Toshiba SD-2800 User Guide - Page 58

Others Before Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service. Symptoms and correction Symptom No power. The DVD video player turned off by itself. No picture. No sound. The playback picture has occasional distortion. Brightness is unstable or noises are present in the playback pictures. The DVD video player does not start playback. Playback does not follow the course of the disc's program. Buttons do not work. The remote control does not work properly. Cause • The power plug is disconnected. • The automatic power off function turned the unit off. • The TV is not set to receive DVD signal output. • The video cable is not connected securely. • The equipment connected with the audio cable is not set to receive DVD signal output. • The audio cable is not connected securely. • The audio receiver or TV is turned off. • The setting of output sound format is incorrect. • The disc is dirty. • It is in fast forward or fast reverse playback. • The effect of copy protection. • No disc is inserted. • An unplayable disc is inserted. • The disc is placed upside down. • The disc is not placed within the guide. • The disc is dirty. • The parental lock function is set. • It is in the mode of repeat playback, memory playback, etc. • Power supply fluctuations or other abnormalities such as static electricity may interrupt correct operations. • The remote control is not pointed at the remote sensor of the DVD video player. • The remote control is too far from the DVD video player. • The batteries in the remote control are exhausted. Correction • Connect the power plug securely into the wall outlet. • Press the PLAY button. Page 18 27 • Select the appropriate video input mode 26 on the TV so the picture from the DVD video player appears on the TV screen. • Connect the video cable securely into the 18, 19 appropriate jacks. • Select the correct input mode of the 26 audio receiver so you can listen to the sound from the DVD video player. • Connect the audio cable securely into the 18 - 23 appropriate jacks. • Turn on the equipment connected with 26 the audio cable. • Select the proper audio setting. 43, 48 50 • Eject the disc and clean it. 9 • Sometimes a small amount of picture - distortion may appear. This is not a malfunction. • Connect the DVD video player directly to 18 the TV. Avoid connecting the DVD video player to a VCR or TV/VCR combination. • Insert a disc. 26 • Insert a playable disc. (Check the disc 10 type and color system.) • Place the disc with the playback side 26 down. • Place the disc correctly inside the guide 26 on the disc tray. • Clean the disc. 9 • Cancel the parental lock function or change the parental lock level. 48, 53 • These operations may prevent a proper - progress of the contents. • Press and hold the power button for - more than about 3 seconds. The DVD video player turns off. Press the button again to turn it on. If the buttons still do not work, disconnect the power plug and insert it into the wall outlet again. • Point the remote control at the remote 15 sensor of the DVD video player. • Operate the remote control within about 15 7 m. • Replace the batteries with new ones. 15 58