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Toshiba Satellite A355-S69253 User Guide - Page 186

Printer problems, The system does not recognize your ExpressCard, An ExpressCard, error occurs.

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186 If Something Goes Wrong Resolving a hardware conflict 2 Click Safely remove for the device you want to swap. 3 Select the item you wish to remove and click OK. 4 Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see "Hibernation mode" on page 78 and "Sleep mode" on page 78. The system does not recognize your ExpressCard®. Refer to the ExpressCard® documentation. Removing a malfunctioning card and reinstalling it can correct many problems. An ExpressCard® error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 76 or in the instructions that came with the printer.

Section	Page
Satellite® A350 Series User's Guide	1
Contents	29
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Setting up your software	45
Registering your computer with Toshiba	46
Adding optional external devices	46
Connecting to a power source	47
Charging the main battery	49
Using the computer for the first time	50
Opening the display panel	50
Your computer’s features and specifications	51
Turning on the power	51
Adding memory (optional)	52
Installing a memory module	53
Removing a memory module	58
Checking total memory	60
Hard Drive Recovery Utilities	61
Creating Recovery DVDs	61
Hard Disk Drive Recovery options	62
Hard Disk Drive Recovery using the Recovery media	67
Checking the HDD operating status	70
Installing drivers and applications	70
Using the TouchPad™	70
Scrolling with the TouchPad™	71
Control buttons	71
Disabling or enabling the TouchPad™	71
Using external display devices	71
Directing the display output when you turn on the computer	73
Adjusting the quality of the external display	74
Using an external keyboard	74
Using a mouse	75
Connecting a printer	75
Setting up a printer	76
Connecting an optional external diskette drive	76
Turning off the computer	77
Options for turning off the computer	77
Using the Shut Down command	79
Using and configuring Hibernation mode	82
Using and configuring Sleep mode	84
Closing the display panel	87
Customizing your computer’s settings	87
Caring for your computer	87
Cleaning the computer	88
Moving the computer	88
Using a computer lock	88
Chapter 2: Learning the Basics	90
Computing tips	90
Using the keyboard	92
Character keys	92
Making your keyboard emulate a full-size keyboard	92
Ctrl, Fn, and Alt keys	93
Function keys	93
Special Windows® keys	93
Overlay keys	94
Using the overlay to type numeric data	94
Starting a program	95
Starting a program from the Start menu	95
Starting a program from Windows® Explorer	96
Starting a program using the Start Search field	97
Saving your work	97
Printing your work	99
Backing up your work	100
Restoring your work	101
Using the optical drive	101
Optical drive components	102
Media control buttons	103
Inserting an optical disc	103
Playing an audio CD	105
Playing optical media	105
Recording optical media	106
Removing a disc with the computer on	106
Removing a disc with the computer off	107
Caring for optical discs	107
Toshiba’s online resources	107
Chapter 3: Mobile Computing	108
Toshiba’s energy-saver design	108
Running the computer on battery power	109
Battery Notice	109
Power management	110
Using additional batteries	110
Charging batteries	110
Charging the main battery	111
Charging the RTC battery	111
Monitoring main battery power	112
Determining remaining battery power	113
What to do when the main battery runs low	114
Setting battery notifications	114
Conserving battery power	115
Power Plans	116
Using a hot key to set the Power Plan	117
Changing the main battery	118
Removing the battery from the computer	118
Inserting a charged battery	120
Taking care of your battery	121
Safety precautions	121
Maintaining your battery	122
Disposing of used batteries	123
Traveling tips	124
Chapter 4: Exploring Your Computer’s Features	125
Exploring the desktop	125
Finding your way around the desktop	126
Setting up for communications	128
Connecting your computer to a network	128
Connecting a modem to a telephone line	129
An overview of using the Internet	131
The Internet	131
The World Wide Web	131
Internet Service Providers	131
Connecting to the Internet	132
Surfing the Internet	132
Internet features	132
Uploading to, and downloading files from, the Internet	133
Exploring audio features	133
Recording sounds	133
Using external speakers or headphones	134
FM tuner	135
Web Camera	135
Using an ExpressCard®	136
Inserting an ExpressCard®	136
Removing an ExpressCard®	137
Using the Bridge Media Adapter Slot	137
Inserting memory media	138
Removing memory media	138
Using the i.LINK® port	139
Using the eSATA/USB combo port	139
Chapter 5: Utilities	140
TOSHIBA Assist	141
Connect	142
Secure	143
Protect & Fix	144
Optimize	145
Setting passwords	146
Using an instant password	146
Using a supervisor password	147
Using a user password	148
Deleting a user password	149
TOSHIBA PC Diagnostic Tool Utility	150
TOSHIBA SD™ Memory Card Format Utility	151
Mouse Utility	152
TOSHIBA Hardware Setup	153
TOSHIBA Zooming Utility	157
TOSHIBA Button Support	158
CD/DVD Drive Acoustic Silencer	159
TOSHIBA Accessibility	160
Fingerprint Authentication Utility	161
Fingerprint utility limitations	161
Using the Fingerprint Authentication Utility	161
Fingerprint Logon	162
Care and maintenance of your fingerprint reader	162
Fingerprint reader limitations	163
ConfigFree®	164
Getting Started	164
ConfigFree® Utilities	165
Chapter 6: If Something Goes Wrong	168
Problems that are easy to fix	168
Problems when you turn on the computer	169
The Windows® operating system is not working	172
Using Startup options to fix problems	172
Internet problems	173
The Windows® operating system can help you	174
Resolving a hardware conflict	174
A plan of action	174
Fixing a problem with Device Manager	175
Memory problems	176
Power and the batteries	177
Keyboard problems	178
Display problems	179
Disk or internal storage drive problems	181
Optical drive problems	183
Sound system problems	184
ExpressCard® problems	184
Printer problems	186
Modem problems	187
Wireless networking problems	188
DVD operating problems	190
Develop good computing habits	191
Data and system configuration backup in the Windows® operating system	192
If you need further assistance	197
Before you contact Toshiba	197
Contacting Toshiba	197
Other Toshiba Internet Web sites	198
Toshiba’s worldwide offices	198
Appendix A: Hot Keys/TOSHIBA Cards	200
Hot Key Cards	200
Using the Hot Key Cards	201
Application Cards	202
Using the Application Cards	203
Card Case	203
Hot key functions	204
Volume Mute	204
Lock (Instant security)	205
Power plan	206
Sleep mode	207
Hibernation mode	208
Output (Display switch)	209
Display brightness	210
Disabling or enabling wireless devices	211
Disabling or enabling the TouchPad™	212
Zoom (Display resolution)	213
Keyboard hot key functions	214
Appendix B: Power Cord/Cable Connectors	215
Glossary	216