your computer for the first time you - Toshiba Qosmio X775-3DV78 | User Guide - Page 54
54 Getting Started Adding memory (optional) Installing a memory module Memory module(s) can be installed in the memory module slots on the underside of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module(s) may - Toshiba Qosmio X775-3DV78 | User Guide - Page 55
the top cover of the computer, and then place the computer upside down on the cloth. 5 Remove the battery. For information on removing the battery, see "Removing the battery from the computer" on page 126. Memory module slot cover Front of computer (Sample Illustration) Locating the memory - Toshiba Qosmio X775-3DV78 | User Guide - Page 56
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba Qosmio X775-3DV78 | User Guide - Page 57
Getting Started 57 Adding memory (optional) NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory - Toshiba Qosmio X775-3DV78 | User Guide - Page 58
be installed, it must be installed in Slot A. 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 128. - Toshiba Qosmio X775-3DV78 | User Guide - Page 59
computer. Overheating your computer or AC adaptor could cause system failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. 17 Reconnect the cables. 18 Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work - Toshiba Qosmio X775-3DV78 | User Guide - Page 60
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba Qosmio X775-3DV78 | User Guide - Page 61
Removing the memory module 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the battery. For more information on inserting the battery, see "Inserting a charged battery" on page 128. 6 Turn the computer right side up. Make sure to remove the soft cloth from the work - Toshiba Qosmio X775-3DV78 | User Guide - Page 62
62 Getting Started Recovering the Internal Storage Drive TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start - Toshiba Qosmio X775-3DV78 | User Guide - Page 63
to an external power source via the AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage you restore your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that you created - Toshiba Qosmio X775-3DV78 | User Guide - Page 64
your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key. - Toshiba Qosmio X775-3DV78 | User Guide - Page 65
Default Software with user's data" option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image - Toshiba Qosmio X775-3DV78 | User Guide - Page 66
Default Software with user's data" recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For - Toshiba Qosmio X775-3DV78 | User Guide - Page 67
the data into your personal folders. 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key - Toshiba Qosmio X775-3DV78 | User Guide - Page 68
Software with user's data, and then click Next. (Sample Image) Selecting a process screen 6 A warning screen appears, stating the Toshiba Recovery Wizard will "attempt" to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process - Toshiba Qosmio X775-3DV78 | User Guide - Page 69
Getting Started 69 Recovering the Internal Storage Drive 8 When the recovery process is complete, the Recovery of Factory Default Software screen appears, indicating that the recovery process is complete. Click Finish to restart the computer. (Sample Image) Recovery of Factory Default Software - - Toshiba Qosmio X775-3DV78 | User Guide - Page 70
on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key - Toshiba Qosmio X775-3DV78 | User Guide - Page 71
Getting Started 71 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen 6 The - Toshiba Qosmio X775-3DV78 | User Guide - Page 72
your computer's internal storage drive: 1 Make sure the computer is turned off. 2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. 3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key. - Toshiba Qosmio X775-3DV78 | User Guide - Page 73
Default Software with user's data" option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the "Selecting a process" screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image - Toshiba Qosmio X775-3DV78 | User Guide - Page 74
74 Getting Started Recovering the Internal Storage Drive 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the - Toshiba Qosmio X775-3DV78 | User Guide - Page 75
DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external All Programs, My Toshiba, and then Recovery Media Creator. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator - Toshiba Qosmio X775-3DV78 | User Guide - Page 76
, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer. All information stored on your DVDs or your recovery DVDs/media. For instructions on creating recovery DVDs/media, see "Creating recovery DVDs/media" on page 74 - Toshiba Qosmio X775-3DV78 | User Guide - Page 77
your system, only the operating system files, applications, and drivers originally shipped with the computer are restored. Any files that USB flash drive to your computer. 3 Turn on your computer. When the initial TOSHIBA screen displays, press the F12 key on your keyboard. The boot menu displays. - Toshiba Qosmio X775-3DV78 | User Guide - Page 78
all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the recovery process is complete, : While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll - Toshiba Qosmio X775-3DV78 | User Guide - Page 79
to your computer, and then power on the computer. When the initial TOSHIBA screen displays, press F12. Using the arrow keys, select the DVD or depending on which type of media you are using, and then press Enter. Select Toshiba Recovery Wizard, and then click Next. 2 Select Erase the hard disk, and - Toshiba Qosmio X775-3DV78 | User Guide - Page 80
5 Highlight the internal storage drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall - Toshiba Qosmio X775-3DV78 | User Guide - Page 81
the touch pad operations described in this section are only supported in certain applications. You can use the touch pad buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer Toshiba Assist. Click the Device Settings tab and then click Settings. - Toshiba Qosmio X775-3DV78 | User Guide - Page 82
right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba Qosmio X775-3DV78 | User Guide - Page 83
Getting Started Using the touch pad To: Scroll horizontally Do the following: Slide your finger along the bottom edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. Example: 83 (Sample Illustration) Horizontal scrolling active area Scroll continuously - Toshiba Qosmio X775-3DV78 | User Guide - Page 84
click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique of the Windows Control Panel. For more information, please visit www.support.toshiba.com, and enter the phrase "Mouse pointer jumps around as you - Toshiba Qosmio X775-3DV78 | User Guide - Page 85
you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or external display device television or display device. Refer to the manual that came with the television or display device for more information. Your - Toshiba Qosmio X775-3DV78 | User Guide - Page 86
is selected using the Fn + F5 key. ❖ Switch the video output (HDMI™ or LCD) when executing certain desktop icons. ❖ Enable/Disable the HDMI™-CEC function on the computer. For more detailed HDMI™-CEC information visit support.toshiba.com. Connecting an external monitor or projector You can easily - Toshiba Qosmio X775-3DV78 | User Guide - Page 87
only ❖ Built-in display and external monitor (simultaneously) ❖ External monitor only ❖ Built-in display and TV (or other external video device) ❖ TV (or other external video device) ❖ External monitor and TV ❖ Built-in display and external monitor (extended mode) ❖ Built-in display and TV (extended - Toshiba Qosmio X775-3DV78 | User Guide - Page 88
television (or other video display device), you may need to adjust the video settings. See the video device documentation for additional a power source (even though the computer is off) to fully charge the battery. Options for turning off the computer Depending on the operating system installed, you - Toshiba Qosmio X775-3DV78 | User Guide - Page 89
power than restarting after turning off the computer using the Shut down command. ❖ Restarting from Hibernation takes a little more time and consumes more battery power than restarting from Sleep. ❖ When starting up again, the computer returns to the state in which you left it, including all open - Toshiba Qosmio X775-3DV78 | User Guide - Page 90
charge becomes critically low, the computer will try to enter Hibernation mode. If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. For information on using Sleep, see "Using and configuring Sleep - Toshiba Qosmio X775-3DV78 | User Guide - Page 91
Getting Started 91 Turning off the computer Turning off the computer more quickly You can also turn off the computer by pressing the power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer's power button puts the computer - Toshiba Qosmio X775-3DV78 | User Guide - Page 92
options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when - Toshiba Qosmio X775-3DV78 | User Guide - Page 93
Getting Started 93 Turning off the computer Restarting your computer To start the computer up again, press the power button until the power light glows red. If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring - Toshiba Qosmio X775-3DV78 | User Guide - Page 94
94 Getting Started Turning off the computer 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 - Toshiba Qosmio X775-3DV78 | User Guide - Page 95
Getting Started 95 Turning off the computer NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode - Toshiba Qosmio X775-3DV78 | User Guide - Page 96
of time after which the computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery and Plugged in categories. ❖ To disable the computer from automatically entering Sleep mode, select Never. - Toshiba Qosmio X775-3DV78 | User Guide - Page 97
screen 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode - Toshiba Qosmio X775-3DV78 | User Guide - Page 98
your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For information about taking care of your computer's battery, see "Taking care of your battery" on page 129. NOTE Please handle your - Toshiba Qosmio X775-3DV78 | User Guide - Page 99
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba Qosmio X775-3DV78 | User Guide - Page 100
save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 105 for - Toshiba Qosmio X775-3DV78 | User Guide - Page 101
Learning the Basics Using the keyboard 101 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all - Toshiba Qosmio X775-3DV78 | User Guide - Page 102
102 Learning the Basics Using the keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press Fn + ALT while simultaneously pressing the PRTSC key. (Sample Illustration) PRTSC key on the keyboard Character keys Typing - Toshiba Qosmio X775-3DV78 | User Guide - Page 103
Learning the Basics Starting a program 103 F1 through F12 are called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn + F9 turns the touch pad ON/ - Toshiba Qosmio X775-3DV78 | User Guide - Page 104
104 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program - Toshiba Qosmio X775-3DV78 | User Guide - Page 105
Learning the Basics Saving your work 105 3 In the search results window, click WordPad under Programs. Saving your work Before you turn off the computer using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most - Toshiba Qosmio X775-3DV78 | User Guide - Page 106
106 Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back up several files - Toshiba Qosmio X775-3DV78 | User Guide - Page 107
. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive - Toshiba Qosmio X775-3DV78 | User Guide - Page 108
used to send a High Definition signal to an external monitor the audio signal is automatically sent with the video signal. If you want to change the destination of the audio signal, use the Sound properties in the Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player. - Toshiba Qosmio X775-3DV78 | User Guide - Page 109
disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba Qosmio X775-3DV78 | User Guide - Page 110
on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. 3D ON/OFF button* Play/pause button Illumination ON/OFF button* Wireless antenna ON/OFF button Mute button Volume control buttons *Available on certain models (Sample - Toshiba Qosmio X775-3DV78 | User Guide - Page 111
Learning the Basics Using the optical disc drive 3 Press the drive's eject button. The disc tray slides partially out of the drive. 4 Grasp the tray and pull it fully open. 111 (Sample Illustration) Drive tray fully extended 5 Hold the disc by its edges and check that it is free of dust. If the - Toshiba Qosmio X775-3DV78 | User Guide - Page 112
the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then - Toshiba Qosmio X775-3DV78 | User Guide - Page 113
For more information regarding supported optical media formats please refer to your computer's detailed specifications at support.toshiba.com. NOTE Due other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to - Toshiba Qosmio X775-3DV78 | User Guide - Page 114
114 Learning the Basics Toshiba's online resources Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. Never use a pencil to - Toshiba Qosmio X775-3DV78 | User Guide - Page 115
efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are - Toshiba Qosmio X775-3DV78 | User Guide - Page 116
utilized, as well as the natural performance variations produced by the design of individual components. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system - Toshiba Qosmio X775-3DV78 | User Guide - Page 117
the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Using additional batteries In addition to the battery, you may also have an optional secondary battery (not included with your computer). If you travel and need to work for - Toshiba Qosmio X775-3DV78 | User Guide - Page 118
computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary - Toshiba Qosmio X775-3DV78 | User Guide - Page 119
electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When - Toshiba Qosmio X775-3DV78 | User Guide - Page 120
that the system is suspended (using the Windows® operating system Sleep command). Power button System indicator lights DC-IN light Power light Battery light Internal storage drive/ODD light Memory card reader light Wireless indicator light Wireless WAN indicator light* *Available on certain models - Toshiba Qosmio X775-3DV78 | User Guide - Page 121
included with your computer) ❖ Save your work and turn off the computer If you do not manage to do any of these things before the battery completely runs out of power, the computer automatically enters Hibernation mode and turns itself off. Hibernation mode keeps track of where you were, so that - Toshiba Qosmio X775-3DV78 | User Guide - Page 122
window appears. 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your needs. Conserving - Toshiba Qosmio X775-3DV78 | User Guide - Page 123
working, since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving - Toshiba Qosmio X775-3DV78 | User Guide - Page 124
to choose the plan you want to edit. This screen allows you to change basic settings. 5 Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click on the plus signs to expand each item and to see what settings - Toshiba Qosmio X775-3DV78 | User Guide - Page 125
. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco power plan. Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system - Toshiba Qosmio X775-3DV78 | User Guide - Page 126
computer or put it into Hibernation mode before changing the battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 93. 3 Unplug - Toshiba Qosmio X775-3DV78 | User Guide - Page 127
is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible - Toshiba Qosmio X775-3DV78 | User Guide - Page 128
128 Mobile Computing Changing the battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you - Toshiba Qosmio X775-3DV78 | User Guide - Page 129
. Use protective gloves when handling a damaged battery. ❖ To replace the battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The battery is designed so that it cannot be - Toshiba Qosmio X775-3DV78 | User Guide - Page 130
not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows red. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month - Toshiba Qosmio X775-3DV78 | User Guide - Page 131
Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba - Toshiba Qosmio X775-3DV78 | User Guide - Page 132
or call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - special manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba - Toshiba Qosmio X775-3DV78 | User Guide - Page 133
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Qosmio X775-3DV78 | User Guide - Page 134
134 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Qosmio X775-3DV78 | User Guide - Page 135
button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button. - Toshiba Qosmio X775-3DV78 | User Guide - Page 136
LAN, etc.) Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This - Toshiba Qosmio X775-3DV78 | User Guide - Page 137
137 NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 185. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and - Toshiba Qosmio X775-3DV78 | User Guide - Page 138
on certain models.) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖ Have - Toshiba Qosmio X775-3DV78 | User Guide - Page 139
TOSHIBA, Utilities, and then Web Camera Application Help. Using the Memory card reader The Memory card reader supports players, cellular phones, PDAs, digital cameras, digital video camcorders, etc. To use a micro or mini following instructions apply to all types of supported media devices. 1 Turn the - Toshiba Qosmio X775-3DV78 | User Guide - Page 140
140 Exploring Your Computer's Features Using the Memory card reader 2 Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which - Toshiba Qosmio X775-3DV78 | User Guide - Page 141
Exploring Your Computer's Features Using the Memory card reader 141 Do not remove memory media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media might still be in progress and your data could be destroyed. Wait for the indicator light - Toshiba Qosmio X775-3DV78 | User Guide - Page 142
utility is available on your system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility 142 - Toshiba Qosmio X775-3DV78 | User Guide - Page 143
Utilities TOSHIBA Assist 143 ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA wireless LAN indicator ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a - Toshiba Qosmio X775-3DV78 | User Guide - Page 144
144 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ Bluetooth® Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Qosmio X775-3DV78 | User Guide - Page 145
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 145 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Qosmio X775-3DV78 | User Guide - Page 146
146 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Qosmio X775-3DV78 | User Guide - Page 147
The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ 147 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Qosmio X775-3DV78 | User Guide - Page 148
and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application Installer. 2 Click Next. (Sample Image) TOSHIBA Application Installer screen 3 Click the item you want to install. (Sample - Toshiba Qosmio X775-3DV78 | User Guide - Page 149
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba Qosmio X775-3DV78 | User Guide - Page 150
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba Qosmio X775-3DV78 | User Guide - Page 151
Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the password, then click OK. 6 Click OK - Toshiba Qosmio X775-3DV78 | User Guide - Page 152
password functions: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left -on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click - Toshiba Qosmio X775-3DV78 | User Guide - Page 153
to the likeness of a registrant, such as hair style changes or wearing a cap or glasses, may affect the recognition rates when such changes occur after the registrant's image has been registered. TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly - Toshiba Qosmio X775-3DV78 | User Guide - Page 154
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba Qosmio X775-3DV78 | User Guide - Page 155
disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection Utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then HDD Protection Settings, or click the HDD Protection icon in the Protect & Fix - Toshiba Qosmio X775-3DV78 | User Guide - Page 156
Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖ Buttons ❖ Pointers ❖ Pointer Options ❖ Wheel ❖ Hardware - Toshiba Qosmio X775-3DV78 | User Guide - Page 157
screen appears. (Sample Image) TOSHIBA HWSetup screen - General tab options The TOSHIBA HWSetup screen may have the following tabs: ❖ Boot Setting-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Setting by - Toshiba Qosmio X775-3DV78 | User Guide - Page 158
158 Utilities TOSHIBA Hardware Setup ❖ Button Setting-Allows you to set conditions for the buttons on the system control panel ❖ Display-Allows you to change various default settings - Toshiba Qosmio X775-3DV78 | User Guide - Page 159
or disabled and shows the position of the USB port that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then Sleep Utility. USB Sleep and Charge - Toshiba Qosmio X775-3DV78 | User Guide - Page 160
160 Utilities TOSHIBA Sleep Utility NOTE ❖ When "USB Sleep and Charge function" is set external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is turned OFF. As such, - Toshiba Qosmio X775-3DV78 | User Guide - Page 161
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen - Toshiba Qosmio X775-3DV78 | User Guide - Page 162
charging device. USB Sleep and Music (Available on certain models.) Your Toshiba computer may be equipped with the "Sleep and Music" feature that allows Microphone/Line-in jack. Using this feature discharges the computer's battery; therefore, it is recommended that the computer be connected to - Toshiba Qosmio X775-3DV78 | User Guide - Page 163
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba Qosmio X775-3DV78 | User Guide - Page 164
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Qosmio X775-3DV78 | User Guide - Page 165
Utility icon in the notification area. ❖ Right-click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility. The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the TOSHIBA eco power plan, select ON in the upper-left - Toshiba Qosmio X775-3DV78 | User Guide - Page 166
allows you to view the networks you are currently connected to. To access the list of connected networks, before logging in, click on the TOSHIBA wireless LAN indicator icon located on the upper right side of the logon screen. A screen with the list of connected networks appears. (Sample Image - Toshiba Qosmio X775-3DV78 | User Guide - Page 167
also computer and device usage (e.g.: power settings, battery temperature and recharging, CPU, memory, backlight illumination TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA - Toshiba Qosmio X775-3DV78 | User Guide - Page 168
Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply. - Toshiba Qosmio X775-3DV78 | User Guide - Page 169
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Qosmio X775-3DV78 | User Guide - Page 170
problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press - Toshiba Qosmio X775-3DV78 | User Guide - Page 171
select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer's memory has been lost - Toshiba Qosmio X775-3DV78 | User Guide - Page 172
support.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Qosmio X775-3DV78 | User Guide - Page 173
system's configuration or verify the startup procedure to fix the problem. To do this, use the options in the Startup menu video (640 x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver - Toshiba Qosmio X775-3DV78 | User Guide - Page 174
using your computer, the online Help can assist you in troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support window appears. 2 Then do one or both of the following: ❖ In the Search programs - Toshiba Qosmio X775-3DV78 | User Guide - Page 175
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba Qosmio X775-3DV78 | User Guide - Page 176
module, following the instructions in "Removing a memory module" on page 59. 3 Reinstall the memory module, following the instructions in "Installing a or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example - Toshiba Qosmio X775-3DV78 | User Guide - Page 177
Something Goes Wrong Power and the batteries 177 Here are some typical problems and how to solve them: does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options - Toshiba Qosmio X775-3DV78 | User Guide - Page 178
Wrong Keyboard problems After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web - Toshiba Qosmio X775-3DV78 | User Guide - Page 179
press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right - Toshiba Qosmio X775-3DV78 | User Guide - Page 180
battery power, the screen will dim and you may not be able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems a drive problem may cause one or more files to appear to have garbage in them. Typical problems are: You are having trouble accessing a - Toshiba Qosmio X775-3DV78 | User Guide - Page 181
run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive - Toshiba Qosmio X775-3DV78 | User Guide - Page 182
(for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem - Toshiba Qosmio X775-3DV78 | User Guide - Page 183
other applications during Blu-ray Disc™ playback. ❖ Blu-ray Disc™ player does not support DVD playback. Please use Windows Media® player or "TOSHIBA DVD Player" for DVD playback. ❖ Blu-ray Disc™ playback feature support may vary with each Blu-ray Disc™. Please contact content publisher directly with - Toshiba Qosmio X775-3DV78 | User Guide - Page 184
firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Qosmio X775-3DV78 | User Guide - Page 185
problems NOTE This section provides general troubleshooting tips for networking problems Windows® Control Panel, System and Security). Some Toshiba models may have a Wireless antenna ON/OFF switch ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID - Toshiba Qosmio X775-3DV78 | User Guide - Page 186
186 If Something Goes Wrong Wireless networking problems ❖ Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, click Start, Control Panel, System and - Toshiba Qosmio X775-3DV78 | User Guide - Page 187
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned on page 175 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new - Toshiba Qosmio X775-3DV78 | User Guide - Page 188
Computing tips" on page 100 for instructions. On a regular basis, back problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals - Toshiba Qosmio X775-3DV78 | User Guide - Page 189
quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba Qosmio X775-3DV78 | User Guide - Page 190
the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or 'burn') as well as - Toshiba Qosmio X775-3DV78 | User Guide - Page 191
storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. 1 Prepare your backup Security heading. Follow the on-screen instructions to back up your files. For more help, click Start, Help and Support, and search for "back up - Toshiba Qosmio X775-3DV78 | User Guide - Page 192
determine the origin of any new problems. For best results, follow this battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA Sleep Utility to enable charging at the current battery power level, or, if battery - Toshiba Qosmio X775-3DV78 | User Guide - Page 193
ports that support the "USB TOSHIBA Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support - Toshiba Qosmio X775-3DV78 | User Guide - Page 194
along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 - Toshiba Qosmio X775-3DV78 | User Guide - Page 195
If Something Goes Wrong Toshiba's worldwide offices 195 acclaim.toshiba.com laptopforums.toshiba.com Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North - Toshiba Qosmio X775-3DV78 | User Guide - Page 196
A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL - Toshiba Qosmio X775-3DV78 | User Guide - Page 197
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba Qosmio X775-3DV78 | User Guide - Page 198
198 Hot Keys/TOSHIBA Cards Hot key functions Using the Hot Key Cards The Hot Key option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Select the desired option. The - Toshiba Qosmio X775-3DV78 | User Guide - Page 199
Cards Hot key functions 199 Optical disk drive This TOSHIBA Card or hot key ejects the optical disk drive tray on your computer. Selecting this Card or pressing the hot key displays the following options: - Toshiba Qosmio X775-3DV78 | User Guide - Page 200
Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. - Toshiba Qosmio X775-3DV78 | User Guide - Page 201
Cards Hot key functions 201 Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba Qosmio X775-3DV78 | User Guide - Page 202
Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Qosmio X775-3DV78 | User Guide - Page 203
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 203 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Qosmio X775-3DV78 | User Guide - Page 204
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Qosmio X775-3DV78 | User Guide - Page 205
Hot key functions 205 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on ) ❖ External monitor only ❖ Built-in display and TV (or other external video device) ❖ TV (or other external video device) ❖ External monitor and TV ❖ Built-in display and external monitor ( - Toshiba Qosmio X775-3DV78 | User Guide - Page 206
206 Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba Qosmio X775-3DV78 | User Guide - Page 207
Cards Hot key functions 207 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba Qosmio X775-3DV78 | User Guide - Page 208
Hot key functions Disabling or enabling the touch pad or Fn + This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see "Using the touch pad" on page 81. - Toshiba Qosmio X775-3DV78 | User Guide - Page 209
Cards Hot key functions 209 Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: or Fn + [Space bar] (Sample Image) - Toshiba Qosmio X775-3DV78 | User Guide - Page 210
210 Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key takes a snapshot of your display screen. Fn + This hot key allows you to - Toshiba Qosmio X775-3DV78 | User Guide - Page 211
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Qosmio X775-3DV78 | User Guide - Page 212
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Qosmio X775-3DV78 | User Guide - Page 213
Disk Operating System DPI Dots Per Inch DVD Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid - Toshiba Qosmio X775-3DV78 | User Guide - Page 214
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Qosmio X775-3DV78 | User Guide - Page 215
, the format was developed to allow for more data storage and to enable recording and playback of high-definition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating - Toshiba Qosmio X775-3DV78 | User Guide - Page 216
216 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Qosmio X775-3DV78 | User Guide - Page 217
data and instructions the CPU driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries - Toshiba Qosmio X775-3DV78 | User Guide - Page 218
stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also DVD-ROM. DVD-ROM (Digital Versatile [or Video] a computer option. See also disable. eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring - Toshiba Qosmio X775-3DV78 | User Guide - Page 219
219 Glossary F file-A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)-The section of a storage drive that keeps track of the location of stored files. file - Toshiba Qosmio X775-3DV78 | User Guide - Page 220
high quality audio and video signal via a single also HDMI. Hibernation-A feature of many Toshiba computers that saves to the internal options or control system parameters, such as the battery save mode. (2) A key or combination of , the World Wide Web, and other services. See also World Wide Web. K - Toshiba Qosmio X775-3DV78 | User Guide - Page 221
221 Glossary LAN (Local Area Network)-A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light- - Toshiba Qosmio X775-3DV78 | User Guide - Page 222
that can read and write to CD and DVD media. multimedia-A combination of two or more media, such as sound, animation, and video in a computer program or presentation. Musical Instrument Digital Interface-See MIDI. N network-A collection of computers and associated devices that are connected by - Toshiba Qosmio X775-3DV78 | User Guide - Page 223
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Qosmio X775-3DV78 | User Guide - Page 224
displayed on a screen. For a printer, resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixels type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare - Toshiba Qosmio X775-3DV78 | User Guide - Page 225
See active-matrix display. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, hot swapping, serial a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. - Toshiba Qosmio X775-3DV78 | User Guide - Page 226
226 Glossary W Web-See World Wide Web. Wi-Fi®-A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide - Toshiba Qosmio X775-3DV78 | User Guide - Page 227
devices 53 adequate ventilation cooling fan 47 adjusting touch pad settings 84 audio features 137 B backing up files 101, 106 backlit keyboard 103 battery battery life 116 Call2Recycle™ 132 care 129, 130 changing 126 charge indicator light 49 charge time 117 charger 117 charging 50, 117 charging - Toshiba Qosmio X775-3DV78 | User Guide - Page 228
taking care of 129 battery indicator light 120 BIOS Setup see TOSHIBA Hardware Setup Blu-ray Disc™ using 107, 108 button 3D ON/OFF button 110 ventilation 47 customize computer settings 98 D data/entire system backup troubleshooting 190 DC-IN light 48 desktop creating new icon 134 exploring the - Toshiba Qosmio X775-3DV78 | User Guide - Page 229
problem 175 directing display output 87 disabling touch pad 84, 208 display troubleshooting 179 display devices external 85 display output settings 87 display panel opening 51 display, external adjusting 88 disposal information 31 disposing of used batteries and Support troubleshooting 174 - Toshiba Qosmio X775-3DV78 | User Guide - Page 230
a charged battery 128 battery 126 memory modules 53 Instruction Manual for Safety and Comfort 44 internal storage drive recovery 62 K keyboard Alt keys 102 backlit 103 character keys 102 Ctrl keys 102 Fn key 102 function keys 102 hot keys 210 special Windows® keys 103 troubleshooting 178 using - Toshiba Qosmio X775-3DV78 | User Guide - Page 231
Toshiba manual eject hole 109 playing an audio CD 112 playing optical media 112 recording optical media 113 removing a disc 113, 114 troubleshooting 181 using 107, 109 optical discs troubleshooting safety 45 printer troubleshooting 184 problem solving contacting Toshiba 194 Startup options - Toshiba Qosmio X775-3DV78 | User Guide - Page 232
drive 78 installing drivers and applications 80 troubleshooting 189 restoring your work 106 running computer on battery power 115 S safety computer 132 disposing of batteries 131 icons 42 precautions 45 safety precautions battery options 123 video cables 85 setting low battery notifications 122 - Toshiba Qosmio X775-3DV78 | User Guide - Page 233
problem TOSHIBA Hardware Setup 157 TOSHIBA HDD Protection Utility 155 TOSHIBA PC Diagnostic Tool Utility 154 TOSHIBA PC Health Monitor 167 TOSHIBA Service Station 167 TOSHIBA Sleep Utility 159 TOSHIBA wireless LAN indicator 166 touch pad using 81 traveling tips 132 troubleshooting 178 battery - Toshiba Qosmio X775-3DV78 | User Guide - Page 234
hardware/software 191 keyboard 178 keyboard will not respond 170 memory problems 176 missing files/trouble accessing a drive 180 online content, Blu-ray Disc™ 182 on-screen eject button 182 optical disc drive 181 power and batteries 176 printer 184 restore points 189 screen does not look correct
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 |
GMAD00276010
04/11
If you need assistance:
❖
Toshiba’s Support Web site
support.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 169
in this guide.
X770 Series
User’s Guide