Toshiba Satellite A100 PSAA9C-SK900E User Manual - Page 172

Hard disk drive

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User's Manual Problem Problems above remain unresolved or other problems occur Procedure Refer to your software's documentation to determine if the software is causing the difficulty. Contact your dealer if the problems continue. Hard disk drive Problem Procedure Computer does not boot from hard disk drive Check if a diskette is in the diskette drive or a CD-ROM is in the optical media drive. Remove any diskette and/or CD-ROM and check Boot priority. Refer to Chapter 7, Boot Priority. There may be a problem with your operating system files. Refer to your OS documentation. Slow performance Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running SCANDISK and the defragmenter. As a last resort, reformat the hard disk. Then, reload the operating system and other files. If problems persist, contact your dealer. TROUBLESHOOTING 9-8

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User’s Manual
9-8
T
ROUBLESHOOTING
Hard disk drive
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to deter-
mine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem
Procedure
Computer does not
boot from hard disk
drive
Check if a diskette is in the diskette drive or a
CD-ROM is in the optical media drive. Remove
any diskette and/or CD-ROM and check Boot
priority. Refer to Chapter 7,
Boot Priority
.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation
or online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Problem
Procedure