Toshiba Satellite A355-S69253 User Guide
Toshiba Satellite A355-S69253 Manual
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- Toshiba Satellite A355-S69253 | User Guide - Page 1
Satellite® A350 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Satellite A355-S69253 | User Guide - Page 2
failures, alteration, or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM - Toshiba Satellite A355-S69253 | User Guide - Page 3
you have purchased is not designed for any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could - Toshiba Satellite A355-S69253 | User Guide - Page 4
device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖ This device may not cause harmful interference. ❖ This device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support - Toshiba Satellite A355-S69253 | User Guide - Page 5
service. If Problems trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support electronic device, including - Toshiba Satellite A355-S69253 | User Guide - Page 6
disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 NOTICE: The electric inspection authority, or electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's Ringer Equivalence Number - Toshiba Satellite A355-S69253 | User Guide - Page 7
performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport - Toshiba Satellite A355-S69253 | User Guide - Page 8
antenna or transmitter. Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and - Toshiba Satellite A355-S69253 | User Guide - Page 9
service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed device. NOTE The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA - Toshiba Satellite A355-S69253 | User Guide - Page 10
crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the sent to appropriate facilities for recovery and recycling. This Directive Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life - Toshiba Satellite A355-S69253 | User Guide - Page 11
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low - Toshiba Satellite A355-S69253 | User Guide - Page 12
operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba Satellite A355-S69253 | User Guide - Page 13
Number: D01-1128JP TELECOM ENGINEERING CENTER Approval Number: 03NY.A0018, 03GZDA0017 The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only. Radio Approvals for Wireless - Toshiba Satellite A355-S69253 | User Guide - Page 14
Herzegovina Hungary Indonesia Italy Kenya Lebanon Luxemburg Malta Mexico Montserrat New Caledonia Oman Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia Ireland Japan Kuwait Liechtenstein Malawi Martinique Monaco Morocco New Zealand Panama Philippines Puerto Rico Romania Saipan Serbia - Toshiba Satellite A355-S69253 | User Guide - Page 15
Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device Iceland Ireland Latvia Malta New Zealand Peru Portugal Saudi - Toshiba Satellite A355-S69253 | User Guide - Page 16
un enregistrement auprès de l'IBPT est requise. Pour les enregistrements et licences, veuillez contacter l'IBPT. License required for outdoor installations. Check with reseller for procedure to follow. Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die - Toshiba Satellite A355-S69253 | User Guide - Page 17
, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that - Toshiba Satellite A355-S69253 | User Guide - Page 18
18 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the Bahrain Brunei China (PRC) Cyprus Ecuador France Honduras Iceland Ireland Japan Lithuania Mexico New Zealand Panama Poland Saudi Arabia Slovenia Sri Lanka Taiwan (ROC) Ukraine USA Austria - Toshiba Satellite A355-S69253 | User Guide - Page 19
Mexico Morocco Netherlands Nicaragua Nigeria Oman Pakistan Papua New Guinea Paraguay Philippines Poland Puerto Rico Qatar Hong Kong India Israel Japan - Teleco Kenya Lebanon Lithuania Malaysia Monaco New Zealand Norway Panama Peru Portugal Rep. Dominicana Saudi Arabia Singapore South - Toshiba Satellite A355-S69253 | User Guide - Page 20
Ch36,40,44,48,52,56,60,64,149,153,157,161,165 (802.11a) Wake-up on wireless lan function is not available in battery mode. 802.11b/g (2.4 GHz) Australia Chile Indonesia New Zealand USA Brunei Hong Kong Malaysia Saudi Arabia Venezuela Canada India Mexico Taiwan Vietnam 802.11a (5 GHz) Australia - Toshiba Satellite A355-S69253 | User Guide - Page 21
and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported - Toshiba Satellite A355-S69253 | User Guide - Page 22
LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support - Toshiba Satellite A355-S69253 | User Guide - Page 23
New TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review to other devices or services is perceived - Toshiba Satellite A355-S69253 | User Guide - Page 24
the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in with the CE mark accordingly. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada. Taiwan Article 14 Article 17 - Toshiba Satellite A355-S69253 | User Guide - Page 25
operate within the same range as industrial devices, scientific devices, medical devices, microwave ovens, licensed radio stations and non use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. - Toshiba Satellite A355-S69253 | User Guide - Page 26
. ❖ Do not install the embedded wireless module into other device. Optical Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the user's guide carefully and keep it for your future reference. Never attempt - Toshiba Satellite A355-S69253 | User Guide - Page 27
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. ©2009 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Satellite A355-S69253 | User Guide - Page 28
Satellite and ConfigFree are registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook, Windows, and Windows States and other countries. TouchPad is a trademark of part of Toshiba's commitment to preserving the environment, Toshiba supports - Toshiba Satellite A355-S69253 | User Guide - Page 29
Contents Introduction 36 This guide 38 Safety icons 39 Other icons used 39 Other documentation 40 Service options 40 Chapter 1: Getting Started 41 Selecting 45 Registering your computer with Toshiba 46 Adding optional external devices 46 Connecting to a power source 47 Charging the main - Toshiba Satellite A355-S69253 | User Guide - Page 30
Recovery options 62 Hard Disk Drive Recovery using the Recovery media 67 Checking the HDD operating status 70 Installing drivers and applications 70 Using the TouchPad 70 Scrolling with the TouchPad 71 Control buttons 71 Disabling or enabling the TouchPad 71 Using external display devices - Toshiba Satellite A355-S69253 | User Guide - Page 31
the keyboard 92 Character keys 92 Making your keyboard emulate a full-size keyboard 92 Ctrl, Fn, and Alt keys 93 Function keys 93 Special Windows® keys Using the optical drive 101 Optical drive components 102 Media control buttons 103 Inserting an optical disc 103 Playing an audio CD 105 - Toshiba Satellite A355-S69253 | User Guide - Page 32
Computing 108 Toshiba's energy-saver design 108 Running the computer on battery power 109 Battery Notice 109 Power management 110 Using additional batteries 110 Charging batteries 110 Charging the main battery 111 Charging the RTC battery 111 Monitoring main battery power 112 Determining - Toshiba Satellite A355-S69253 | User Guide - Page 33
the Internet 133 Exploring audio features 133 Recording sounds 133 Using external TOSHIBA PC Diagnostic Tool Utility 150 TOSHIBA SD™ Memory Card Format Utility .........151 Mouse Utility 152 TOSHIBA Hardware Setup 153 TOSHIBA Zooming Utility 157 TOSHIBA Button Support 158 CD/DVD Drive - Toshiba Satellite A355-S69253 | User Guide - Page 34
a problem with Device Manager ...........175 Memory problems 176 Power and the batteries 177 Keyboard problems 178 Display problems 179 Disk or internal storage drive problems ..........181 Optical drive problems 183 Sound system problems 184 ExpressCard® problems 184 Printer problems 186 - Toshiba Satellite A355-S69253 | User Guide - Page 35
Hibernation mode 208 Output (Display switch 209 Display brightness 210 Disabling or enabling wireless devices............211 Disabling or enabling the TouchPad 212 Zoom (Display resolution 213 Keyboard hot key functions 214 Appendix B: Power Cord/Cable Connectors 215 Glossary 216 Index 230 - Toshiba Satellite A355-S69253 | User Guide - Page 36
with the ENERGY STAR® logo on the computer and the following information applies. Toshiba is a partner in the Environmental Protection Agency's (EPA) ENERGY STAR® Program Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba Satellite A355-S69253 | User Guide - Page 37
on how it is used. If all U.S. household and businesses replaced old computers with new ENERGY STAR® qualified models, we would save more than $1.8 mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS manuals or all program functionality. - Toshiba Satellite A355-S69253 | User Guide - Page 38
prices, system/component/options availability are all subject to change without notice. For the most upto-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide - Toshiba Satellite A355-S69253 | User Guide - Page 39
Safety icons 39 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Satellite A355-S69253 | User Guide - Page 40
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba Satellite A355-S69253 | User Guide - Page 41
to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, of circumstances and locations. Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are - Toshiba Satellite A355-S69253 | User Guide - Page 42
. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, . Never allow any liquids to spill into any part of your computer, and never expose the computer and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or - Toshiba Satellite A355-S69253 | User Guide - Page 43
base/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with may damage the disk/disc or flash media, the drive, or both. ❖ Keep the computer and disks away possibly lose data. ❖ Scan all new files for viruses. This precaution is especially important for - Toshiba Satellite A355-S69253 | User Guide - Page 44
the computer. ❖ Always operate your computer on a hard flat surface. Using your computer on a carpet adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is mouse, keyboard, printer, memory, and ExpressCards®. Your computer contains a rechargeable main battery that - Toshiba Satellite A355-S69253 | User Guide - Page 45
completely. NOTE The names of windows displayed, and the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the - Toshiba Satellite A355-S69253 | User Guide - Page 46
an external keyboard" on page 74) ❖ Connect an external monitor (see "Using external display devices" on page 71) ❖ Connect a local printer (see "Connecting a printer" on page 75) ❖ Connect an optional external disk drive (see "Connecting an optional external diskette drive" on page 76) ❖ Install an - Toshiba Satellite A355-S69253 | User Guide - Page 47
's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger - Toshiba Satellite A355-S69253 | User Guide - Page 48
. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba Satellite A355-S69253 | User Guide - Page 49
cord/cable and remove the main battery pack. See "Changing the main battery" on page 118 for information on replacing the main battery. Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an - Toshiba Satellite A355-S69253 | User Guide - Page 50
50 Getting Started Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel. - Toshiba Satellite A355-S69253 | User Guide - Page 51
your screen screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen icons described in this guide. Below are examples of devices (such as the AC adaptor, if you plan to use AC power rather than battery - Toshiba Satellite A355-S69253 | User Guide - Page 52
modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page - Toshiba Satellite A355-S69253 | User Guide - Page 53
also be hot. Allow the module to cool to room temperature before replacing it. Avoid touching the cover, the module, and the surrounding area before 's screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer's power on may damage the computer - Toshiba Satellite A355-S69253 | User Guide - Page 54
the computer. 3 Unplug and remove any cables connected to the computer, including the AC adaptor. 4 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 118. 5 Close the display panel and turn the computer upside down to locate - Toshiba Satellite A355-S69253 | User Guide - Page 55
or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty another, you must remove the top module first before removing/installing the bottom module. - Toshiba Satellite A355-S69253 | User Guide - Page 56
(optional) NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 11 Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning - Toshiba Satellite A355-S69253 | User Guide - Page 57
into the slot NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. - Toshiba Satellite A355-S69253 | User Guide - Page 58
Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery to remove a memory module: 1 Complete steps 1-8 in "Installing a memory module" on page 53 to shut down the computer - Toshiba Satellite A355-S69253 | User Guide - Page 59
defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom - Toshiba Satellite A355-S69253 | User Guide - Page 60
60 Getting Started Adding memory (optional) 4 Replace the memory module slot cover and secure it using the screw. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 120. 6 Turn the computer right side up. 7 Reconnect the - Toshiba Satellite A355-S69253 | User Guide - Page 61
if the hard drive recovery partition has been deleted or the hard disk has been replaced on your computer. NOTE The system will prompt you to insert the appropriate number of blank DVDs to copy the hard drive recovery. If your optical disc drive is not writable, contact Toshiba Customer Support to - Toshiba Satellite A355-S69253 | User Guide - Page 62
Started Hard Drive Recovery Utilities To create recovery DVDs: 1 Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. 2 Select DVD (to create Recovery media on DVDs). 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files - Toshiba Satellite A355-S69253 | User Guide - Page 63
zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows Vista® 32-bit or 64bit operating system, select one at this time. If not, skip to step 4. (Sample Image) Product Recovery Menu screen 4 When the Toshiba Recovery Wizard screen displays, select one - Toshiba Satellite A355-S69253 | User Guide - Page 64
64 Getting Started Hard Drive Recovery Utilities ❖ Erase the hard disk (Sample Image) Toshiba Recovery Wizard screen Recovering the original factory image (recommended recovery method) Recovering a hard disk drive to its out of box state deletes all partitions on the hard disk drive and your - Toshiba Satellite A355-S69253 | User Guide - Page 65
Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two methods you can choose: ❖ Delete all data and - Toshiba Satellite A355-S69253 | User Guide - Page 66
Hard Drive Recovery Utilities the entire HDD for security purposes. This may take several hours, depending on the size of your HDD. (Sample Image) Erase the hard disk screen deleted. 5 Press any key on the keyboard to restart the computer. Recovering the C: partition of the HDD - Toshiba Satellite A355-S69253 | User Guide - Page 67
Press any key on your keyboard to restart the computer. Hard Disk Drive Recovery using the Recovery media If you need to recover your computer to its default factory state, you can rebuild the system using your Hard Drive Recovery Utilities. To recover your hard disk drive using the utilities burned - Toshiba Satellite A355-S69253 | User Guide - Page 68
Hard Drive Recovery Utilities 2 When the initial screen displays, press F12. The boot menu appears. 3 Using the arrow keys, select the DVD option and press Enter. 4 The Selecting a Process Screen will appear. Select one of the options and then click Next. The options are: ❖ Toshiba Recovery - Toshiba Satellite A355-S69253 | User Guide - Page 69
69 Hard Drive Recovery Utilities 6 A warning screen will appear stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 7 The Toshiba Recovery Wizard screen will appear. Please refer to "Hard Disk Drive Recovery - Toshiba Satellite A355-S69253 | User Guide - Page 70
. 3 Select Manage. 4 Click Disk Management. 5 Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to - Toshiba Satellite A355-S69253 | User Guide - Page 71
™ is enabled by default. To change the enable/disable TouchPad setting, press Fn + F9. This hot key enables/disables the TouchPad. For more information, see "Disabling or enabling the TouchPad™" on page 212. Using external display devices Your computer comes with a built-in display, but you can - Toshiba Satellite A355-S69253 | User Guide - Page 72
to install new software. 2 Connect the monitor's video cable to the RGB (monitor) port on the side of the computer. 3 Connect the device's power cable to a live electrical outlet. 4 Turn on the external device. Your computer will automatically detect the external display device and activate a screen - Toshiba Satellite A355-S69253 | User Guide - Page 73
HDMI™-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. Toshiba computers with HDMI-CEC include a Toshiba utility (that may need to be installed) dedicated to take advantage of its capabilities which can allow you to: ❖ Use - Toshiba Satellite A355-S69253 | User Guide - Page 74
video display device), you may need to adjust the video settings. See the video device documentation for additional configuration steps. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer's USB ports support most USBcompatible - Toshiba Satellite A355-S69253 | User Guide - Page 75
TouchPad. You can use a USB-compatible mouse. Connecting a printer NOTE Your printer documentation may require you to install the printer software before physically connecting the printer to your computer. If you do not install the software as instructed . If your printer supports Plug and Play, - Toshiba Satellite A355-S69253 | User Guide - Page 76
Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these - Toshiba Satellite A355-S69253 | User Guide - Page 77
optional external USB diskette drive Turning off the computer Pressing the power button before shutting down the Windows® operating system could cause off) to fully charge the main battery. Options for turning off the computer Depending on the operating system installed, you have more than one option - Toshiba Satellite A355-S69253 | User Guide - Page 78
Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. ❖ When starting up again, the extended period of time, the Windows® operating system may save any open documents and programs to your internal storage drive, and then shuts down the - Toshiba Satellite A355-S69253 | User Guide - Page 79
enter Hibernation mode. If you power down using the Sleep command and the main battery discharges fully, your unsaved information will be lost. Be sure to save your arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down - Toshiba Satellite A355-S69253 | User Guide - Page 80
, pressing your computer's power button puts the computer into Sleep mode. 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings - Toshiba Satellite A355-S69253 | User Guide - Page 81
options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the computer to shut down when - Toshiba Satellite A355-S69253 | User Guide - Page 82
Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The - Toshiba Satellite A355-S69253 | User Guide - Page 83
83 Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select Hibernate for the - Toshiba Satellite A355-S69253 | User Guide - Page 84
button until the on/off light glows white. The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing , and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut - Toshiba Satellite A355-S69253 | User Guide - Page 85
be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode: ❖ Under Put the computer to sleep, select the desired amount of time in both the On battery - Toshiba Satellite A355-S69253 | User Guide - Page 86
Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select Sleep for the - Toshiba Satellite A355-S69253 | User Guide - Page 87
off light glows white. The computer returns to the screen(s) you were using. If you place the computer to your operating system documentation or Help and Support for details. You may also wish to customize taking care of your computer's battery, see "Taking care of your battery" on page 121. NOTE - Toshiba Satellite A355-S69253 | User Guide - Page 88
cleaning fluid, out of the computer's keyboard, speaker, and other openings. Never the room, make sure all drive activity has ended (the drive indicator light stops glowing) and toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part - Toshiba Satellite A355-S69253 | User Guide - Page 89
Getting Started 89 Caring for your computer 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba Satellite A355-S69253 | User Guide - Page 90
. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last - Toshiba Satellite A355-S69253 | User Guide - Page 91
because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it see "Data and system configuration backup in the Windows® operating system" on page 192. ❖ Use space and improve performance. ❖ Scan all new files for viruses. This precaution is especially - Toshiba Satellite A355-S69253 | User Guide - Page 92
this does not matter. However, some programs assign separate functions to the regular and numeric pad Enter keys on the full-sized keyboard. Using the Fn key, you can simulate the separate key, as follows: Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced - Toshiba Satellite A355-S69253 | User Guide - Page 93
specific functions on the computer. For example, Fn+F9 turns off the TouchPad. For more information, see "Hot key functions" on page 204. Special Windows® keys Windows® button Application key (Sample Illustration) Special Windows® keys Your computer's keyboard has one key and one button that - Toshiba Satellite A355-S69253 | User Guide - Page 94
and symbols on their left front are the cursor control overlay keys. To turn the cursor control overlay on, press Fn and F10 simultaneously. The cursor control mode light on the keyboard indicator panel glows when the cursor control overlay is on. To disable the cursor control overlay, hold down the - Toshiba Satellite A355-S69253 | User Guide - Page 95
in the Start menu The next three sections explain how to start a program from the Start menu, Windows® Explorer and the Start Search field. Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that - Toshiba Satellite A355-S69253 | User Guide - Page 96
Windows® Explorer. Windows® Explorer gives you a view of your computer's contents as a hierarchy or "tree." You can easily see the contents of each drive 3 Click Windows Explorer. 4 In the left part of the window, double-click Computer to expand the window. 5 In the left part of the window, click the - Toshiba Satellite A355-S69253 | User Guide - Page 97
of the Start menu. Saving your work Before you turn off the computer using the Shut Down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using the Sleep - Toshiba Satellite A355-S69253 | User Guide - Page 98
the Basics Saving your work Saving files 1 In your Windows®-based application, click File, and then Save. 2 Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box - Toshiba Satellite A355-S69253 | User Guide - Page 99
support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard are changing printers, you will need to set up the Windows® operating system to run with the additional printer(s). To print a file: 1 - Toshiba Satellite A355-S69253 | User Guide - Page 100
or your entire computer with the Windows® operating system" on page 194. HINT: Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs/DVDs. You may prefer to use a high-capacity backup system, such as an external hard drive. Small files can be - Toshiba Satellite A355-S69253 | User Guide - Page 101
support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound fourth change, the region will be "locked in." That is, the drive will only play DVDs from that last region. Note that changing from region - Toshiba Satellite A355-S69253 | User Guide - Page 102
the disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to - Toshiba Satellite A355-S69253 | User Guide - Page 103
Learning the Basics Using the optical drive 103 Media control buttons (Available on certain models) The media control buttons located on the system control panel above the keyboard let you mute the sound and play audio CDs or DVD movies when the computer is on. Play/Pause button* Media button* - Toshiba Satellite A355-S69253 | User Guide - Page 104
for optical discs" on page 107. 6 Place the disc carefully in the disc tray, label side up. (Sample Illustration) Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only with the center hole - Toshiba Satellite A355-S69253 | User Guide - Page 105
jam the drive. If this happens, contact Toshiba support for assistance. sound can harm your hearing. Playing optical media If you insert an optical disc into the optical drive manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 Click the optical drive icon. The disc drive - Toshiba Satellite A355-S69253 | User Guide - Page 106
may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your computer's product specification for listing of specific format compatibilities. Copy protection technology - Toshiba Satellite A355-S69253 | User Guide - Page 107
Learning the Basics Toshiba's online resources 107 Removing a disc with the computer off To remove a disc with the computer turned off: 1 Insert a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about 1 inch). Never - Toshiba Satellite A355-S69253 | User Guide - Page 108
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba Satellite A355-S69253 | User Guide - Page 109
and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see the accessories information included with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba computer. To ensure that the - Toshiba Satellite A355-S69253 | User Guide - Page 110
. You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the battery charger for more than - Toshiba Satellite A355-S69253 | User Guide - Page 111
on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory - Toshiba Satellite A355-S69253 | User Guide - Page 112
(AC adaptor connected). ❖ Glows white when the main battery is fully charged. ❖ Is unlit when the battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet. NOTE Battery life and charge time may vary, depending upon power management - Toshiba Satellite A355-S69253 | User Guide - Page 113
keyboard). When the on/off light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System Indicator Lights AC power light On/off light Battery light Bridge Media Adapter light Internal storage drive - Toshiba Satellite A355-S69253 | User Guide - Page 114
an external power source and recharge the main battery ❖ Place the computer into Hibernation mode and replace the main battery with a charged spare (not included with storage drive before shutting down. For more information on using Hibernation, see "Hibernation mode" on page 78. Setting battery - Toshiba Satellite A355-S69253 | User Guide - Page 115
settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Battery to display the battery options. 5 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using - Toshiba Satellite A355-S69253 | User Guide - Page 116
your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power PC, and then Power Options. The Windows® Power Options window appears. (Sample Image) Windows® Power Options window 2 Select an appropriate plan for your - Toshiba Satellite A355-S69253 | User Guide - Page 117
screen allows you to change basic settings. 5 Click Change Advanced Settings to access settings for battery notification levels, internal storage drive battery time and performance. Using a hot key to set the Power Plan You may use a hot key to set the Power Plan. To set the Power Plan: 1 Press Fn - Toshiba Satellite A355-S69253 | User Guide - Page 118
Performance. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either - Toshiba Satellite A355-S69253 | User Guide - Page 119
is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible - Toshiba Satellite A355-S69253 | User Guide - Page 120
to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try - Toshiba Satellite A355-S69253 | User Guide - Page 121
a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse - Toshiba Satellite A355-S69253 | User Guide - Page 122
not glow, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows white. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month - Toshiba Satellite A355-S69253 | User Guide - Page 123
Mobile Computing Disposing of used batteries 123 Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the main battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged - Toshiba Satellite A355-S69253 | User Guide - Page 124
call 1-800-822-8837. Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material - manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba LAN capability. - Toshiba Satellite A355-S69253 | User Guide - Page 125
The desktop is the launching pad for everything you can do in the Windows® operating system. You use its features to start programs, find documents, tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not - Toshiba Satellite A355-S69253 | User Guide - Page 126
, file, or program that can be quickly activated by double-clicking the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location in a window to the desktop area. Various icons are initially displayed on your system desktop, for example - Toshiba Satellite A355-S69253 | User Guide - Page 127
button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means that you should click the Start button - Toshiba Satellite A355-S69253 | User Guide - Page 128
services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN to your wireless networking device documentation or your network administrator common Wi-Fi® networking problems, see "Wireless networking problems" on page 188. Connecting - Toshiba Satellite A355-S69253 | User Guide - Page 129
modem allows you to: ❖ Access the Internet ❖ Communicate with your office's local area network (LAN) or larger corporate wide area network (WAN) For specific information about connecting to a LAN or WAN, consult your network administrator. ❖ Send a fax directly from your computer For more detailed - Toshiba Satellite A355-S69253 | User Guide - Page 130
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. - Toshiba Satellite A355-S69253 | User Guide - Page 131
these headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet features HTTP). The World Wide Web offers information as text, images, audio, or video to be referenced from anywhere in the world. , and satellite links. - Toshiba Satellite A355-S69253 | User Guide - Page 132
of using the Internet Connecting to the Internet To connect to the Internet, you need: ❖ A modem and telephone line, or a LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer - Toshiba Satellite A355-S69253 | User Guide - Page 133
bulletin board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet to transfer large amounts of data. Exploring audio features You can use your computer to record sounds using the computer's internal microphone (available on - Toshiba Satellite A355-S69253 | User Guide - Page 134
134 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have - Toshiba Satellite A355-S69253 | User Guide - Page 135
Exploring Your Computer's Features FM tuner 135 FM tuner (Available on certain models) Your computer may come equipped with a built-in FM tuner and a separate FM antenna. With this FM tuner feature you can listen to live local FM radio stations. To use this feature: 1 Turn on your computer. 2 Plug - Toshiba Satellite A355-S69253 | User Guide - Page 136
, should already be running in the Notification Area. Using an ExpressCard® The ExpressCard®slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with another while the computer is on. Inserting an ExpressCard® Before you insert - Toshiba Satellite A355-S69253 | User Guide - Page 137
the Notification Area and then selecting the card or device you want to remove. If the system is Adapter Slot The Bridge Media Adapter slot supports the use of Memory Stick®, Memory support other types of media. For a complete list of supported media, visit Toshiba's Web site at accessories.toshiba - Toshiba Satellite A355-S69253 | User Guide - Page 138
138 Exploring Your Computer's Features Using the Bridge Media Adapter Slot Inserting memory media The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter until it locks in place. - Toshiba Satellite A355-S69253 | User Guide - Page 139
remove memory media while data is being written or read. Even when the Windows® message "copying..." disappears, writing to the media might still be in eSATA (external Serial Advanced Technology Attachment) devices and USB devices. The eSATA interface supports fast data transfer rates, which is - Toshiba Satellite A355-S69253 | User Guide - Page 140
utility is available on your system. ❖ TOSHIBA Assist ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer 140 - Toshiba Satellite A355-S69253 | User Guide - Page 141
you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect ❖ Secure ❖ Protect - Toshiba Satellite A355-S69253 | User Guide - Page 142
142 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Satellite A355-S69253 | User Guide - Page 143
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password 143 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Satellite A355-S69253 | User Guide - Page 144
144 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Satellite A355-S69253 | User Guide - Page 145
in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Button Support ❖ TOSHIBA Face Recognition 145 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Satellite A355-S69253 | User Guide - Page 146
the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant use an instant password, press Fn + F1. To unlock your system, press any key or touch the pointing device and the Windows® Logon screen will appear. Select your user - Toshiba Satellite A355-S69253 | User Guide - Page 147
, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password Utility window appears. (Sample Image) Supervisor Password tab 4 Select Registered, then click OK. A pop-up screen appears asking for - Toshiba Satellite A355-S69253 | User Guide - Page 148
, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor Password Utility window appears. 4 Select Not Registered, then click OK. A pop-up screen appears asking for a password. 5 Enter - Toshiba Satellite A355-S69253 | User Guide - Page 149
. 6 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. The Password tab of the - Toshiba Satellite A355-S69253 | User Guide - Page 150
PC Diagnostic Tool Utility 4 Click Not Registered. A pop-up screen appears asking for a password. 5 Enter the user password, then click OK. TOSHIBA PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the - Toshiba Satellite A355-S69253 | User Guide - Page 151
. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card. 3 Select the formatting option: ❖ Quick Format ❖ Full Format 4 Click Start to begin formatting. The formatting progress is displayed in the horizontal bar in the window. 5 When formatting - Toshiba Satellite A355-S69253 | User Guide - Page 152
allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties - Toshiba Satellite A355-S69253 | User Guide - Page 153
Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose - Toshiba Satellite A355-S69253 | User Guide - Page 154
General-Allows you to view the current BIOS version or change certain settings back to their default values ❖ Illumination-Turns the panel LED lights on and off (available on certain models) ❖ Keyboard-Allows you to access the wake-on keyboard function ❖ LAN-Allows you to enable/disable the network - Toshiba Satellite A355-S69253 | User Guide - Page 155
devices will take longer than charging the devices with their own chargers. If external devices are connected to compatible ports when the AC adaptor is not connected to the computer, the battery of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There - Toshiba Satellite A355-S69253 | User Guide - Page 156
state. When "USB Sleep and Charge function" is Enabled in TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for Device Manager and even though you can change the settings the "USB Wakeup function" will not work. If you want to use the "USB Wakeup function," attach the mouse or keyboard - Toshiba Satellite A355-S69253 | User Guide - Page 157
® Office ❖ Windows Media® Player ❖ Adobe® Acrobat® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility - Toshiba Satellite A355-S69253 | User Guide - Page 158
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba Satellite A355-S69253 | User Guide - Page 159
optical drive to "Silence" mode, the setting is only valid for the current Windows® Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence Mode to make the drive run more slowly and quietly for listening to music or audio - Toshiba Satellite A355-S69253 | User Guide - Page 160
. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Accessibility window appears. 2 Check the Use Fn-StickyKey box - Toshiba Satellite A355-S69253 | User Guide - Page 161
) can be used to replace the keyboard-based user password authentication system Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is and/or proprietary information on the internal storage drive may be viewed by a third party. - Toshiba Satellite A355-S69253 | User Guide - Page 162
completed. The Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails or any hard or sharp objects. - Toshiba Satellite A355-S69253 | User Guide - Page 163
Utilities Fingerprint Authentication Utility 163 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Satellite A355-S69253 | User Guide - Page 164
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba easy to control communication devices and network connections. ConfigFree also lets you identify communication problems and create profiles for - Toshiba Satellite A355-S69253 | User Guide - Page 165
Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the network connections and fix network connection problems. Using Connectivity Doctor, you with the following network devices: ❖ Wired and wireless network devices ❖ Access points The - Toshiba Satellite A355-S69253 | User Guide - Page 166
screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices devices. The following settings can be saved (or "captured") in a profile: ❖ Internet settings-includes LAN settings - Toshiba Satellite A355-S69253 | User Guide - Page 167
Utilities ConfigFree® To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. 167 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Satellite A355-S69253 | User Guide - Page 168
problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems (once), then click Start Task Manager. The Windows® Task Manager window appears. 168 - Toshiba Satellite A355-S69253 | User Guide - Page 169
the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. Start installed a charged battery. Press and hold the power button for at least 10 seconds. If you are using the AC adaptor, check that the wall outlet is working by plugging in another device - Toshiba Satellite A355-S69253 | User Guide - Page 170
diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device. (You may need to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully - Toshiba Satellite A355-S69253 | User Guide - Page 171
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Satellite A355-S69253 | User Guide - Page 172
that required by the computer. The Windows® operating system is not working Once screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems - Toshiba Satellite A355-S69253 | User Guide - Page 173
❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® normally When you highlight each option using the arrow keys - Toshiba Satellite A355-S69253 | User Guide - Page 174
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Satellite A355-S69253 | User Guide - Page 175
for the new device. See "Fixing a problem with Device Manager" on page 175. ❖ Reconfigure the device so that its requirements do not conflict. Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides - Toshiba Satellite A355-S69253 | User Guide - Page 176
options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty - Toshiba Satellite A355-S69253 | User Guide - Page 177
module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For - Toshiba Satellite A355-S69253 | User Guide - Page 178
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 110. Keyboard problems If, when you - Toshiba Satellite A355-S69253 | User Guide - Page 179
keyboard in while the computer was turned on. Using the computer's TouchPad: 1 Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu. The Shut Down menu appears. 2 Click Restart. The computer will restart and recognize the device. Display problems - Toshiba Satellite A355-S69253 | User Guide - Page 180
more information see Windows® Help. A message displays saying that there is a problem with your supported by the computer's internal display. To change the display properties: 1 Right-click in a blank area of the Windows® desktop. 2 Click Personalize, and then Display Settings. 3 Adjust the screen - Toshiba Satellite A355-S69253 | User Guide - Page 181
to increase the brightness of the screen while on battery power. Disk or internal storage drive problems Problems with the internal storage drive or with a diskette drive usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files - Toshiba Satellite A355-S69253 | User Guide - Page 182
is loose, replace the label and try inserting the diskette again. The drive cannot read a diskette. Try another diskette. If you can access the second diskette, the first diskette (not the drive) is probably causing the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk - Toshiba Satellite A355-S69253 | User Guide - Page 183
type of disc you are using is compatible with your optical drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation - Toshiba Satellite A355-S69253 | User Guide - Page 184
is too loud. Adjust the volume control. ExpressCard® problems ExpressCards® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these - Toshiba Satellite A355-S69253 | User Guide - Page 185
Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives another device in the system. Use Device Manager to make sure each device has its own I/O base address. See "Fixing a problem with Device Manager screen appears. - Toshiba Satellite A355-S69253 | User Guide - Page 186
sure the printer cable is firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 76 or in the instructions that came with the printer. - Toshiba Satellite A355-S69253 | User Guide - Page 187
problem, contact the printer's manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen higher. Refer to the program's documentation and the modem manual for information on how to change these settings. The modem Toshiba Web site at pcsupport - Toshiba Satellite A355-S69253 | User Guide - Page 188
conflict Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless ( -Fi® adapter, check the device list in Device Manager (part of the Windows® Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless - Toshiba Satellite A355-S69253 | User Guide - Page 189
than the private address of 169.254.xxx.xxx assigned by Windows®. 1 Click Start to open the Start menu. 2 Type port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Problems with WEP keys, in particular, are frequently addressed in new firmware releases. - Toshiba Satellite A355-S69253 | User Guide - Page 190
should appear in the list. 6 See "Checking device properties" on page 175 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or - Toshiba Satellite A355-S69253 | User Guide - Page 191
feature. Save your work! See "Computing tips" on page 90 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use - Toshiba Satellite A355-S69253 | User Guide - Page 192
system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring the Windows® operating system to the state it was in just prior to - Toshiba Satellite A355-S69253 | User Guide - Page 193
input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click Create. 5 The Windows® operating system creates the Restore Point, automatically stamps it with the current date and time, and displays a message - Toshiba Satellite A355-S69253 | User Guide - Page 194
your computer or just your important files to optical drives, or hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or 'burn') as - Toshiba Satellite A355-S69253 | User Guide - Page 195
hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft® Office and Adobe® Photoshop®, or utility software such as special toolbars - Toshiba Satellite A355-S69253 | User Guide - Page 196
new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices in the TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for ports that support the "USB - Toshiba Satellite A355-S69253 | User Guide - Page 197
before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba Satellite A355-S69253 | User Guide - Page 198
and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457 - Toshiba Satellite A355-S69253 | User Guide - Page 199
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba Satellite A355-S69253 | User Guide - Page 200
to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ TouchPad ❖ Zoom (Display resolution) 200 - Toshiba Satellite A355-S69253 | User Guide - Page 201
on the key indicating the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for the system function to be modified. The selected Card - Toshiba Satellite A355-S69253 | User Guide - Page 202
Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 153. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 158. NOTE Not all - Toshiba Satellite A355-S69253 | User Guide - Page 203
203 Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the "stacked" card on the far right of the display. The Application - Toshiba Satellite A355-S69253 | User Guide - Page 204
close the Card Case, click the icon in the top corner of the screen. Hot key functions Hot key functions are performed using either the Hot Key Cards Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from - Toshiba Satellite A355-S69253 | User Guide - Page 205
) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ To enable lock, select . ❖ To cancel, select . The Fn + F1 hot key function activates instant security. The user logon screen will - Toshiba Satellite A355-S69253 | User Guide - Page 206
Cards Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this Card or pressing the - Toshiba Satellite A355-S69253 | User Guide - Page 207
Sleep mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 207 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba Satellite A355-S69253 | User Guide - Page 208
Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba Satellite A355-S69253 | User Guide - Page 209
have an external monitor attached) (the last option is available only if you are in Extended Display or Mode). Fn + NOTE Some modes are only available with the appropriate device attached and turned on. The display modes are: ❖ Built-in display only ❖ Built-in display and external monitor - Toshiba Satellite A355-S69253 | User Guide - Page 210
into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. Fn + This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness. Selecting this Card or - Toshiba Satellite A355-S69253 | User Guide - Page 211
Cards Hot key functions 211 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-Fi® module. ❖ Bluetooth® enabled-Enables just the - Toshiba Satellite A355-S69253 | User Guide - Page 212
Cards Hot key functions Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 71. Selecting this Card or pressing the hot key displays the following - Toshiba Satellite A355-S69253 | User Guide - Page 213
functions 213 Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired - Toshiba Satellite A355-S69253 | User Guide - Page 214
Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key turns the numeric overlay on and off. Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom - Toshiba Satellite A355-S69253 | User Guide - Page 215
with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS approved BS approved Europe VDA approved NEMKO approved 215 - Toshiba Satellite A355-S69253 | User Guide - Page 216
Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW compact disc - Toshiba Satellite A355-S69253 | User Guide - Page 217
Communications Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 - Toshiba Satellite A355-S69253 | User Guide - Page 218
access memory Solid State Drive super video graphics adapter this user's guide. A active-matrix display - A liquid crystal display (LCD) made from displays. adapter - A device that provides a compatible and translates it into images on the screen. An adapter can take a number of BIOS) - See BIOS. - Toshiba Satellite A355-S69253 | User Guide - Page 219
bus - An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one device to another. See also bus speed, frontside bus. bus speed - The speed at which - Toshiba Satellite A355-S69253 | User Guide - Page 220
make up a single computer system. (2) How parts of the system are set up (that is, configured). controller - A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU - Toshiba Satellite A355-S69253 | User Guide - Page 221
's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed by the operating system or a program giving - Toshiba Satellite A355-S69253 | User Guide - Page 222
- To hold down the mouse button while moving the cursor to drag a selected object. In the Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital - Toshiba Satellite A355-S69253 | User Guide - Page 223
The section of a storage drive that keeps track of the consists of two parts: the actual disk. A folder is symbolized on screen by a graphical image (icon) on the keyboard. Their hard disk - A storage device composed of a rigid platter or platters that can be magnetically coded with data. Hard - Toshiba Satellite A355-S69253 | User Guide - Page 224
passes to create a complete screen image. Compare non-interlaced. internal device - See device. Internet - The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination - Toshiba Satellite A355-S69253 | User Guide - Page 225
LCD device (such as a hard disk) into memory for processing. local area network - See LAN. logical drive and analog telephone lines. motherboard - The computer's main drive - A DVD drive that can read and write to CD and DVD media. multimedia - A combination of two or more media, such as sound - Toshiba Satellite A355-S69253 | User Guide - Page 226
the electron beam scans across and down the screen. Compare interlaced. non-system disk - A the Windows Vista® Ultimate and Windows Vista® Home Basic operating systems. optical drive - A drive fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter. peripheral - Any device, such - Toshiba Satellite A355-S69253 | User Guide - Page 227
screen. port - A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor - See central processing unit (CPU). program - A set of instructions disk - A disk that can be removed from a disk drive. A diskette is one example of a removable disk. - Toshiba Satellite A355-S69253 | User Guide - Page 228
-A data storage device that utilizes solid-state memory as opposed to a hard disk (see hard disk). Much like hard disks, solid state drives hold much more information than diskettes and are used for storage of programs and data. Suspend - A feature of some Windows® operating systems that allows - Toshiba Satellite A355-S69253 | User Guide - Page 229
bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - - Toshiba Satellite A355-S69253 | User Guide - Page 230
118 safety precautions 121 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 138 removing memory media 138 button power 52, 62 start 127 buttons eject, optical drive 102 Media control buttons 103 C Call2Recycle™ battery 124 CD/DVD Drive Acoustic Silencer 159 changing - Toshiba Satellite A355-S69253 | User Guide - Page 231
50 display problems screen is blank 179 display, external adjusting 74 disposal information 28 disposing of used batteries 123 double-click 71 DVD using 101 DVD player general problems 190 E eject button optical drive 102 eject, optical drive 102 ENERGY STAR® 36 error messages device driver conflict - Toshiba Satellite A355-S69253 | User Guide - Page 232
174 resolving 175 headphones using 134 Help and Support Windows® operating system 174 Hibernation mode 78 configuring 82 hot key 208 starting again from 84 hot key disabling or enabling TouchPad™ 212 display brightness 210 Hibernation mode 208 keyboard overlays 214 Lock (Instant security) 205 Output - Toshiba Satellite A355-S69253 | User Guide - Page 233
178 using 92 keyboard, external 74 keyboard, full-size 92 L light AC power 47 drive in-use indicator 102 lock computer, using 88 M main battery changing 118 installing 118, 120 removing 118 safety precautions 121 manual eject hole optical drive 102 memory adding 52 problem solving 176 removing - Toshiba Satellite A355-S69253 | User Guide - Page 234
234 Index inserting 103 positioning 104 optical drive drive in-use indicator light 102 eject button 102 manual eject hole 102 problems 183 removing disc 106, 107 troubleshooting 183 using 101 optical media recording 106 other documentation 40 overlay keys 94 P password deleting a supervisor 148 - Toshiba Satellite A355-S69253 | User Guide - Page 235
170 keyboard produces unexpected characters 178 missing files/trouble accessing a drive 181 modem not receiving or transmitting 187 no sound 184 non-system disk or disk error 171 power and batteries 177 printer 186, 187 program not responding 168 program not working properly 182 screen does - Toshiba Satellite A355-S69253 | User Guide - Page 236
SD™ Memory Card Format Utility 151 TOSHIBA Zooming Utility 157 TouchPad™ control buttons 71 primary button 71 secondary button 71 using 70 traveling tips 124 troubleshooting DVD player general problems 190 external keyboard 178 keyboard 178 optical drive 183 turning on the computer 51 turning
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 |
GMAD00188011
02/09
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 168
in this guide.
Satellite
®
A350 Series
User’s Guide