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Toshiba Satellite A500-ST6644 User Manual - Page 245

Device Manager, battery charge does not last

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O optical disc handling 108 inserting (slot-type drive) 105, 106 inserting (tray-type drive) 107 positioning 108 optical drive drive in-use indicator light 104 eject button 104 manual eject hole 105 problems 193 removing disc 110 troubleshooting 193 using 103 optical media recording 109 other documentation 41 P password deleting a supervisor 155 disabling a user 156 setting a user 155 supervisor set up 154 types 153 passwords instant, using 153 setting 153 port RGB 77 power computer will not start 181 connecting cable to AC adaptor 47 cord/cable 47 cord/cable connectors 226 energy-saving features 112 problem solving 188 turning on 50 power button 50 Index 245 power plan hot key 122 power plans 120 power source connecting 47 powering down using Hibernate 87 using Sleep 89 precautions 43 printer connecting 81 problem solving 197, 198 printing a file 101 problem solving AC power 188 accessing disk drives 182 battery charge does not last 189 battery not charging 189 cannot insert diskette in drive 193 cannot read a diskette 193 changing display properties 191 checking device properties 187 computer hangs when ExpressCard® inserted 196 computer will not power up 181 contacting Toshiba 207 corrupted/damaged data files 193 Device Manager 187 disk drive is slow 192 display is blank 190 ExpressCard® checklist 195 error occurs 197 hot swapping fails 196 not recognized 197 ExpressCard® checklist 195 ExpressCard® slot appears dead 195 external display not working 191 external monitor 190 faulty memory 188 high-pitched noise 195

Section	Page
Satellite® A500 Series User’s Guide	1
Contents	29
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	51
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	58
Checking total memory	60
Recovering the Internal Storage Drive	60
Recovering to out-of-box state (recommended recovery method)	61
Recovering to a custom size partition	64
Recovering without changing the internal storage drive partitions	66
Creating recovery DVDs/media	69
Restoring from recovery DVDs/media	70
Erasing the Internal Storage Drive	71
Checking the internal storage drive operating status	73
Installing drivers and applications	73
Using the TouchPad™	73
Adjusting TouchPad™ settings	76
Disabling or enabling the TouchPad™	77
Using external display devices	77
Connecting the display device	78
Directing the display output when you turn on the computer	79
Adjusting the quality of the external display	80
Using an external keyboard	81
Using a mouse	81
Connecting a printer	81
Setting up a printer	82
Turning off the computer	82
Options for turning off the computer	83
Using the Shut down command	85
Using and configuring Hibernation mode	87
Using and configuring Sleep mode	89
Closing the display panel	92
Customizing your computer’s settings	92
Caring for your computer	92
Cleaning the computer	92
Moving the computer	93
Using a computer lock	93
Chapter 2: Learning the Basics	94
Computing tips	94
Using the keyboard	95
Character keys	96
Ctrl, Fn, and Alt keys	96
Function keys	96
Special Windows® keys	97
Backlit keyboard	97
Starting a program	97
Starting a program from the Start menu	98
Starting a program from Windows® Explorer	98
Starting a program using the Search programs and files field	99
Saving your work	100
Printing your work	101
Backing up your work	102
Restoring your work	103
Using the optical drive	103
Optical drive components	104
Media control buttons	105
Inserting an optical disc (slot-type drive)	105
Removing a disc (slot-type drive)	106
Inserting an optical disc (tray-type drive)	107
Playing an audio CD	109
Playing optical media	109
Recording optical media	109
Removing a disc with the computer off (tray-type drive)	110
Caring for optical discs	110
Toshiba’s online resources	111
Chapter 3: Mobile Computing	112
Toshiba’s energy-saver design	112
Running the computer on battery power	113
Battery Notice	113
Power management	114
Using additional batteries	114
Charging batteries	114
Charging the main battery	115
Charging the RTC battery	115
Monitoring main battery power	116
Determining remaining battery power	118
What to do when the main battery runs low	118
Setting battery notifications	119
Conserving battery power	120
Power Plans	121
Using a hot key to set the Power Plan	122
Using the TOSHIBA eco power plan	123
Changing the main battery	123
Removing the battery from the computer	124
Inserting a charged battery	125
Taking care of your battery	127
Safety precautions	127
Maintaining your battery	128
Disposing of used batteries	128
Traveling tips	130
Chapter 4: Exploring Your Computer’s Features	131
Exploring the desktop	131
Finding your way around the desktop	132
Setting up for communications	134
Connecting your computer to a network	134
Connecting a modem to a telephone line	135
An overview of using the Internet	137
The Internet	137
The World Wide Web	137
Internet Service Providers	137
Connecting to the Internet	138
Surfing the Internet	138
Internet features	138
Uploading to, and downloading files from, the Internet	139
Exploring audio features	140
Recording sounds	140
Using external speakers or headphones	140
Using the Web Camera	141
Using an ExpressCard®	142
Inserting an ExpressCard®	142
Removing an ExpressCard®	142
Using the Memory card reader	143
Inserting memory media	144
Removing memory media	144
Using the i.LINK® port	145
Using the eSATA/USB combo port	145
Chapter 5: Utilities	146
TOSHIBA Assist	147
Connect	148
Secure	149
Protect & Fix	150
Optimize	151
TOSHIBA Application Installer	152
Setting passwords	153
Using an instant password	153
Using a supervisor password	154
Using a user password	155
Deleting a user password	156
TOSHIBA Face Recognition Utility	157
TOSHIBA PC Diagnostic Tool Utility	158
TOSHIBA HDD Protection Utility	159
TOSHIBA SD™ Memory Card Format Utility	160
Mouse Utility	161
TOSHIBA Hardware Setup	162
USB Sleep and Charge Utility	164
Starting the USB Sleep and Charge Utility	164
USB Sleep and Charge	164
Enabling USB Sleep and Charge	166
Power supply mode settings	166
Battery settings	166
TOSHIBA Zooming Utility	167
TOSHIBA Button Support	168
TOSHIBA Accessibility	169
Fingerprint Authentication Utility	170
Fingerprint utility limitations	170
Using the Fingerprint Authentication Utility	170
Fingerprint Logon	171
Care and maintenance of your fingerprint reader	171
Fingerprint reader limitations	173
TOSHIBA eco Utility™	174
TOSHIBA Service Station	175
TOSHIBA PC Health Monitor	175
ConfigFree®	176
Getting Started	176
ConfigFree® Utilities	177
Chapter 6: If Something Goes Wrong	180
Problems that are easy to fix	180
Problems when you turn on the computer	181
The Windows® operating system is not working	184
Using Startup options to fix problems	185
Internet problems	186
The Windows® operating system can help you	186
Fixing a problem with Device Manager	187
Checking device properties	187
Memory problems	188
Power and the batteries	188
Keyboard problems	190
Display problems	190
Disk or storage drive problems	192
Error-checking	192
Optical drive problems (tray-type drive only)	193
Sound system problems	194
ExpressCard® problems	195
ExpressCard® checklist	195
Resolving ExpressCard® problems	195
Printer problems	197
Modem problems	198
Wireless networking problems	198
DVD operating problems	200
Develop good computing habits	201
Data and system configuration backup in the Windows® operating system	202
Saving system configuration with restore points	202
If you need further assistance	207
Before you contact Toshiba	207
Contacting Toshiba	207
Other Toshiba Internet Web sites	208
Toshiba’s worldwide offices	208
Appendix A: Hot Keys/TOSHIBA Cards	210
Hot Key Cards	210
Using the Hot Key Cards	211
Application Cards	212
Using the Application Cards	213
Card Case	214
Hot key functions	214
Volume Mute	215
Lock (Instant security)	216
Power plan	217
Sleep mode	218
Hibernation mode	219
Output (Display switch)	220
Display brightness	221
Disabling or enabling wireless devices	222
Disabling or enabling the TouchPad™	223
Zoom (Display resolution)	224
Keyboard hot key functions	225
Appendix B: Power Cord/Cable Connectors	226
Glossary	227